1358789 - "Error: S.message is undefined" thrown when triggering new jobs

Status: RESOLVED DUPLICATE of bug 1441851

(Tree Management :: Treeherder, defect)

Description

[Tooru Fujisawa [:arai]]

Steps to reproduce:
  1. open https://treeherder.mozilla.org/#/jobs?repo=try&revision=61acfe212f021e99835c5745db90ade12c72fa7f
  2. click "down triangle" - "Add new jobs"
  3. select SM(cgc) for windows xp opt
  4. click "Trigger New Jobs"
  5. click "OK" for "This will trigger all selected jobs. Click "OK" if you want to proceed." dialog

Actual result:
  nothing happens and the following error is shown in web console:

Error: S.message is undefined
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$apply@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:320304
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EventHandlerNonNull*sa/<@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:294438
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$applyAsync@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:320431
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Wl@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:294081
sa/</Kl.onload@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:294615
EventHandlerNonNull*sa/<@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:294438
Ul@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:292523
jl/ep<@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:291057
Nl@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:311329
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$eval@https://treeherder.mozilla.org/vendor.bba5b7b37606e532a173.bundle.js:35:319995
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Comment 1

[Tooru Fujisawa [:arai]]

note that this is happening while the tree is closed and also the job is not getting triggered for infra issue (bug 1358778)

Comment 2

[Wes Kocher (:KWierso) (Not reading bugmail; email directly if needed)]

The network request that goes out when you select those jobs and try to trigger them:
It tries to reach https://queue.taskcluster.net/v1/task/GuljnuheSdipSCVwTEhGuA/artifacts/public%2Ffull-task-graph.json?bewit=<REDACTED FOR BEING HUGE RANDOM JIBBERISH>
That responds with a HTTP 303 to redirect to https://public-artifacts.taskcluster.net/GuljnuheSdipSCVwTEhGuA/0/public/full-task-graph.json. 

When we then try to load https://public-artifacts.taskcluster.net/GuljnuheSdipSCVwTEhGuA/0/public/full-task-graph.json it responds with a HTTP 403:
HTTP/1.1 403 Forbidden
Content-Type: application/xml
Transfer-Encoding: chunked
Connection: keep-alive
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: GET, PUT, HEAD, POST, DELETE
Access-Control-Max-Age: 3600
Date: Sun, 23 Apr 2017 02:35:11 GMT
Server: AmazonS3
Vary: Origin,Access-Control-Request-Headers,Access-Control-Request-Method
Age: 103
X-Cache: Error from cloudfront
Via: 1.1 1b0ff12c524df6c57ca17f8b9181e1c6.cloudfront.net (CloudFront)
X-Amz-Cf-Id: iTokslkZXQPJ0-78_cwWGPjAYId6FZxB65i2fvWUWmojb1vHMQ7Now==


The actual response is:
<?xml version="1.0" encoding="UTF-8"?>
<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>7B7BCF67BDC11994</RequestId><HostId>2Zt4pFEURkc0PphyTpVf9JPPNhawSO9hIkzVvH1OWOt3YfaUaZBGkky8r4gAuhZVIYGRlTbQBpA=</HostId></Error>

Comment 3

[Brian Stack [:bstack]]

Did this push have 4 decisions tasks at the time of the initial issues like it does now? I sorta assume the TH issue came from that. I'm not sure how it got 4 decision tasks other than perhaps this was due to the same issues causing the tree closure? Somebody who's more in-the-know about taskcluster treeherder would be helpful there.

Comment 4

[Tooru Fujisawa [:arai]]

I retriggered decision tasks because they weren't executed because of the same issue as the tree closure.

Comment 5

[Ed Morley [:emorley]]

I think this is a dupe of bug 1441851 - ie: an exception was generated instead of showing the real error message, but there was still an underlying non-Treeherder cause (lack of permissions or something similar).