136267 - qwest.com - navigation gets stuck

Status: VERIFIED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Eric Seppanen]

If you try to get to the residential billing area in Qwest's web pages, you get
stuck at this URL:

http://www.qwest.com/chooseRegion?marketUnit=residential

both the drop-down box and the state image map have the same effect: you're
delivered back to the same page.

This works correctly with Netscape 4.75.

I am using Mozilla 0.9.9.

Qwest is The Local Phone Company for a good chunk of the midwest, so presumably
this affects a large number of users.  I cannot find a workaround.

Comment 1

[Brant Gurganus]

WFM
both map and listbox worked
2002040608/WinXP

Reporter:
Try a new build and let me know whether that works.

Comment 2

[Eric Seppanen]

Tested under Linux, nightly rpm 2002040811_trunk-0_rh7.  I see the same bug. 
This is a different machine, different OS.

Comment 3

[James Cox]

wfm.

Reporter, try updating your build.

Comment 4

[Eric Seppanen]

OK, I did some more testing and found a way to make things work.  The trick is
that I need to run a newer build _and_ create a fresh profile.

Somewhere between 0.9.9 and 2002040811 this problem was fixed.  But the tricky
part when I test using bleeding-edge builds, I still see the problem until I
create a new profile.  Then the site works properly.

This really isn't an evangelism bug, because there's some element of the browser
that's behaving differently now.  But I doubt anyone cares since it's already
marked RESOLVED.  Feel free to change product/component if you care.

So, to sum up:
0.9.9 + old profile: doesn't work
0.9.9 + new profile: doesn't work
2002040811 + old profile: doesn't work
2002040811 + new profile: works

Comment 5

[R.K.Aa.]

*** Bug 137012 has been marked as a duplicate of this bug. ***

Comment 6

[Brant Gurganus]

Verified
2002041903/WinXP

Comment 7

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg