Build: 2002-04-17-17-1.0.0(WIN) 1. Verify that mail account is set to digitally sign messages from Mail & Newsgroups Account Settings 2. Setup an AOL account in Netscape Mail if one is not already set up 3. Launch Netscape Mail 4. Open mail account and compose message 5. Click on From drop-down at top and choose AOL account 6. Click Send RESULT: Crash. EXPECTED RESULT: Prompt appears to enter password for AOL account. NOTE: The crash does not occur if mail account is not enabled to be digitally signing messages.
TalkBack Incident ID = 5359876 Stack Signature nss3.dll + 0x33b0e (0x033d3b0e) e4d6f08d
As I know that there are limitation for AOL Server, but shouldn't get this crash if AOL is not supporting digitally sign messages.....should this bug be nominated nsbeta1?
Thanks, Karen. Yes, this should be nominated. I have not investigated the other platforms, but I'll pass it off to Charles from here for further testing. This needs to be fixed because Mail supports changing the From from the mail compose window. Users are encouraged to consolidate all their mail accounts to the Mail application which increases the probability of this crash being encountered. It seems reasonable that digital signing and multiple mail servers would be used in an enterprise enviroment. I do not know if the problem is specific to an AOL server, but I suspect it is not because the crash occurs so quickly seemingly well before contact is even made to the mail server.
Adding dependency to group related bugs.
Note that from an embedding perspective, AOL users rarely have other accounts. This is a bug affecting netscape.com users who also have aol.com account. This is an important constituency. There's also a workaround. If you first open your AOL Inbox folder, you'll be able to send email from your AOL account without siging it.
I got many crashes sending signed mail... and no AOL account involved in it. Talkback Incident ID = TB5510938K TB5467014W TB5466727M TB5375577K
Other Crashes (not much of a stack trace) 5537191 5538170 5537341 nss3.dll + 0x33b0e (0x04d53b0e)
We'll address this after beta.
charles - can you make sure this gets into the release notes? If the user is using a certificate and has multiple accounts including AOL, we should recommend that s/he not have the default to use signed mail.
I hope this is the same crash as bug 139329. Please retest once that other bug gets fixed. Adding dependency. Also I think this bug is not dependent on bug 106988. Fixing this crash does not require us to change the encryption setting for the current compose window.
Now that bug 139329 has been fixed on both trunk and branch, do you still see this crash?
I no longer see the crash. Jimmy, do you still get this crash?
Build: 2002-05-12-20-XXXPR1 I no longer crash. I receive a dialog titled "Send Error Message". It says, "Sending of message failed. You specified that this message should be digitally signed, but the application either failed to find the signing certificate specified in your Mail & Newsgroup Account Settings, or the certificate has expired."
Jimmy, that is now the expected behaviour, thanks for testing. I'm removing keywords, as duplicate bug 139329 is fixed on both trunk and branch. The reason, why you see that new message after switching the mail account, is bug 106988. *** This bug has been marked as a duplicate of 139329 ***
Verified - crashes are gone. Other defects are open related to the switching of account settings. For now, multiple accounts almost work without problems when configured for s/mime. The outstanding item relates to switching between accounts not configured for s/mime and those that are.