Closed Bug 1361374 Opened 7 years ago Closed 7 years ago

Basic Authentication does not work consistantly resulting in an auth error page

Categories

(Core :: Networking: HTTP, defect)

53 Branch
defect
Not set
normal

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: mark, Assigned: mayhemer)

Details

(Whiteboard: [necko-active])

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20170413192749

Steps to reproduce:

Visit 
http://www.pagetutor.com/keeper/mystash/secretstuff.html
and it never asks you for a username and password.  This happens on many of the sites I use daily"


Actual results:

"Authorization Required
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required. "


Expected results:

It should have prompted for a User / Password for the realm
Component: Security → Networking: HTTP
Whiteboard: [necko-active]
Assignee: nobody → honzab.moz
I can't reproduce with a fresh profile and Nightly and Release.  This could be some add-on interference.  Can you provide content of your about:support page?
Flags: needinfo?(mark)
Application Basics
------------------

Name: Firefox
Version: 53.0
Build ID: 20170413192749
Update Channel: release
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:53.0) Gecko/20100101 Firefox/53.0
OS: Darwin 16.3.0
Multiprocess Windows: 0/16 (Disabled by add-ons)
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Name: Application Update Service Helper
Version: 2.0
Enabled: true
ID: aushelper@mozilla.org

Name: Cookie Monster
Version: 1.3.4.8
Enabled: true
ID: {45d8ff86-d909-11db-9705-005056c00008}

Name: Font Finder
Version: 1.2.3
Enabled: true
ID: fontfinder@bendodson.com

Name: IP Address and Domain Information
Version: 2.0.4
Enabled: true
ID: jid0-jJRRRBMgoShUhb07IvnxTBAl29w@jetpack

Name: MeasureIt
Version: 0.4.15
Enabled: true
ID: {75CEEE46-9B64-46f8-94BF-54012DE155F0}

Name: Multi-process staged rollout
Version: 1.14
Enabled: true
ID: e10srollout@mozilla.org

Name: Pocket
Version: 1.0.5
Enabled: true
ID: firefox@getpocket.com

Name: Saved Password Editor
Version: 2.10.3
Enabled: true
ID: savedpasswordeditor@daniel.dawson

Name: Screengrab (fix version)
Version: 0.99.10c
Enabled: true
ID: {02450914-cdd9-410f-b1da-db004e18c671}

Name: uBlock
Version: 0.9.5.0.1-let-fixed
Enabled: true
ID: {2b10c1c8-a11f-4bad-fe9c-1c11e82cac42}

Name: Web Compat
Version: 1.0
Enabled: true
ID: webcompat@mozilla.org

Name: Adobe Acrobat - Create PDF
Version: 1.1
Enabled: false
ID: web2pdfextension@web2pdf.adobedotcom

Name: Web Developer
Version: 1.2.13
Enabled: false
ID: {c45c406e-ab73-11d8-be73-000a95be3b12}

Graphics
--------

Features
Compositing: OpenGL
Asynchronous Pan/Zoom: none
WebGL Renderer: ATI Technologies Inc. -- AMD Radeon R9 M370X OpenGL Engine
WebGL2 Renderer: ATI Technologies Inc. -- AMD Radeon R9 M370X OpenGL Engine
Audio Backend: audiounit
GPU #1
Active: Yes
Vendor ID: 0x1002
Device ID: 0x6821

Diagnostics
AzureCanvasAccelerated: 1
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
TileHeight: 1024
TileWidth: 1024





Important Modified Preferences
------------------------------

accessibility.lastLoadDate: 1486586464
accessibility.typeaheadfind: true
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 2
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: false
browser.fixup.domainwhitelist.192.168.4.115: true
browser.link.open_newwindow: 2
browser.places.smartBookmarksVersion: 8
browser.search.update: false
browser.sessionstore.upgradeBackup.latestBuildID: 20170413192749
browser.startup.homepage: https://www.google.com/
browser.startup.homepage_override.buildID: 20170413192749
browser.startup.homepage_override.mstone: 53.0
browser.tabs.loadInBackground: false
browser.tabs.remote.autostart.2: true
browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0
browser.urlbar.lastSuggestionsPromptDate: 20161224
browser.urlbar.maxRichResults: 12
dom.apps.lastUpdate.buildID: 20161019084923
dom.apps.lastUpdate.mstone: 49.0.2
dom.apps.reset-permissions: true
dom.push.userAgentID: 3c3dba807f404547b1ee16b0c2b3d330
extensions.lastAppVersion: 53.0
font.internaluseonly.changed: false
media.benchmark.vp9.fps: 228
media.benchmark.vp9.versioncheck: 2
media.gmp-gmpopenh264.abi: x86_64-gcc3
media.gmp-gmpopenh264.lastUpdate: 1493106568
media.gmp-gmpopenh264.version: 1.6
media.gmp-manager.buildID: 20170413192749
media.gmp-manager.lastCheck: 1493737849
media.gmp-widevinecdm.abi: x86_64-gcc3
media.gmp-widevinecdm.lastUpdate: 1493106570
media.gmp-widevinecdm.version: 1.4.8.903
media.gmp.storage.version.observed: 1
media.webrtc.debug.log_file: /private/var/folders/7n/0ph_4xcm8xl7c40059bs_n1800010y/T/TemporaryItems/WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1493316973
places.history.expiration.transient_current_max_pages: 132972
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: 0
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_resolution: -707630720
print.print_reversed: false
print.print_scaling: 0.88
print.print_shrink_to_fit: false
print.print_to_file: false
print.print_unwriteable_margin_bottom: 17
print.print_unwriteable_margin_left: 17
print.print_unwriteable_margin_right: 17
print.print_unwriteable_margin_top: 17
privacy.cpd.cookies: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.sanitize.timeSpan: 0
security.sandbox.content.tempDirSuffix: {ae5d2a97-f680-7344-b0f7-99867b73973f}
services.sync.declinedEngines: tabs
services.sync.engine.prefs.modified: false
services.sync.engine.tabs: false
services.sync.lastPing: 1493687578
services.sync.lastSync: Tue May 02 2017 12:48:40 GMT-0400 (EDT)
services.sync.numClients: 2
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1492991067

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.13.1
Version in use: 4.13.1

NSS
Expected minimum version: 3.29.5
Version in use: 3.29.5

NSSSMIME
Expected minimum version: 3.29.5
Version in use: 3.29.5

NSSSSL
Expected minimum version: 3.29.5
Version in use: 3.29.5

NSSUTIL
Expected minimum version: 3.29.5
Version in use: 3.29.5

Experimental Features
---------------------

Sandbox
-------

Content Process Sandbox Level: 1
Flags: needinfo?(mark)
Update: When I restarted in safe mode, the issue was gone.
then when I started normally the issue was still gone (and all my old windows and tabs were closed to)
(In reply to Mark Engelhardt from comment #3)
> Update: When I restarted in safe mode, the issue was gone.
> then when I started normally the issue was still gone (and all my old
> windows and tabs were closed to)

Bad is that you haven't created a backup of the profile.  Now it may be hard to find out what was the cause.

I will close the bug for now as WORKSFORME, but when you are able to reproduce, please reopen and provide a log according to https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging.  Thanks.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
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