Open Bug 1385458 Opened 7 years ago Updated 2 years ago

[sync-send tab] Frozen spinner is shown when there are no devices to send tab to (iOS)

Categories

(Firefox for iOS :: Sync, defect, P3)

defect

Tracking

()

Tracking Status
fxios 11.0 ---

People

(Reporter: Abe_LV, Unassigned)

Details

(Whiteboard: [MobileCore][VisualPolish][SendTab])

Attachments

(1 file)

steps to reproduce:
1. Login to your sync in iOS device
2. open any http or https page and press "send tab"

Actual Result
Frozen spinner is shown when there are no devices to send tab to (iOS)

Expected result:
Sync should not spin indefinitely if it does not get a device.
Flags: needinfo?(eoger)
Flags: needinfo?(eoger) → needinfo?(sarentz)
Product: Firefox → Firefox for iOS
Version: 56 Branch → unspecified
Flags: needinfo?(sarentz) → needinfo?(jdarcangelo)
Hi,
I can't reproduce this issue using iOS 10.3.3 on an iphone 6 and ipad pro 12.9". Tested on Firefox Beta 9.0 (5725).
Abe, what combination of device and OS did you have?
Flags: needinfo?(amasresha)
Attached image spinner.PNG
(In reply to Alexandru Simonca, QA (:asimonca) from comment #1)
> Hi,
> I can't reproduce this issue using iOS 10.3.3 on an iphone 6 and ipad pro
> 12.9". Tested on Firefox Beta 9.0 (5725).
> Abe, what combination of device and OS did you have?
Only one device is required. Login to single iOS device and try to send the link from it. 
Then it spins indefinitely. A screenshot is attached.
Flags: needinfo?(amasresha)
It is iOS 10.3.3 on iPhone SE
> Tested on Firefox Beta 9.0 (5725).
If you mean Firefox beta (9.0)for iOS, could you send us the link to download and retest this again?
Flags: needinfo?(alexandru.simonca)
Yes, I meant beta 9.0 for ios. I tested with one device at a time and tried to send a page. The issue did not reproduce. If there are available devices they are displayed, if there aren't there is a message displayed saying "You don't have any other devices connected to this Firefox Account available to sync." 

I've tested this with:
- iPhone SE (iOS 9.3) 
- iPhone 6 (iOS 10.3.2)
- iPhone 7 (iOS 10.3.3 
- iPad Pro 12.9" (iOS 10.3.3) 
- a desktop simulator of iPhone SE with iOS 10.3. 

You should have an invite for downloading the Beta build for iOS on your e-mail. Please let me know how it goes.
Flags: needinfo?(alexandru.simonca)
I coundn't reproduce this issue with Fx version 9.0 (5725) on iphone 6s and iPad Air 2 (iOS 10.3.3).

I also tested on Fx version 8.2 (5213) on iPad Air 2 but was unable to replicate this issue.
I've managed to reproduce this issue but it only happens when the FxA account is NOT verified from the e-mail, so the steps would be:

1. Create an account but don't confirm it
2. Login from an iOS device with the account
3. Press the share button and then "send tab"
Flags: needinfo?(jdarcangelo)
Whiteboard: [MobileCore][VisualPolish]
Whiteboard: [MobileCore][VisualPolish] → [MobileCore][VisualPolish][SendTab]
Whiteboard: [MobileCore][VisualPolish][SendTab] → [MobileCore][VisualPolish][SendTab][FxA]
This would likely require new strings which is too late for v10. Pushing off to v11.
Priority: -- → P2
Priority: P2 → P3
Whiteboard: [MobileCore][VisualPolish][SendTab][FxA] → [MobileCore][VisualPolish][SendTab]
Severity: normal → S3
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