1365366 - A search on Firefox on the website http://onescotlandgazetteer.org.uk always times out, but results are reliably returned on both chrome and edge

Status: RESOLVED INVALID

(Web Compatibility :: Site Reports, defect)

Description

[david]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20170504105526

Steps to reproduce:

Go to the website
http://onescotlandgazetteer.org.uk

Enter a valid search - an easy minimal search would be

FK9 4QQ        in the postcode box

Press search. 


Actual results:

On Firefox: After a period of time, during which the search indicator keeps spinning, the website returns:

"Problem communicating with the backend search service. Please try again later."


Expected results:

On both Chrome and Edge, the website returns an ordnance survey map of the postcode area, showing all the houses.

Comment 1

[Loic]

I got the same error message with both FF53 and Chrome 58. IMHO, it's a website issue.

Comment 2

[david]

Am not convinced .. Just tried again this morning.
* Firefox  3 fails from 3
* IE       3 success from 3
* Edge     3 success from 3
* Chrome   3 success from 3

Comment 3

[Loic]

(In reply to david from comment #2)
> Am not convinced .. Just tried again this morning.
> * Firefox  3 fails from 3
> * IE       3 success from 3
> * Edge     3 success from 3
> * Chrome   3 success from 3

Proof: http://i.imgur.com/UIgy089.jpg

Comment 4

[david]

Attachment: BUGZILLA.png

Tried again, with consistent result:

Firefox - fail;
Chrome, IE, Edge - OK

what is going on?

Comment 5

[Michal Novotny [:michal]]

I get the same error in Chrome and Links.