Status

()

Firefox
Untriaged
RESOLVED INCOMPLETE
11 months ago
10 months ago

People

(Reporter: Paul Graphonium, Unassigned, NeedInfo)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [MemShrink])

(Reporter)

Description

11 months ago
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:42.0) Gecko/20100101 Firefox/42.0 Cyberfox/42.0.1
Build ID: 20151105140438

Steps to reproduce:

Visit Twitch.tv
Sign in
Use by Video Manager some time


Actual results:

FF increased using of memory to 2 GB


Expected results:

Less memory using
(Reporter)

Updated

11 months ago
Component: General → General
Product: Web Compatibility → Firefox

Updated

10 months ago
Component: General → Untriaged

Updated

10 months ago
Whiteboard: [MemShrink]

Comment 2

10 months ago
Tested on:
Latest release build 54.0 (32 & 64 bytes) Windows 7x64 Build ID: 20170608105825
Nightly 56.0a1 Windows 7x64 Build ID: 20170615030208

I could not reproduce the issue, memory allowance being in the normal parameters when using Twitch Tv - video manager or browsing the site.

Paul, can you please explain the statement "FF increased using of memory to 2 GB"? Are you reffering that the firefox.exe process alone is using 2 GB of memory?
Have you tried to reproduce this issue using a new profile ?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Also could you also upgrade your Mozilla browser to the latest release build and check if the problem persists? Thank you.
Flags: needinfo?(paul-petrovka)
(Reporter)

Comment 3

10 months ago
I have tested with clear profile (just for tests). I just work with Twitch service, sometime managed my video, watched them, made highlights. For 42, alone process, for 55 total firefox.exe. 3-4 tabs.
Flags: needinfo?(paul-petrovka)
(Reporter)

Comment 4

10 months ago
I published a strings from web console specially that you can detect a reason of issue better. Because then I saw a problems with UI, not worked buttons "Delete". So, I sent additional report to Twitch support.
Can you provide a memory report from about:memory?
Flags: needinfo?(paul-petrovka)

Comment 6

10 months ago
Marking as incomplete due to the lack of response from the reporter.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 months ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.