Closed Bug 1380756 Opened 7 years ago Closed 7 years ago

TB 56.0a1 will not close, has to be killed; upgrading is flaky. shutdown hang

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86_64
Windows 10
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1379518

People

(Reporter: cud, Unassigned)

Details

(Keywords: hang)

Attachments

(1 file)

Detailed crash report
112.76 KB, text/plain
Details 
Select File | Close, program UI disappears from desktop, but shows as still loaded in Task Manager. Sometimes an error DB about this is posted.  Upgrading the Nightly does so, but it's not re-launched. Process has to be forcibly killed.  One has to forcibly re-start. While running, everything seems to function properly. Probably related to 1319047.
Wayne, you usually give hints to people with similar problems.
Flags: needinfo?(vseerror)
Attached file Detailed crash report — 

    
    

    
  
Unlikely this is related to bug 1319047.
How long are you running nightly builds?
And on what date does the nightly build first hang on shutdown?
Flags: needinfo?(vseerror) → needinfo?(cud)
Keywords: hang
Summary: TB 56.0a1 will not close, has to be killed; upgrading is flaky. → TB 56.0a1 will not close, has to be killed; upgrading is flaky.  shutdown hang

    
    

    
  
I've been running x64 nightly for a long time.  The first instance of this happening was the July 11. I just opened TB, then clicked File | Exit, TM shows it was still loaded, so killed it. I tried it again, same behavior. TB will not shut down cleanly. Give me a procedure to troubleshoot this for your info. See attachment 8886420 [details] for details from earlier.
Flags: needinfo?(cud)

    
    

    
  
Looking at the report (attachment 8886420 [details]), this seems to be related to telemetry. There are a few recent changes to telemetry. Georg, could you take a look at this, please.
Flags: needinfo?(gfritzsche)

    
    

    
  
This looks like bug 1379518.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Flags: needinfo?(gfritzsche)
Resolution: --- → DUPLICATE

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