1365054 - Intermittent test_system_update.js | - A promise chain failed to handle a rejection: can't convert undefined to object - rejection date: Mon May 15 2017 04:41:58 GMT-0700 (Pacific Standard Time) - stack: [e-mail]:211:5

Status: RESOLVED INCOMPLETE

(Toolkit :: Add-ons Manager, defect, P5)

Description

[Treeherder Bug Filer]

Filed by: wkocher [at] mozilla.com

https://treeherder.mozilla.org/logviewer.html#?job_id=99096240&repo=autoland

https://archive.mozilla.org/pub/firefox/tinderbox-builds/autoland-win64-debug/1494841944/autoland_win8_64-debug_test-xpcshell-bm110-tests1-windows-build442.txt.gz

Comment 3

[Intermittent Failures Robot]

19 failures in 891 pushes (0.021 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* autoland: 11
* mozilla-inbound: 6
* try: 1
* mozilla-central: 1

Platform breakdown:
* windows8-64: 18
* windows7-32-vm: 1

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-05-22&endday=2017-05-28&tree=all

Comment 4

[Intermittent Failures Robot]

14 failures in 820 pushes (0.017 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* autoland: 8
* mozilla-central: 4
* mozilla-inbound: 2

Platform breakdown:
* windows8-64: 12
* windows7-32-vm: 2

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-05-29&endday=2017-06-04&tree=all

Comment 5

[Intermittent Failures Robot]

18 failures in 864 pushes (0.021 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* autoland: 11
* mozilla-inbound: 5
* mozilla-central: 2

Platform breakdown:
* windows8-64: 18

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-06-05&endday=2017-06-11&tree=all

Comment 6

[Intermittent Failures Robot]

26 failures in 814 pushes (0.032 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* mozilla-inbound: 11
* autoland: 10
* mozilla-beta: 3
* try: 2

Platform breakdown:
* windows8-64: 24
* windows7-32-vm: 2

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-06-12&endday=2017-06-18&tree=all

Comment 7

[Intermittent Failures Robot]

20 failures in 892 pushes (0.022 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* mozilla-inbound: 10
* autoland: 6
* mozilla-central: 3
* mozilla-beta: 1

Platform breakdown:
* windows8-64: 18
* windows7-32-vm: 2

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-06-19&endday=2017-06-25&tree=all

Comment 8

[Joel Maher ( :jmaher ) (UTC -8)]

this is a consistent failure right below the threshold for stockwell to look into, windows 8 debug specifically.  I am not sure if there is any simple fixes here- possibly a quick look would help?

Comment 9

[Jorg K (CEST = GMT+2)]

08:51:40  WARNING -  TEST-UNEXPECTED-FAIL | xpcshell.ini:toolkit/mozapps/extensions/test/xpcshell/test_system_update.js |  - A promise chain failed to handle a rejection: can't convert undefined to object - rejection date: Sat Jul 01 2017 08:51:11 GMT-0700 (Pacific Standard Time) - stack: _do_main@C:\\slave\\test\\build\\tests\\xpcshell\\head.js:220:3

Since Thu Jun 29, 2017, 18:36:46
https://treeherder.mozilla.org/#/jobs?repo=comm-central&revision=2983f04886b61661fc69d2eb5262084f902e0486

this is a perma-failure on Windows debug in the Thunderbird Xpcshell test run.

Comment 10

[Intermittent Failures Robot]

21 failures in 718 pushes (0.029 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* mozilla-inbound: 10
* mozilla-central: 5
* autoland: 4
* mozilla-beta: 2

Platform breakdown:
* windows8-64: 21

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-06-26&endday=2017-07-02&tree=all

Comment 11

[Intermittent Failures Robot]

45 failures in 656 pushes (0.069 failures/push) were associated with this bug in the last 7 days. 

This is the #32 most frequent failure this week.  

** This failure happened more than 30 times this week! Resolving this bug is a high priority. **

** Try to resolve this bug as soon as possible. If unresolved for 2 weeks, the affected test(s) may be disabled. ** 

Repository breakdown:
* mozilla-inbound: 22
* autoland: 21
* mozilla-central: 2

Platform breakdown:
* windows8-64: 43
* windows7-32-vm: 2

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-07-03&endday=2017-07-09&tree=all

Comment 12

[Joel Maher ( :jmaher ) (UTC -8)]

we had many failures last week, but as of July 11th this seems to have reduced significantly.

Comment 13

[Intermittent Failures Robot]

13 failures in 720 pushes (0.018 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* autoland: 5
* mozilla-inbound: 4
* mozilla-beta: 3
* oak: 1

Platform breakdown:
* windows8-64: 13

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-07-10&endday=2017-07-16&tree=all

Comment 14

[Intermittent Failures Robot]

1 failures in 822 pushes (0.001 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* mozilla-beta: 1

Platform breakdown:
* windows8-64: 1

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-07-17&endday=2017-07-23&tree=all

Comment 15

[Intermittent Failures Robot]

1 failures in 1008 pushes (0.001 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* mozilla-beta: 1

Platform breakdown:
* windows8-64: 1

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-07-24&endday=2017-07-30&tree=all

Comment 16

[Intermittent Failures Robot]

1 failures in 888 pushes (0.001 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* mozilla-release: 1

Platform breakdown:
* windows8-64: 1

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-07-31&endday=2017-08-06&tree=all

Comment 17

[Intermittent Failures Robot]

1 failures in 949 pushes (0.001 failures/push) were associated with this bug in the last 7 days.   

Repository breakdown:
* mozilla-release: 1

Platform breakdown:
* windows8-64: 1

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1365054&startday=2017-08-14&endday=2017-08-20&tree=all

Comment 18

[Bob Silverberg [:bsilverberg]]

Joel, this was frequent a few months ago, but over the past couple of months it's down to 1 failure per week (or less), so I am marking it as a P5 and removing the [stockwell unknown] flag. Does that seem like the correct action to take at this time?

Comment 19

[Joel Maher ( :jmaher ) (UTC -8)]

I actually leave [stockwell unknown] as it helps find bugs that 'magically fixed themselves'.  While we don't do much with them, it does provide an interesting metric as to how many bugs are a priority at one point in time, then not in the future with no clear cause as to the fix.  P5 is a great action here, and I think even closing this bug would be reasonable since it has been a month with no instances, and back then it was only on mozilla-release.

Comment 20

[Bob Silverberg [:bsilverberg]]

Thanks Joel, what resolution would I use if I want to close it?

Comment 21

[Joel Maher ( :jmaher ) (UTC -8)]

we have been using INCOMPLETE or WORKSFORME- hopefully the list is small- we typically say 3 weeks with no failures and we can resolve an intermittent bug.