1357881 - Firefox iOS crashes at launch

Status: RESOLVED DUPLICATE of bug 1358780

(Firefox for iOS :: General, defect)

Description

[Matthew Bowker]

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170417030204

Steps to reproduce:

To reproduce:
1. Launch Firefox iOS
2. Firefox will be usable for approx 5-15 seconds then crash.  

(Quick aside, I'm going to pull crash logs and attach them to this bug report.  I just have to get to the right computer to do so)


Actual results:

Firefox iOS crashes


Expected results:

Firefox iOS should not crash

Comment 1

[Matthew Bowker]

Attachment: Crash Log

This is the crash log that's being generated.  I'm not sure it's useful, as it contains no mention of Firefox itself.

Comment 2

[Aaron Train [:aaronmt]]

Hello,

Is this on Firefox v7.2 on the App Store? We have a beta candidate on TestFlight https://www.mozilla.org/en-US/firefox/ios/testflight (v7.3) which we will be shipping shortly that addresses a few stability issues which might be the crash you're running into.

Comment 3

[Matthew Bowker]

Version 7.3 (2772)

I've just signed up for TestFlight, and I will see if it fixes the issue if I'm accepted.

Comment 4

[Aaron Train [:aaronmt]]

7.3 is also on the App Store now. Are you still crashing?

Comment 5

[Stefan Arentz | :st3fan | ⏰ EST | he/him]

Looking at the memory usage statistics:

  {
    "uuid" : "06496c89-6083-35b7-ac7d-7c767bc27d43",
    "states" : [
      "frontmost",
      "resume"
    ],
    "killDelta" : 3236,
    "genCount" : 0,
    "age" : 730359282,
    "purgeable" : 0,
    "fds" : 50,
    "coalition" : 2986,
    "rpages" : 166400,
    "reason" : "per-process-limit",
    "pid" : 16273,
    "cpuTime" : 12.360254,
    "name" : "Client",
    "lifetimeMax" : 36357
  },

Those 166400 rpages is 650 MB of memory used. This is on a 1GB iPhone 6, and you can also see in the dump that it is clearly very low on memory.

I am going to dupe this to bug 1358780 which we are actively investigating.

Comment 6

[Matthew Bowker]

(In reply to Aaron Train [:aaronmt] from comment #4)
> 7.3 is also on the App Store now. Are you still crashing?

Yes I am still crashing.  Version number above.  

(In reply to Stefan Arentz [:st3fan] from comment #5)
> 
> Those 166400 rpages is 650 MB of memory used. This is on a 1GB iPhone 6, and
> you can also see in the dump that it is clearly very low on memory.
> 
> I am going to dupe this to bug 1358780 which we are actively investigating.

I will keep an eye on that bug, thank you for directing this to the right place.