Menu items paint incorrectly or are invisible

NEW
Unassigned

Status

()

Core
Graphics
P3
major
11 months ago
9 months ago

People

(Reporter: kael, Unassigned)

Tracking

55 Branch
Points:
---

Firefox Tracking Flags

(firefox57 fix-optional)

Details

(Whiteboard: [gfx-noted])

Attachments

(1 attachment)

(Reporter)

Description

11 months ago
Created attachment 8889071 [details]
menu painting.png

Seems similar to bug 1382680 but not the same.
This has been broken for a few weeks - context menus and alt-menus often paint items with the wrong color or don't paint them at all. This makes them near-impossible to use.
Hi :kael

Could you please attach about:support page?

And have you changed the layer acceleration options in about:config?
Flags: needinfo?(kg)
Priority: -- → P3
(Reporter)

Comment 2

11 months ago
Application Basics
------------------

Name: Firefox
Version: 55.0b11
Build ID: 20170720101431
Update Channel: aurora
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0
OS: Windows_NT 10.0
Multiprocess Windows: 1/1 (Enabled by user)
Web Content Processes: 4/4
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Firefox Developer Edition Features
----------------------------------

Name: Application Update Service Helper
Version: 2.0
ID: aushelper@mozilla.org

Name: Click-to-Play staged rollout
Version: 1.2
ID: clicktoplay-rollout@mozilla.org

Name: Firefox Screenshots
Version: 10.5.0
ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry
Version: 0.9.1
ID: followonsearch@mozilla.com

Name: Multi-process staged rollout
Version: 1.80
ID: e10srollout@mozilla.org

Name: Pocket
Version: 1.0.5
ID: firefox@getpocket.com

Name: Shield Recipe Client
Version: 55
ID: shield-recipe-client@mozilla.org

Name: Web Compat
Version: 1.1
ID: webcompat@mozilla.org

Name: WebCompat Reporter
Version: 1.0.0
ID: webcompat-reporter@mozilla.org

Extensions
----------

Name: Anti-Aliasing Tuner
Version: 15.11.01.01
Enabled: true
ID: aatuner@hotmint.com

Name: Cookies Manager+
Version: 1.14.3
Enabled: true
ID: {bb6bc1bb-f824-4702-90cd-35e2fb24f25d}

Name: Rikaichan
Version: 3.02b1
Enabled: true
ID: {0AA9101C-D3C1-4129-A9B7-D778C6A17F82}

Name: Rikaichan Japanese-English Dictionary File
Version: 2.01.170301
Enabled: true
ID: rikaichan-jpen@polarcloud.com

Name: U2F Support Add-on
Version: 1.0.1
Enabled: true
ID: u2f4moz@prefiks.org

Name: uBlock Origin
Version: 1.13.8
Enabled: true
ID: uBlock0@raymondhill.net

Name: geckoprofiler
Version: 1.16.25
Enabled: false
ID: jid0-edalmuivkozlouyij0lpdx548bc@jetpack

Name: User Agent Switcher
Version: 0.7.3.1-signed.1-signed
Enabled: false
ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1}

Graphics
--------

Features
Compositing: Direct3D 11
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000006874) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1080 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)
WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000006874) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1080 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)
WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (10.0.15063.483)
GPU #1
Active: Yes
Description: NVIDIA GeForce GTX 1080
Vendor ID: 0x10de
Device ID: 0x1b80
Driver Version: 22.21.13.8494
Driver Date: 7-18-2017
Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvldumd.dll
Subsys ID: 61833842
RAM: 8192

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: Direct2D 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: Direct2D 1.1
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): cairo
GPUProcessPid: 11804
GPUProcess: Terminate GPU Process
Decision Log
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: Build doesn't include WebRender




Important Modified Preferences
------------------------------

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Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.15
Version in use: 4.15

NSS
Expected minimum version: 3.31
Version in use: 3.31

NSSSMIME
Expected minimum version: 3.31
Version in use: 3.31

NSSSSL
Expected minimum version: 3.31
Version in use: 3.31

NSSUTIL
Expected minimum version: 3.31
Version in use: 3.31

Experimental Features
---------------------

Sandbox
-------

Content Process Sandbox Level: 1
Effective Content Process Sandbox Level: 1
Flags: needinfo?(kg)
I cannot reproduce it on Windows 10.

Hi Peter, any thought about this one?

Although it looks different than bug 1382680, it's possible that they are related.
Flags: needinfo?(howareyou322)
(Reporter)

Comment 4

11 months ago
fyi, it's intermittent - not 100% of the time. Once it starts happening it keeps happening for a while. I suspect it's happening once FF (and my PC) have been on for a while, like maybe a day? I've been powering the machine off at night lately and haven't seen it in a couple days.

Comment 5

10 months ago
I just found out the cause of bug 1382680 but I'm sure that it won't happen after windows 8. So it's likely caused by other reason.

Reporter, did you see this problem recently?
Flags: needinfo?(howareyou322)
status-firefox57: --- → fix-optional
Whiteboard: [gfx-noted]
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