1374179 - Kernel panic on Firefox nightly when I restart the browser to update

Status: RESOLVED WORKSFORME

(Toolkit :: Application Update, defect)

Description

[adakadavuley]

Attachment: Kernel Panic Report

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:56.0) Gecko/20100101 Firefox/56.0
Build ID: 20170617030206

Steps to reproduce:

I saw the 'Restart to update nightly' prompt and tried to restart the browser to get the updated nightly version.


Actual results:

My screen blacked out and I got the OSX kernel panic screen. The macbook then restarted itself. This happens every time I try to update the browser. I am running this on a Macbook Air (2013). I am on El Capitan. I am attaching OSX's crash report.


Expected results:

The browser should have restarted with the updated version.

Comment 1

[Tooru Fujisawa [:arai]]

most likely caused by some kernel extension you installed, and not directly related to Firefox itself.
try uninstalling third party kernel extensions, especially com.radiosilenceapp.nke.filter that appears in backtrace.

Comment 2

[adakadavuley]

Yes, that seems to be the problem. Removing that kernel extension worked. Thanks, will mark this as resolved.