A search on Firefox on the website http://onescotlandgazetteer.org.uk always times out, but results are reliably returned on both chrome and edge

RESOLVED INVALID

Status

RESOLVED INVALID
2 years ago
2 years ago

People

(Reporter: david, Unassigned)

Tracking

Firefox 53

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20170504105526

Steps to reproduce:

Go to the website
http://onescotlandgazetteer.org.uk

Enter a valid search - an easy minimal search would be

FK9 4QQ        in the postcode box

Press search. 


Actual results:

On Firefox: After a period of time, during which the search indicator keeps spinning, the website returns:

"Problem communicating with the backend search service. Please try again later."


Expected results:

On both Chrome and Edge, the website returns an ordnance survey map of the postcode area, showing all the houses.

Comment 1

2 years ago
I got the same error message with both FF53 and Chrome 58. IMHO, it's a website issue.
(Reporter)

Comment 2

2 years ago
Am not convinced .. Just tried again this morning.
* Firefox  3 fails from 3
* IE       3 success from 3
* Edge     3 success from 3
* Chrome   3 success from 3

Comment 3

2 years ago
(In reply to david from comment #2)
> Am not convinced .. Just tried again this morning.
> * Firefox  3 fails from 3
> * IE       3 success from 3
> * Edge     3 success from 3
> * Chrome   3 success from 3

Proof: http://i.imgur.com/UIgy089.jpg
(Reporter)

Comment 4

2 years ago
Created attachment 8868540 [details]
BUGZILLA.png

Tried again, with consistent result:

Firefox - fail;
Chrome, IE, Edge - OK

what is going on?
Component: Untriaged → Networking: HTTP
Product: Firefox → Core
I get the same error in Chrome and Links.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INVALID

Updated

2 years ago
Component: Networking: HTTP → Desktop
Product: Core → Tech Evangelism
Version: 53 Branch → Firefox 53
You need to log in before you can comment on or make changes to this bug.