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Review HTTP error response pages, and add links to HTTP response code docs



10 months ago
2 months ago


(Reporter: Janet Swisher, Unassigned)




(Whiteboard: [specification][type:change])



10 months ago
What feature should be changed? Please provide the URL of the feature if possible.
Pages displayed in cases of HTTP error response codes, such as:  https://developer.mozilla.org/en-US/404

What problems would this solve?
By making sure that the text of the pages follow best practices[1], we will help users understand and respond appropriately to errors. (I think the 404 text is pretty good, and probably the others are too.)

By linking to our own docs, we raise awareness of these docs, and provide our readers with detailed information about the problem (assuming that the site is actually accessible, which it might not be in case of some errors).

[1] https://docs.google.com/presentation/d/1gCgkaaXIFSLf3afRxEGNFwm0bPTcURcVQNuQj0QZDqQ/edit#slide=id.p6

Who would use this?
Readers who encounter HTTP error responses from MDN

What would users see?
Possibly improved error descriptions, and links to detailed info about the error.

What would users do? What would happen as a result?
User action depends on the error encountered; in some cases users might click through to the doc page. Whether they do or not, if the link is clearly labeled (e.g., "Read about 404 errors on MDN"), readers would be exposed to the idea that MDN has docs on HTTP errors.

Is there anything else we should know?
Keywords: in-triage


2 months ago
Duplicate of this bug: 1431080
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