1362833 - Support questions can not be posted. Unless desktop view is used

Status: RESOLVED WORKSFORME

(support.mozilla.org :: Forum, task)

Description

[John Hesling [:John99] (NeedInfo me)]

I am unable to post support questions, unless I switch to using desktop view.

I use the menu to get to https://support.mozilla.org/en-US/questions/new next I have to pick a category such as.https://support.mozilla.org/en-US/questions/new/mobile/download-and-install    all I can do from their is pick an article such as   https://support.mozilla.org/en-US/kb/update-latest-version-firefox-android

At no point do I get an option to actually write and post a question.

I imagine this was broken when we rolled back from Lithium bug1357606
I havevalso posted in the contributors forum about this https://support.mozilla.org/en-US/forums/contributors/712431

Comment 1

[[:philipp]]

Attachment: Screenshot_20170507-103256.png

i am not able to reproduce that - i get a button to "post a question" below the articles (same workflow as on the desktop site).

Comment 2

[John Hesling [:John99] (NeedInfo me)]

Thanks Phillip I will clear the bug.  It is working for me now. 
Earlier his morning I had a yellow  announcement covering the lower part of the screen.
Now on Android  I do not see such an announcement in mobile view.
On Android in desktop view there is an announcement still but it is at the top of the screen and did not prevent me posting a question.

Comment 3

[John Hesling [:John99] (NeedInfo me)]

Attachment: announcement breaks sumo aaq android again

I will not even bother reopening the bug. Another announcement breaks it again. I hope the announcement will be taken down soon, and that we do not have similar issues when back on Lithium.