1357848 - email do not load to read

Status: RESOLVED INCOMPLETE

(Thunderbird :: Message Reader UI, defect)

Description

[[e-mail]]

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170323105023

Steps to reproduce:

since i update to a new ver of thunderbird, i been haveing noting  but  problem geting to read my email
it will download, but it never load  so i can  read it

the new  ver is  52.0.1

Comment 1

[Jorg K (CEST = GMT+2)]

POP or IMAP? If IMAP, folders synchronised for offline use?

Comment 2

[[e-mail]]

thank for the IMAP

i look up some info on  it and  come up with this

Access Your IMAP Email Inbox Offline with Mozilla Thunderbird

To set up offline access to your IMAP email inbox in Mozilla Thunderbird:

    Select Tools | Account Settings... from the menu in Mozilla Thunderbird.
    Select the Synchronization & Storage category for the desired IMAP account.
    Make sure Keep messages for this account on this computer is checked.
    Click Advanced….
    Make sure Download is checked for the Inbox folder.
        You can select any additional folders you want available offline, too.
    Click OK.
    Click OK again.


under one  seting for my main  email- he one i could not read very fast, the download   box   was uncheck

Comment 3

[Jorg K (CEST = GMT+2)]

Hard to understand your reply. So did you resolve the problem?

Comment 4

[[e-mail]]

still  have a prolem with one email account, the one i had to chack download box on setting

Comment 5

[Wayne Mery (:wsmwk)]

(In reply to [e-mail] from comment #4)
> still  have a prolem with one email account, the one i had to chack download
> box on setting

Do you still see this when using a newer version, or beta from http://www.mozilla.org/en-US/thunderbird/channel/