Closed Bug 1370862 Opened 9 years ago Closed 8 years ago

After automatically trying to update to "Mozilla_Firefox_(64bit)_v53.0.3" Firefox won't restart.

Categories

(Toolkit :: Application Update, defect)

Product:
Toolkit
Component:
Application Update
Version:
53 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: dick.vogelzang, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0 Build ID: 20170518000419 Steps to reproduce: I got a message from an update via GlarySoft Utilities, but I always update via the program. So opened the browser and opened the Help Menu. Firefox starts to update (so it says...) and than a RESTART button appeared. But the browser won's open, although I see in the taskmanager that Firefox is running. A second start does not work either. I closed Firefox via the taskmanager. Actual results: Restarting Firefox is no problem, but apparently it was NOT updated. So I tried the same as above... with the same result. Than I downloaded the update manually and executed this. Update was without problems. When I look in the HELP it says that Firefox is up to date. Expected results: The update should have run without problems (as before) and after the request to restart the program it should run....
Component: Untriaged → Application Update
Product: Firefox → Toolkit
There have been a couple of bugs fixed in Firefox so it exits properly and updates can be applied. Can you still reproduce this?
Flags: needinfo?(dick.vogelzang)
No response to comment #1 for 2 months. Resolving -> incomplete
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(dick.vogelzang)
Resolution: --- → INCOMPLETE
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