Addon review process too long, users get frustrated and switch to Chrome

UNCONFIRMED
Unassigned

Status

addons.mozilla.org
Security
--
major
UNCONFIRMED
10 months ago
9 months ago

People

(Reporter: mario66, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 months ago
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20170413192749

Steps to reproduce:

When an addon is uploaded to addons.mozilla.org, ...


Actual results:

it takes several weeks until the addon is approved. Even if it's just an update of an existing addon...


Expected results:

...while on other platforms, such as Opera or Google Chrome store, it takes only minutes.

The effects are huge. People regularly have to use outdated addons and cannot install, for example, important bugfixes or new features while colleague using the same addon but different browser always enjoy the latest feature updates and bugfixes. People will eventually abandon Firefox and switch to Chrome.

Example where this issue occurs: https://www.mrfdev.com/enhancer-for-youtube#comment-3244421738
(Reporter)

Updated

10 months ago
Component: Untriaged → Security
Product: Firefox → addons.mozilla.org
(Reporter)

Updated

10 months ago
Component: Security → General
Product: addons.mozilla.org → Firefox
(Reporter)

Updated

10 months ago
Severity: normal → major
Component: General → General
Product: Firefox → MozReview

Comment 1

10 months ago
mario66,

sorry, i'm not sure where to move this to.  mozreview is a review tool for code, and is completely unrelated to the addons review process.  addons.mozilla.org moved to https://github.com/mozilla/addons/issues and/or https://github.com/mozilla/addons-server/issues, however that's more for tracking code changes (as is bugzilla in general).

i suspect https://discourse.mozilla-community.org/c/add-ons/addons-mozilla-org is the correct place for this discussion.

i'm moving this bug back to the only component on bugzilla related to AMO, hopefully someone in the AMO team can respond/redirect accordingly.
Component: General → Security
Product: MozReview → addons.mozilla.org
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