Closed Bug 1376409 Opened 7 years ago Closed 7 years ago

Cannot open Browser Options

Categories

(Firefox :: Settings UI, defect)

Product:
Firefox
Component:
Settings UI
Version:
55 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: frank, Unassigned)

Details

(Keywords: regression, regressionwindow-wanted) 

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170622104007

Steps to reproduce:

Got to the Firefox to item Options, clicking Options.




Actual results:

Nothing.


Expected results:

Option dialog/tab should open. 

I just changed some options with 55b3, then upgraded and now I do not get to the options again.
Problem disappears in safe mode, that means ff55b4 significantly breaks more compatibility than ff55b3.
Not a security bug.

If you open the browser console (ctrl-shift-j) do any errors appear there when opening the options?

If you create a separate clean browser profile ( https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles ) are you still able to reproduce this issue?
Group: firefox-core-security
Component: Untriaged → Preferences
Flags: needinfo?(frank)
Keywords: regression, regressionwindow-wanted
(In reply to :Gijs from comment #2)
> If you create a separate clean browser profile (
> https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-
> profiles ) are you still able to reproduce this issue?

Never mind this question, it sounds like it works in safe mode so it's probably an issue with your add-ons. Can you provide a list of the add-ons you have installed?
A dozen plugin deactivations later, it looks like IE Tab 4.0.20130422.1-signed.1-signed is the offending plugin. But I am still in an iterative process to reactivate the other ones again.
Flags: needinfo?(frank)
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
You need to log in before you can comment on or make changes to this bug.