Wrong screen share of MS Office applications
Categories
(Core :: WebRTC: Audio/Video, defect, P2)
Tracking
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People
(Reporter: kontsedalbohdan, Unassigned)
Details
(Whiteboard: [need info reporter 2017-07-25])
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0 Build ID: 20170608105825 Steps to reproduce: 1) Open MS Word file 2) In browser go to https://www.webrtc-experiment.com/Pluginfree-Screen-Sharing 3) Start sharing of MS Word window 4) Type something in MS Word Actual results: Nothing changes in screen sharing video stream Expected results: Actual window state must be shown
Updated•7 years ago
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Comment 1•7 years ago
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Which OS do you experience this problem on? Does this problem exist across multiple OS's and/or different version of you OS?
(In reply to (PTO till 8/14) Nils Ohlmeier [:drno] from comment #1) > Which OS do you experience this problem on? Win10 > Does this problem exist across multiple OS's and/or different version of you > OS? Can be reproduced by other users with Windiwos 1o. Don't know about Win7, need to check it
Updated•7 years ago
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Comment 3•7 years ago
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Mass change P1->P2 to align with new Mozilla triage process
Comment 4•6 years ago
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We seeing the same issue, any timeline for this issue? Sharing MS Office Applications (Just an Application) does not always work as expected. When sharing some applications such as PowerPoint, Excel and Word, the window will initially show the shared application, but will not update when a new slide is accessed or scrolling to a new part of the page, or entering data into excel. This has been witnessed on multiple Windows computers, but only in Firefox, not Chrome. Tested on Windows 8.1, Office 2013 Window 10, Office 2016
Hello
I also have the same issue. When I share office applications like MS Word 2013, MS Excell 2013, MS Outlook 2013, shared content doesn't refresh when you scroll or when you enter some data. Only movements of cursor are visible.
Comment 6•5 years ago
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I face the same issue on Firefox v.67. This issue was opened long time ago. Is there any plan to fix it?
We have experienced this issue on v67.0.4 (64-bit), Win 10 Pro (v1903), Office 2016/O365. Sharing an Office app the image is frozen and will only refresh when the user resizes the application window. Also, for a multi-screen PC it has no bearing on which screen the Office app is located when shared.
Only affects Office apps, other apps are unaffected.
Our product has a very large user base which is affected by the bug. I'm also sure that there are many other products who see the same issue who would also have large user bases. In the context of business video communications, I expect that the majority of shared apps would be Office Apps, so I sincerely hope for a swift fix on this issue.
Comment 8•5 years ago
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Nils, there's a lot of additional comments here now with versions of OS/Office/Firefox. Can someone take a look?
Comment 9•5 years ago
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This should be fixed by Bug 1559011 for Windows 8.1 and later. Unfortunately, we're not going to have a fix for Windows 7.
Description
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