Lastpass Extension becomes disable every few days




a year ago
9 months ago


(Reporter: jvarian, Unassigned)


54 Branch

Firefox Tracking Flags

(Not tracked)




a year ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:54.0) Gecko/20100101 Firefox/54.0
Build ID: 20170628075643

Steps to reproduce:

Install Lastpass Extension 4.1.53 from the addons site
Installs and runs
Use it for 2 to 5 days

Actual results:

Lastpass Extension is disabled, Firefox claims it's unverified

Expected results:

Keep working
Component: Untriaged → Extension Compatibility
The add-on is unpacked, so there's a possibility that something is being written in the installation directory, causing the signature to fail. It could be the add-on doing this, which would be a bug in the add-on, or some external process (like an antivirus) interfering.

Comment 2

a year ago
This is running under Mac OS 10.12.5 with no antivirus. I've filed several reports with LastPass to no avail, I just reopened a previous case with them including a link to this bug and your comment.
Have you opened the LastPass installation folder in your file viewer, by any chance? OS X can create hidden files and folders in directories if you do this, which could break the signature check.

Comment 4

a year ago
Haven't previously, I had to look up online to see where it is. How often does Frirefox check the signature?
Every startup, I think.

Comment 6

a year ago
I am experiencing the same issue as OP. I also use an extension called FireFTP. It also appears to be an unpacked addon, but I've never had a problem with it getting disabled, even if I browse the installation folder.
This shouldn't happen with Firefox 57 and above, where unpacked extensions aren't supported (in normal install circumstances).
Last Resolved: 9 months ago
Resolution: --- → WORKSFORME
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