1377862 - Firefox Sync can't properly display device name with none-ASCII characters

Status: RESOLVED DUPLICATE of bug 1348298

(Cloud Services :: Server: Firefox Accounts, defect)

Description

[leichixian]

Attachment: bad result.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.15063

Steps to reproduce:

1. Name a device with none ASCII characters in firefox setting. Here I use Chinese "用户Michael位于Michael-PC上的Firefox".
2. Add this device to Firefox sync.
3. Open "device manager" in Firefox sync, the bug happens.


Actual results:

All the none ASCII characters displays in ??


Expected results:

All the none ASCII characters should be displayed properly.

Comment 1

[leichixian]

Besides, Firefox distributed by Beijing Mozilla Online Ltd., which use Chinese version of sync server is not affected. More details can be seen in this post:http://tieba.baidu.com/p/5201723978 (Chinese to your locale language Translation of this page needed). So maybe it's a server side bug.

Comment 2

[Mark Hammond [:markh] [:mhammond]]

The FxA server can't display non-BMP characters - I can't find a bug and I also can't find the FxA content-server issue that I'm sure exists for this. Shane, can you help me out?

Comment 3

[Ryan Kelly [:rfkelly]]

Thanks for the report!  It's definitely a server-side bug, see additional details in https://bugzilla.mozilla.org/show_bug.cgi?id=1348298

We know how to fix it, but it involves doing a rather large and scary migration of the server-side database to fix up the unicode handling, so unfortunately it's slow going :-(