Navigator won't display in all builds since shortly after .99



17 years ago
14 years ago


(Reporter: cjn, Assigned: Matti)


Windows 2000

Firefox Tracking Flags

(Not tracked)




(3 attachments)



17 years ago
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; T312461; .NET 
CLR 1.0.3705)
BuildID:    2002041003

A day or so after 9.9 was released, I started grabbing daily builds looking for 
a fix to a problem with selection in pull-down menus (fixed the next day).  For 
the last several days, however, every daily I have installed has the same set 
of problems, which make Mozilla completely non-functional.

1. I can't run navigator from icon even after clean restart.  I get a 
completely empty grey window with just a title bar filled in.

2. The mailer comes up, but there is at least one menu missing between Message 
and Help.

3. I can't get to navigator from mailer using Control-n or the File|New menu 
(nothing happens).

4. If I go to Help | About Mozilla in the mailer, a partial navigator pops up --
 but no menus are functional, the page is all grey, most buttons are missing 
from the toolbars.

If I go back to the .99 build, things work as they did in that build.

Reproducible: Always
Steps to Reproduce:
Attempt to open navigator.  

Actual Results:  See description.

Expected Results:  Displayed navigator window, let me navigate, buttons & menus 
should work, etc.

As I mentioned, all the daily builds I have downloaded for at least the past 
week have had this problem, and aren't usable.

I would be happy to show a developer what's going on using VNC.

Comment 1

17 years ago
Created attachment 78578 [details]
Screenshot when launching from icon

Here's a screenshot that illustrates what happens when I try to launch the
navigator from an icon.

Comment 2

17 years ago
Created attachment 78580 [details]
Illustrates the missing menu in mail

Comment 3

17 years ago
Created attachment 78581 [details]
When I select 'help|about' from the menu in email

Page display doesn't get any further than this.  All menus are non-responsive.

Comment 4

17 years ago
grey window is bug 135222

uninstall and then install mozilla and it will go away

Comment 5

17 years ago
I'm tempted to mark this INVALID.
Please file /seperate/ bugs for seperate issues.

Comment 6

17 years ago
mid-air :-)

You installed over an older build. You can do that (it's supported) but you
should uninstall/reinstall if something doesn't work. (like this problem or
"Entry point errors)

I mark this as a dupe. Please file a new bug if uninstall (it's possible that
you must delete not deleted files manually) and reinstall doesn't fix your other

*** This bug has been marked as a duplicate of 135222 ***
Last Resolved: 17 years ago
Resolution: --- → DUPLICATE

Comment 7

17 years ago
Thank you. After uninstall & reinstall, everything works like a charm.  

Thanks for not marking INVALID.  I appreciate the considered response & now have
a better idea how to use Bugzilla.

Thanks again.

Comment 8

17 years ago
vrfy dup
Product: Browser → Seamonkey
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