Adobe flash player videos does not work when mouse over

RESOLVED WORKSFORME

Status

()

Core
Plug-ins
RESOLVED WORKSFORME
a year ago
a year ago

People

(Reporter: freno_le_roi, Unassigned)

Tracking

52 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

288.34 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document
Details
(Reporter)

Description

a year ago
Created attachment 8856557 [details]
Screenshot comparison

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170323105023

Steps to reproduce:

Windows7 64 bit
Firefox 64 bit 52 latest stable release.
Adobe flash player 25.0.0.127 (latest release)

Any site with flash video player, but started with the official adobe troubleshooting page.

https://helpx.adobe.com/it/flash-player/kb/video-playback-issues.html
and entered the non HTML5 video
http://wwwns.akamai.com/hdnetwork/demo/flash/default.html

Tried to use the built-in player buttons/controls (play/pause, volume adjustment, ...)


Actual results:

Playback is fine.
When passing with cursor over the video, image disappears and can see the video nor use the player anymore.
If I switch to another tab and back, video is playing correctly again, but I am unable to use the controls.
Internet explorer not affected.
See attachment.


Expected results:

Video playback should not be corrupted

Updated

a year ago
Component: Untriaged → Plug-ins
Product: Firefox → Core

Comment 1

a year ago
I personally can't reproduce this problem. freno_le_roi, can you please attach your about:support data to the bug? I'm interested in what graphics config you have any any addons.
Flags: needinfo?(freno_le_roi)
(Reporter)

Comment 2

a year ago
Hi. about:support content attached. Sorry it's in italian, should I provide it in english?

About addons, I have already tried without success to use safe mode, so it should not be an addon...


=======================================================================================


Informazioni di base
--------------------

Nome: Firefox
Versione: 52.0.2
ID build: 20170323105023
Canale di aggiornamento: release
User agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0
SO: Windows_NT 6.1
Finestre multiprocesso: 0/2 (Disattivato)
Modalità provvisoria: false

Segnalazioni di arresto anomalo degli ultimi 3 giorni
-----------------------------------------------------

Tutte le segnalazioni

Estensioni
----------

Nome: Adblock Plus
Versione: 2.8.2
Attiva: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Nome: Application Update Service Helper
Versione: 2.0
Attiva: true
ID: aushelper@mozilla.org

Nome: BBCodeXtra
Versione: 0.5.4
Attiva: true
ID: {af79f858-4b25-4ca4-822b-b5db1be628fc}

Nome: feedly
Versione: 16.0.528.1-signed.1-signed
Attiva: true
ID: feedly@devhd

Nome: FireFTP
Versione: 2.0.31
Attiva: true
ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}

Nome: Google™ Translator
Versione: 0.5.4
Attiva: true
ID: jid1-dgnIBwQga0SIBw@jetpack

Nome: IE View
Versione: 1.5.6.1-signed.1-signed
Attiva: true
ID: {6e84150a-d526-41f1-a480-a67d3fed910d}

Nome: Multi-process staged rollout
Versione: 1.9
Attiva: true
ID: e10srollout@mozilla.org

Nome: New Tab Tools
Versione: 78
Attiva: true
ID: newtabtools@darktrojan.net

Nome: NoScript
Versione: 5.0.2
Attiva: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Nome: Pocket
Versione: 1.0.5
Attiva: true
ID: firefox@getpocket.com

Nome: Site Deployment Checker
Versione: 1.0
Attiva: true
ID: deployment-checker@mozilla.org

Nome: TinEye Reverse Image Search
Versione: 1.3.1
Attiva: true
ID: tineye@ideeinc.com

Nome: Web Compat
Versione: 1.0
Attiva: true
ID: webcompat@mozilla.org

Nome: Webmail Ad Blocker
Versione: 5.0.1
Attiva: true
ID: gmailnoads@mywebber.com

Nome: Disable Anti-Adblock
Versione: 3.1.1-signed.1-signed
Attiva: false
ID: {d49a148e-817e-4025-bee3-5d541376de3b}

Nome: Greasemonkey
Versione: 3.10
Attiva: false
ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Nome: RightToClick
Versione: 2.9.6
Attiva: false
ID: {cd617375-6743-4ee8-bac4-fbf10f35729e}

Grafica
-------

Caratteristiche
Composizione: Direct3D 11
Panoramica/zoom asincroni (APZ): nessuno
Rendering WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
Rendering WebGL2: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
Decodifica hardware H264: Yes; Using D3D9 API
Back-end audio: wasapi
Direct2D: true
DirectWrite: true (6.2.9200.22082)
GPU #1
Attivo: Sì
Descrizione: Intel(R) HD Graphics 4000
ID produttore: 0x8086
ID dispositivo: 0x0166
Versione driver: 10.18.10.4425
Data aggiornamento driver: 4-4-2016
Driver: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
ID sottosistema: 053d1028
RAM: Unknown

Diagnostica
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
Registro decisioni
D3D9_COMPOSITING:
disabled by default: Disabled by default




Preferenze importanti modificate
--------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 3
browser.download.folderList: 0
browser.download.importedFromSqlite: true
browser.download.manager.quitBehavior: 2
browser.download.manager.retention: 1
browser.places.smartBookmarksVersion: 8
browser.sessionstore.restore_on_demand: false
browser.sessionstore.upgradeBackup.latestBuildID: 20170323105023
browser.startup.homepage: about:newtab
browser.startup.homepage_override.buildID: 20170323105023
browser.startup.homepage_override.mstone: 52.0.2
browser.tabs.onTop: false
browser.tabs.remote.autostart.2: false
browser.urlbar.userMadeSearchSuggestionsChoice: true
dom.apps.lastUpdate.buildID: 20161019084923
dom.apps.lastUpdate.mstone: 49.0.2
dom.apps.reset-permissions: true
dom.max_script_run_time: 0
dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 52.0.2
font.internaluseonly.changed: true
gfx.crash-guard.d3d11layers.appVersion: 52.0.2
gfx.crash-guard.d3d11layers.deviceID: 0x0166
gfx.crash-guard.d3d11layers.driverVersion: 10.18.10.4425
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
gfx.direct3d.checkDX10: true
gfx.direct3d.last_used_feature_level_idx: 0
gfx.direct3d.prefer_10_1: true
gfx.driver-init.appVersion: 42.0a1
gfx.driver-init.deviceID: 0x0166
gfx.driver-init.driverVersion: 10.18.10.4176
gfx.driver-init.feature-d2d: true
gfx.driver-init.feature-d3d11: true
gfx.driver-init.status: 2
media.benchmark.vp9.fps: 42
media.benchmark.vp9.versioncheck: 1
media.gmp-eme-adobe.abi: x86_64-msvc-x64
media.gmp-eme-adobe.lastUpdate: 1456733294
media.gmp-eme-adobe.version: 17
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1471808380
media.gmp-gmpopenh264.version: 1.6
media.gmp-manager.buildID: 20170323105023
media.gmp-manager.lastCheck: 1491856574
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1474441711
media.gmp-widevinecdm.version: 1.4.8.903
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.webrtc.debug.aec_log_dir: C:\Temp
media.webrtc.debug.log_file: C:\Temp\WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1491767621
places.history.expiration.transient_current_max_pages: 125044
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npctrl: 2
print.printer_\\192.168.11.28\OpenSpace.print_bgcolor: false
print.printer_\\192.168.11.28\OpenSpace.print_bgimages: false
print.printer_\\192.168.11.28\OpenSpace.print_colorspace:
print.printer_\\192.168.11.28\OpenSpace.print_command:
print.printer_\\192.168.11.28\OpenSpace.print_downloadfonts: false
print.printer_\\192.168.11.28\OpenSpace.print_duplex: 1
print.printer_\\192.168.11.28\OpenSpace.print_edge_bottom: 0
print.printer_\\192.168.11.28\OpenSpace.print_edge_left: 0
print.printer_\\192.168.11.28\OpenSpace.print_edge_right: 0
print.printer_\\192.168.11.28\OpenSpace.print_edge_top: 0
print.printer_\\192.168.11.28\OpenSpace.print_evenpages: true
print.printer_\\192.168.11.28\OpenSpace.print_footercenter:
print.printer_\\192.168.11.28\OpenSpace.print_footerleft:
print.printer_\\192.168.11.28\OpenSpace.print_footerright:
print.printer_\\192.168.11.28\OpenSpace.print_headercenter:
print.printer_\\192.168.11.28\OpenSpace.print_headerleft:
print.printer_\\192.168.11.28\OpenSpace.print_headerright:
print.printer_\\192.168.11.28\OpenSpace.print_in_color: true
print.printer_\\192.168.11.28\OpenSpace.print_margin_bottom: 0.5
print.printer_\\192.168.11.28\OpenSpace.print_margin_left: 0.5
print.printer_\\192.168.11.28\OpenSpace.print_margin_right: 0.5
print.printer_\\192.168.11.28\OpenSpace.print_margin_top: 0.5
print.printer_\\192.168.11.28\OpenSpace.print_oddpages: true
print.printer_\\192.168.11.28\OpenSpace.print_orientation: 0
print.printer_\\192.168.11.28\OpenSpace.print_page_delay: 50
print.printer_\\192.168.11.28\OpenSpace.print_paper_data: 256
print.printer_\\192.168.11.28\OpenSpace.print_paper_height: -1,00
print.printer_\\192.168.11.28\OpenSpace.print_paper_name:
print.printer_\\192.168.11.28\OpenSpace.print_paper_size_type: 0
print.printer_\\192.168.11.28\OpenSpace.print_paper_size_unit: 1
print.printer_\\192.168.11.28\OpenSpace.print_paper_width: -1,00
print.printer_\\192.168.11.28\OpenSpace.print_plex_name:
print.printer_\\192.168.11.28\OpenSpace.print_resolution: 600
print.printer_\\192.168.11.28\OpenSpace.print_resolution_name:
print.printer_\\192.168.11.28\OpenSpace.print_reversed: false
print.printer_\\192.168.11.28\OpenSpace.print_scaling: 0,60
print.printer_\\192.168.11.28\OpenSpace.print_shrink_to_fit: true
print.printer_\\192.168.11.28\OpenSpace.print_to_file: false
print.printer_\\192.168.11.28\OpenSpace.print_unwriteable_margin_bottom: 0
print.printer_\\192.168.11.28\OpenSpace.print_unwriteable_margin_left: 0
print.printer_\\192.168.11.28\OpenSpace.print_unwriteable_margin_right: 0
print.printer_\\192.168.11.28\OpenSpace.print_unwriteable_margin_top: 0
print.printer_\\192.168.18.65\dsc428.print_bgcolor: false
print.printer_\\192.168.18.65\dsc428.print_bgimages: false
print.printer_\\192.168.18.65\dsc428.print_colorspace:
print.printer_\\192.168.18.65\dsc428.print_command:
print.printer_\\192.168.18.65\dsc428.print_downloadfonts: false
print.printer_\\192.168.18.65\dsc428.print_duplex: 1
print.printer_\\192.168.18.65\dsc428.print_edge_bottom: 0
print.printer_\\192.168.18.65\dsc428.print_edge_left: 0
print.printer_\\192.168.18.65\dsc428.print_edge_right: 0
print.printer_\\192.168.18.65\dsc428.print_edge_top: 0
print.printer_\\192.168.18.65\dsc428.print_evenpages: true
print.printer_\\192.168.18.65\dsc428.print_in_color: true
print.printer_\\192.168.18.65\dsc428.print_margin_bottom: 0.5
print.printer_\\192.168.18.65\dsc428.print_margin_left: 0.5
print.printer_\\192.168.18.65\dsc428.print_margin_right: 0.5
print.printer_\\192.168.18.65\dsc428.print_margin_top: 0.5
print.printer_\\192.168.18.65\dsc428.print_oddpages: true
print.printer_\\192.168.18.65\dsc428.print_orientation: 0
print.printer_\\192.168.18.65\dsc428.print_page_delay: 50
print.printer_\\192.168.18.65\dsc428.print_paper_data: 256
print.printer_\\192.168.18.65\dsc428.print_paper_height: 11,00
print.printer_\\192.168.18.65\dsc428.print_paper_name:
print.printer_\\192.168.18.65\dsc428.print_paper_size_type: 0
print.printer_\\192.168.18.65\dsc428.print_paper_size_unit: 1
print.printer_\\192.168.18.65\dsc428.print_paper_width: 8,50
print.printer_\\192.168.18.65\dsc428.print_plex_name:
print.printer_\\192.168.18.65\dsc428.print_resolution: 0
print.printer_\\192.168.18.65\dsc428.print_resolution_name:
print.printer_\\192.168.18.65\dsc428.print_reversed: false
print.printer_\\192.168.18.65\dsc428.print_scaling: 1,00
print.printer_\\192.168.18.65\dsc428.print_shrink_to_fit: true
print.printer_\\192.168.18.65\dsc428.print_to_file: false
print.printer_\\192.168.18.65\dsc428.print_unwriteable_margin_bottom: 0
print.printer_\\192.168.18.65\dsc428.print_unwriteable_margin_left: 0
print.printer_\\192.168.18.65\dsc428.print_unwriteable_margin_right: 0
print.printer_\\192.168.18.65\dsc428.print_unwriteable_margin_top: 0
print.printer_PDFCreator.print_bgcolor: false
print.printer_PDFCreator.print_bgimages: false
print.printer_PDFCreator.print_colorspace:
print.printer_PDFCreator.print_command:
print.printer_PDFCreator.print_downloadfonts: false
print.printer_PDFCreator.print_duplex: 1
print.printer_PDFCreator.print_edge_bottom: 0
print.printer_PDFCreator.print_edge_left: 0
print.printer_PDFCreator.print_edge_right: 0
print.printer_PDFCreator.print_edge_top: 0
print.printer_PDFCreator.print_evenpages: true
print.printer_PDFCreator.print_footercenter:
print.printer_PDFCreator.print_footerleft:
print.printer_PDFCreator.print_footerright:
print.printer_PDFCreator.print_headercenter:
print.printer_PDFCreator.print_headerleft:
print.printer_PDFCreator.print_headerright:
print.printer_PDFCreator.print_in_color: true
print.printer_PDFCreator.print_margin_bottom: 0.5
print.printer_PDFCreator.print_margin_left: 0.5
print.printer_PDFCreator.print_margin_right: 0.5
print.printer_PDFCreator.print_margin_top: 0.5
print.printer_PDFCreator.print_oddpages: true
print.printer_PDFCreator.print_orientation: 0
print.printer_PDFCreator.print_page_delay: 50
print.printer_PDFCreator.print_paper_data: 256
print.printer_PDFCreator.print_paper_height: -1,00
print.printer_PDFCreator.print_paper_name:
print.printer_PDFCreator.print_paper_size_type: 0
print.printer_PDFCreator.print_paper_size_unit: 1
print.printer_PDFCreator.print_paper_width: -1,00
print.printer_PDFCreator.print_plex_name:
print.printer_PDFCreator.print_resolution: 600
print.printer_PDFCreator.print_resolution_name:
print.printer_PDFCreator.print_reversed: false
print.printer_PDFCreator.print_scaling: 0,60
print.printer_PDFCreator.print_shrink_to_fit: true
print.printer_PDFCreator.print_to_file: false
print.printer_PDFCreator.print_unwriteable_margin_bottom: 0
print.printer_PDFCreator.print_unwriteable_margin_left: 0
print.printer_PDFCreator.print_unwriteable_margin_right: 0
print.printer_PDFCreator.print_unwriteable_margin_top: 0
print.printer_TEC_B-472.print_bgcolor: false
print.printer_TEC_B-472.print_bgimages: false
print.printer_TEC_B-472.print_colorspace:
print.printer_TEC_B-472.print_command:
print.printer_TEC_B-472.print_downloadfonts: false
print.printer_TEC_B-472.print_duplex: 1
print.printer_TEC_B-472.print_edge_bottom: 0
print.printer_TEC_B-472.print_edge_left: 0
print.printer_TEC_B-472.print_edge_right: 0
print.printer_TEC_B-472.print_edge_top: 0
print.printer_TEC_B-472.print_evenpages: true
print.printer_TEC_B-472.print_footercenter:
print.printer_TEC_B-472.print_footerleft: &PT
print.printer_TEC_B-472.print_footerright: &D
print.printer_TEC_B-472.print_headercenter:
print.printer_TEC_B-472.print_headerleft: &T
print.printer_TEC_B-472.print_headerright: &U
print.printer_TEC_B-472.print_in_color: true
print.printer_TEC_B-472.print_margin_bottom: 0.5
print.printer_TEC_B-472.print_margin_left: 0.5
print.printer_TEC_B-472.print_margin_right: 0.5
print.printer_TEC_B-472.print_margin_top: 0.5
print.printer_TEC_B-472.print_oddpages: true
print.printer_TEC_B-472.print_orientation: 0
print.printer_TEC_B-472.print_page_delay: 50
print.printer_TEC_B-472.print_paper_data: 256
print.printer_TEC_B-472.print_paper_height: 11,00
print.printer_TEC_B-472.print_paper_name:
print.printer_TEC_B-472.print_paper_size_type: 0
print.printer_TEC_B-472.print_paper_size_unit: 1
print.printer_TEC_B-472.print_paper_width: 8,50
print.printer_TEC_B-472.print_plex_name:
print.printer_TEC_B-472.print_resolution: 0
print.printer_TEC_B-472.print_resolution_name:
print.printer_TEC_B-472.print_reversed: false
print.printer_TEC_B-472.print_scaling: 1,00
print.printer_TEC_B-472.print_shrink_to_fit: true
print.printer_TEC_B-472.print_to_file: false
print.printer_TEC_B-472.print_unwriteable_margin_bottom: 0
print.printer_TEC_B-472.print_unwriteable_margin_left: 0
print.printer_TEC_B-472.print_unwriteable_margin_right: 0
print.printer_TEC_B-472.print_unwriteable_margin_top: 0
privacy.cpd.cookies: false
privacy.cpd.offlineApps: true
privacy.cpd.sessions: false
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateClearSavedPwdsOnExit: true
privacy.sanitize.migrateFx3Prefs: true
security.disable_button.openCertManager: false
security.insecure_field_warning.contextual.enabled: false
security.sandbox.content.tempDirSuffix: {9a2150d2-31af-4512-a24f-127b097f921e}
security.warn_viewing_mixed: false
services.sync.declinedEngines:
services.sync.engine.greasemonkey: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1491381154

Preferenze importanti bloccate
------------------------------

Database Places
---------------

JavaScript
----------

GC incrementale: true

Accessibilità
-------------

Attivato: false
Impedisci accessibilità: 0

Versioni librerie
-----------------

NSPR
Versione minima prevista: 4.13.1
Versione in uso: 4.13.1

NSS
Versione minima prevista: 3.28.3
Versione in uso: 3.28.3

NSSSMIME
Versione minima prevista: 3.28.3
Versione in uso: 3.28.3

NSSSSL
Versione minima prevista: 3.28.3
Versione in uso: 3.28.3

NSSUTIL
Versione minima prevista: 3.28.3
Versione in uso: 3.28.3

Caratteristiche sperimentali
----------------------------

Sandbox
-------

Livello sandbox content process: 1
Flags: needinfo?(freno_le_roi)
(Reporter)

Comment 3

a year ago
Bug not present anymore in Firefox 53.

Comment 4

a year ago
ok, I'm going to resolve this WORKSFORME; we've been doing some work with touch events that may have fixed this. Please reopen if necessary.

Updated

a year ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: a year ago
Resolution: --- → WORKSFORME
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