Closed Bug 1381234 Opened 7 years ago Closed 7 years ago

Email messages with no HTML tag in the HTML part are forwarded without origin body Text when Simple HTML is viewed

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
52 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 394322

People

(Reporter: nk0885, Unassigned)

Details

Attachments

(5 files)

FWD.pdf
47.54 KB, application/pdf
Details
Mail with "multipart-related" showing the Bug
1.44 KB, text/plain
Details
Mail with "multipart-related" and <html>-tag NOT showing the Bug
1.46 KB, text/plain
Details
Re: semaine du 17_07.eml
241.24 KB, text/plain
Details
Re: A l'attention de Monsieur Neff Copie Mme Faessel.eml
107.68 KB, text/plain
Details
Attached file FWD.pdf — 
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170614102148

Steps to reproduce:

After Upgrate to Thunderbird 52.2.1 on 1.mga5 X86_64 some fwd emails are empty


Actual results:

fwd emails from some sender addresses are empty. Only the label from the original mail appears. Body of the original mail is lost

For other sender all  is OK

See attached file with two sender not possible to fwd and one FWD OK


Expected results:

all Fwd mails should contain the body of the original text as usually.

 Notice : i do not speak about attached files
Please attach at least one e-mail that can't be forwarded correctly. Drag the e-mail to the desktop or some other folder or save as .eml file and then attach the file here.

We need to experiment with the data and in the PDF you submitted it's all truncated since you put ETC ETC.
(In reply to nk0885@yahoo.fr from comment #0)
> fwd emails from some sender

I see this by "X-Mailer: Microsoft Outlook 14.0"

>  addresses are empty.

I didn't notice this.

>  Only the label from the
> original mail appears. Body of the original mail is lost

For me the error occurs only if:
Menu: View -> Message Body As -> Simple HTML

is active. With "Original HTML" and "Plain Text" everything works OK.

Can you confirm this?
Flags: needinfo?(nk0885)
STR:
Menu: View -> Message Body As -> Simple HTML
[STRG]+L
This mail works fine.
The only difference is the <HTML> tag in the HTML part.
So here we have more examples of those messages with incorrect MIME structure:

related
  alternative
    plain
    html
  image

where it should be

alternative
  plain
  related
    html
    image

We usually handle those messages, but as Alfred pointed out, the html part is missing the <html> tag in the HTML part in example 2. Decoding the little HTML body supplied in example 1, I see:
<html xmlns:v="urn:schemas-microsoft-com:vml" ...

I think it would be best to have both example in full to test them.
Ok, in fact, it's not new

See: Bug 394322, Bug 496723 and Bug 313401 
Attachment 517800 [details] shows the bug.
So to where would you like to dupe? If I see it correctly,
<html xmlns:v="urn:schemas-microsoft-com:vml" ... (example 1) is the case of bug 313401 and example 2 is the case of bug 394322.
This is the first asked .eml
Second is coming
Flags: needinfo?(nk0885)
This is the second one.
Do you need an .eml from a a Mail with Fwd OK ?
(In reply to nk0885@yahoo.fr from comment #9)
> Do you need an .eml from a a Mail with Fwd OK ?
No, thanks.

Both messages forward fine as long as the full HTML is viewed and not the simple HTML.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
Summary: Some Email are FWD without origin body Text → Some email messages are forwarded without origin body Text when Simple HTML is viewed.
Notice that now with Mageia 6 and Thunderbird 52.2.1 it is the same problem.
I also found out that there is another problem with HTML :
My settings are "with HTML"
Example : in some mails if I write some words in red, the other in black, when i read the mail sent, all characters are in black
Today another Email impossible to fwd 
Can provide it if necessary
What i found out today :
There are two HTML mode in the display settings for the body of the mail : Html Simple or HTML Original ??
Mine is HTML Simple
The same above Email if i Change the setting /display/body/ in HTML Original before resending it  than it is ok FOR FWD !!
Yes, that's what this bug is about:
Message viewed as original HTML: Forward OK; message viewed as simple HTML: Forward doesn't work.
The bug is closed since it's a duplicate of bug 394322.
Personal comment :
If i here had to exercise one of my jobs witch is External Quality  Auditor (also done for Data Computing companies.....), I would not be OK for closing this BUG because the questions are :
-What is the need and the purpose of two  HTML settings ?
-Which of both is initialized once the first installation of Thunderbird and why ?
But I'm not! what is certainly is a chance !
Sorry, I don't know the purpose of "simple HTML". I never use it and it is not the default.

Thunderbird is run mostly by unpaid volunteers as an open source project and we don't have quality auditing.

Also, the bug is closed as a *duplicate* of bug 394322 which reports exactly the same thing. We don't need two bugs on file for the same issue.
Attachment #8886888 - Attachment mime type: message/rfc822 → text/plain
Attachment #8886889 - Attachment mime type: message/rfc822 → text/plain
There are various test cases here.

In some of the messages attached here, there is no <html> tag in the html part of the message. In the last message, "Re: A l'attention de Monsieur Neff Copie Mme Faessel.eml" the <html> tag has an attribute, so that's bug 394322.

Let me see whether I can fix the missing <html> tag issue in bug 394322 as well.
Summary: Some email messages are forwarded without origin body Text when Simple HTML is viewed. → Email messages with no HTML tag in the HTML part are forwarded without origin body Text when Simple HTML is viewed
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