Status

()

Firefox
Untriaged
RESOLVED INCOMPLETE
a year ago
11 months ago

People

(Reporter: Tom, Unassigned)

Tracking

54 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

a year ago
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0
Build ID: 20170608105825

Steps to reproduce:

AT&T's site:
messages.att.net will not load. (It DOES not IE)


Actual results:

Following error message:
We hit a snag. Please try again


Expected results:

Login page should appear

Updated

a year ago
Duplicate of this bug: 1376433
loads fine here. recent nightly build
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0
Build ID: 20170628075643

Hi and thanks for the report!

I tried to reproduce the issue you described in comment 0 but without success.
The login page for AT&T Messages website is correctly displayed and no errors are shown, on latest Nightly 56.0a1 (Build ID: 20170629030206) and release 54.0.1 (Build ID: 20170628075643) on Windows 10 x64.

Can you please retest this using latest Nightly build (https://nightly.mozilla.org/) and report back the results? When doing this, please use a new clean Firefox profile, maybe even safe mode, to eliminate custom settings as a possible cause (https://goo.gl/AR5o9d). 

Thanks!
Flags: needinfo?(tsberry)

Comment 4

11 months ago
Marking this as Resolved - Incomplete due to the lack of response from the reporter.
If anyone can still reproduce it on latest versions, feel free to reopen the issue and provide more information.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 months ago
Flags: needinfo?(tsberry)
Resolution: --- → INCOMPLETE
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