[Netflix] Video cannot be loaded. Nothing is showed.

RESOLVED FIXED

Status

()

Core
Audio/Video: Playback
P1
normal
RESOLVED FIXED
7 months ago
5 months ago

People

(Reporter: bwu, Assigned: cpearce)

Tracking

unspecified
x86
Windows 10
Points:
---

Firefox Tracking Flags

(firefox54 unaffected, firefox55 affected)

Details

(Reporter)

Description

7 months ago
Environment: 
Windows 10, Nightly 55.0a1 (2017-05-23) (32-bit)

STR:
I tried to play [1]. 
But the video is not loaded since I don't see any information on about:media. From web console, it only shows "TypeError: i.subscribe is not a function." 

If I use Edge, it can play [1] well.

[1]https://www.netflix.com/watch/80018294?trkid=14170032&tctx=1%2C0%2C62a138d2-1527-490d-9409-b6795d9fb4a6-275925209
(Reporter)

Comment 1

7 months ago
Chris,
Is there anything I can check to see what is going on?
Flags: needinfo?(cpearce)
Priority: -- → P1
(Assignee)

Comment 2

7 months ago
I can reproduce this in 32bit Firefox, but not 64 bit Firefox... Which is why I didn't see it; my local Nightly was 64bit. Interesting. I will investigate.
Assignee: nobody → cpearce
Flags: needinfo?(cpearce)
(Reporter)

Comment 3

7 months ago
Thanks!
This problem is not seen on 54.
status-firefox54: --- → unaffected
status-firefox55: --- → affected
OS: Unspecified → Windows 10
(Assignee)

Comment 4

7 months ago
This is a regression from bug 1355252; Netflix are passing a MediaKeySystemConfiguration with no audio or video capabilities, so we're now rejecting it. I'll email Netflix to see if they can fix this on their side, as our behaviour matches the spec now.
status-firefox54: unaffected → ---
status-firefox55: affected → ---
OS: Windows 10 → Unspecified
(Assignee)

Comment 5

7 months ago
I've emailed Netflix about this, and requested that when they call navigator.requestMediaKeySystemAccess() they request a MediaKeySystemConfiguration with videoCapabilities.
(Assignee)

Updated

7 months ago
status-firefox54: --- → unaffected
status-firefox55: --- → affected
OS: Unspecified → Windows 10
Hardware: Unspecified → x86
(Assignee)

Comment 6

5 months ago
Netflix fixed their player. We should probably reland bug 1355252 now, I need to check that.
Status: NEW → RESOLVED
Last Resolved: 5 months ago
Resolution: --- → FIXED
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