1358908 - Sending E-Mail with attachment fails - Temp folder error TB45.8.0 Debian 8

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[Jim]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20170419042421

Steps to reproduce:

Created e-mail with recipient, added attachment, pressed send - all as per normal

Have just switched to Thunderbird from Icedove as Debian have now switched back to it.


Actual results:

Error message appears -
"Sending of the message failed.
Unable to open the temporary file /mnt/44864d9b-2a13-4bcf-a0d3-ee42099439ea/temp/17Q1 File 1234.xls. Check your 'Temporary Directory' setting."

If I move the attaching file and try again then the folder listed reflects the location I attached the file from - absolutely nothing to do with actual "Temp" folder.
Permissions is also not an issue.


Expected results:

Should have sent the message!

Comment 1

[Jorg K (CEST = GMT+2)]

This looks like a support issue to me. We don't know what's going on with your particular machine.

So you're saying that if you attach another file - say - from your home directory, you get the same error but instead complaining about the home directory? So you can't send any attachments?

Comment 2

[Jim]

The problem exactly.
I have also reported this to Debian as they were the ones that instigated the change from Icedove back to Thunderbird and that is when the problem started. I guess that they should be the responsible party but .....
Reported here because it is an issue with using Thunderbird and someone else may have come across it and have an answer 'cos it is business critical for me.

Comment 3

[Jim]

The problem was due to the apparmor settings provided with the update from Debian - did not provide permissions for files in /mnt and a few other places.
Now resolved and updates should correct the issue.

Comment 4

[Jorg K (CEST = GMT+2)]

Thanks for letting us know.