walla.co.il - no playable [video] sources on Android

NEW
Unassigned

Status

Tech Evangelism
Mobile
8 months ago
8 months ago

People

(Reporter: tomer, Unassigned)

Tracking

Firefox 55
ARM
Android

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [country-il][video][m3u8], URL)

Attachments

(1 attachment)

(Reporter)

Description

8 months ago
Walla!News is a major local source for news in Israel. While it serves videos well on desktop, we are unable to view videos on Android - error loading player: No playable sources found. 

On desktop it works just fine (JW Player 7.8.2.), on mobile I receive the following message on the console: 


14:15:49.067 Object { message: "Error loading player: No playable sources found", type: "setupError" } 1 tracker.js:15:94
	wrapConsoleObject/</a[f] https://cdn.trackjs.com/releases/current/tracker.js:15:94
	__hookPlayerEvents/< http://travel.walla.co.il/resources/js/combine/8_12_18_22_23_24_25_26_27_28_29_30_31_32_33_34_35_37_39_43_50_51_53_57_64_68_69_71_73_76_78_92_96_98_106_108_149_150_153_154_182.js:417:13
	s http://travel.walla.co.il/scripts/walla-player/jwplayer.js:1:12768
	triggerSafe http://travel.walla.co.il/scripts/walla-player/jwplayer.js:1:12022
	d/this.trigger http://travel.walla.co.il/scripts/walla-player/jwplayer.js:4:19751
	a http://travel.walla.co.il/scripts/walla-player/jwplayer.js:1:12525
	trigger http://travel.walla.co.il/scripts/walla-player/jwplayer.js:1:11828
	setupError/< http://travel.walla.co.il/scripts/walla-player/jwplayer.js:5:5373
	window.jwplayer</r</v.delay/< http://travel.walla.co.il/scripts/walla-player/jwplayer.js:1:5516
	E https://cdn.trackjs.com/releases/current/tracker.js:5:413


I've tested multiple videos on the site. On Chrome the video plays well. Please note that when I've requested to download the video on Chrome, I received a m3u8 file - is it possible that m3u8 playlist file won't load on mobile while will load on desktop?
(Reporter)

Comment 1

8 months ago
Created attachment 8858535 [details]
screenshot
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