If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

[UX] Updating from a new user tour in Firefox 56 to a new user tour in Firefox 57

VERIFIED FIXED

Status

()

Firefox
General
P1
normal
VERIFIED FIXED
5 months ago
a month ago

People

(Reporter: verdi, Assigned: verdi)

Tracking

53 Branch
Points:
---
Dependency tree / graph
Bug Flags:
qe-verify -

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [photon-onboarding][ux])

(Assignee)

Description

5 months ago
If a new user installs Firefox 56, they should get our new user tour (notifications and overlay). It's possible that the user will not have completed that tour by the time Firefox 57 is released. It's also likely that some of the content of the new user tour in Firefox 57 will be different than that in Firefox 56.

In that case we should:
* Completely replace the Firefox 56 tour with the Firefox 57 tour.
* Any items in the Firefox 57 tour that were the same in the 56 tour and completed by the user should still be marked complete.

The user should NOT receive the updating user tour.
(Assignee)

Updated

5 months ago

Updated

5 months ago
Assignee: nobody → mverdi
Status: NEW → ASSIGNED
Flags: qe-verify-

Updated

5 months ago
Whiteboard: [photon-onboarding] → [photon-onboarding][ux]

Updated

5 months ago
Priority: -- → P1
(Assignee)

Comment 1

4 months ago
After further thought and consultation, we've decided to change this interaction. 

If a new user installs Firefox 56 and does not finish the new user tour before updating to Firefox 57, we should replace the new user tour with the updating user tour.

* Any items in the updating tour that were in the new user tour form and already completed by the user should still be marked complete.

Comment 2

3 months ago
hi Michael,

could you please update the latest spec here? dev team has already started to implement 57 related features.

thank you very much
Flags: needinfo?(mverdi)
(Assignee)

Comment 3

2 months ago
(In reply to Francis Lee [:frlee] from comment #2)
> could you please update the latest spec here? dev team has already started
> to implement 57 related features.

(In reply to Verdi [:verdi] from comment #1)
> If a new user installs Firefox 56 and does not finish the new user tour
> before updating to Firefox 57, we should replace the new user tour with the
> updating user tour.
> 
> * Any items in the updating tour that were in the new user tour form and
> already completed by the user should still be marked complete.

So in our case of going from the new user tour in 56 to the update tour in 57 the only two items in common are:
* Customize
* Firefox Sync

If the user has completed these items in the 56 new user tour when we switch them to the 57 update tour, these items should be marked as complete.
Flags: needinfo?(mverdi)
(Assignee)

Updated

a month ago
Status: ASSIGNED → RESOLVED
Last Resolved: a month ago
Resolution: --- → FIXED
Marking as verified since the specs were provided.
Status: RESOLVED → VERIFIED
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