Open
Bug 1360065
Opened 8 years ago
Updated 3 years ago
Show IMAP server's error reason when login fails
Categories
(Thunderbird :: Security, enhancement)
Thunderbird
Security
Tracking
(Not tracked)
NEW
People
(Reporter: raysatiro, Unassigned)
References
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.81 Safari/537.36
Steps to reproduce:
I access Yahoo Mail from Thunderbird using imap.mail.yahoo.com.
Actual results:
Thunderbird told me login failed many times (I would choose retry) but did not tell me why.
Expected results:
I was able to access Yahoo Mail through the web interface so I wasn't sure what was going on. I enabled logging:
NSPR_LOG_FILE=C:\imap.log
NSPR_LOG_MODULES=imap:5,smtp:5,pop3:5,timestamp,sync
Reviewing the log I saw the actual error:
imap.mail.yahoo.com:NA:CreateNewLineFromSocket: 1 NO [AUTHENTICATIONFAILED] (#MBR1213) Please verify your account by going to https://login.yahoo.com
It turns out Yahoo may periodically require webmail login in order for IMAP login to continue working. Also, there is a slight delay when this happens. It took a few minutes after I logged in to webmail for Thunderbird to be able to successfully login via IMAP.
I think Thunderbird should show me that error, like: "Logging in to imap.mail.yahoo.com failed. The server says: (#MBR1213) Please verify your account by going to https://login.yahoo.com"
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Updated•8 years ago
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Status: UNCONFIRMED → NEW
Component: Untriaged → Security
Ever confirmed: true
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Reporter | |
Comment 2•7 years ago
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This also happens with SMTP. There is an authfailed message but Thunderbird does not show it. For example:
2018-03-09 05:58:55.320000 UTC - 912[a12140]: SMTP entering state: 17
2018-03-09 05:58:55.320000 UTC - 912[a12140]: SMTP AuthLoginStep2
2018-03-09 05:58:55.320000 UTC - 912[a12140]: PLAIN/LOGIN auth, step 2
2018-03-09 05:58:55.320000 UTC - 912[a12140]: Logging suppressed for this command (it probably contained authentication information)
2018-03-09 05:58:58.438000 UTC - 912[a12140]: SMTP entering state: 0
2018-03-09 05:58:58.438000 UTC - 912[a12140]: SMTP Response: 535 5.7.0 (#MBR1213) Please verify your account by going to https://login.yahoo.com
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Comment 3•7 years ago
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duplicate of bug 453154?
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Updated•3 years ago
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Severity: normal → S3
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Description
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