E10s is disabled on Beta 55.0b10 with a clean profile on Win7 x32. I restarted the browser and it was still disabled. browsertabs.autostart.2 is not in about:config. about:support info: https://pastebin.com/bc249YsR
Does this happen every time with a new profile? Or was it just one profile where this was happening? What's the value for the prefs: e10s.rollout.cohort e10s.rollout.cohortSample And did you paste the right about:support info? It looks like it was taken on a Linux machine, instead of Win7 as reported here.
Sorry about that. Please ignore the about:support above. Here is the win 7 info: https://pastebin.com/wbpa9LEu e10s.rollout.cohort e10s.rollout.cohortSample are not in about:config for me. This does happen every time with a new profile. Here is my browser console info right after startup: https://pastebin.com/E4NeUSw4
This seems like a (system addons)-wide problem. As the browser console and about:support says, it looks like all the system add-ons are missing from this system. Can you confirm that Pocket is also missing?
Flags: needinfo?(felipc) → needinfo?(jwilliams)
You are right. I do not have any system addons.
[Tracking Requested - why for this release]:
tracking-firefox55: --- → ?
Component: General → Add-ons Manager
Product: Firefox → Toolkit
Summary: E10s is disabled on Beta 55.0b10 Win7 x32 with a new profile → System addons are missing on Win7 x32 Beta 55 - "Failed to add directory install location app-system-defaults"
Justin: is there anything special about this machine? Can you test on a different Win7 x32 system to see if the same happens? What's the path that you're using to install Beta 55?
I am installing Beta 55 from https://www.mozilla.org/en-US/firefox/channel/desktop/ I also checked with http://archive.mozilla.org/pub/firefox/releases/55.0b10/ and the issue still persists. A coworker has tried and can not reproduce this issue but I can reproduce every time. There is nothing special with the system either. My coworker and I actually have the same VM.
Could you please attach the extensions.json file from your profile folder to this bug? Also useful would be to flip the pref `extensions.logging.enabled` and then restart, and attach the logs from the Browser Console.
Flags: needinfo?(rhelmer) → needinfo?(jwilliams)
Also, can you check with Beta 9 on the same system?
Created attachment 8888057 [details] extensions.json Beta 10 extensions.logging.enabled = true https://pastebin.com/yia9WRWe Beta 9 extensions.logging.enabled = true https://pastebin.com/5Xj1JpzU I can reproduce this issue on Beta 9 too. Attached is the extensions.json
(In reply to Justin [:JW_SoftvisionQA] from comment #10) > Created attachment 8888057 [details] > extensions.json > > Beta 10 extensions.logging.enabled = true https://pastebin.com/yia9WRWe > Beta 9 extensions.logging.enabled = true https://pastebin.com/5Xj1JpzU > > I can reproduce this issue on Beta 9 too. > > Attached is the extensions.json Thanks. Something is odd about your install directory: addons.xpi WARN Failed to add directory install location app-system-defaults: Error: Location must be a directory. (resource://gre/modules/addons/XPIProvider.jsm:5838:13) JS Stack trace: DirectoryInstallLocation@XPIProvider.jsm:5838:13 < addDirectoryInstallLocation@XPIProvider.jsm:2096:34 < startup@XPIProvider.jsm:2175:7 < callProvider@AddonManager.jsm:271:12 < _startProvider@AddonManager.jsm:741:5 < startup@AddonManager.jsm:908:9 < startup@AddonManager.jsm:3122:5 < observe@addonManager.js:65:9 According to these logs, the app dir is: "C:\Program Files\Mozilla Firefox Release" Which seems strange, did you move the application directory after installing? Is there a "browser\features" directory in the above? In any case, I'd suggest re-installing and using the Mozilla installer/updater to place files... also make sure not to reuse the same profile across different Firefox versions (especially if they have different app directory paths).
I did not move the application directory after installing. I just uninstalled all instances of firefox and downloaded Beta 10 again. This issue is no longer reproducible. Should we close it as invalid?
Flags: needinfo?(jwilliams) → needinfo?(rhelmer)
(In reply to Justin [:JW_SoftvisionQA] from comment #12) > I did not move the application directory after installing. I just > uninstalled all instances of firefox and downloaded Beta 10 again. This > issue is no longer reproducible. Should we close it as invalid? I think so unless we can reproduce.. I don't know how you could have ended up with "C:\Program Files\Mozilla Firefox Release" from our installer or updater :) If the install directory was somehow moved, then I think the system add-on disappearance is likely bug 1371273.
I am not sure either. I can confidently say I never altered the files though.
Status: NEW → RESOLVED
Last Resolved: a year ago
Resolution: --- → INVALID
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