replace admin2a.private.tpe1.mozilla.com

RESOLVED FIXED

Status

Infrastructure & Operations
DCOps
RESOLVED FIXED
7 months ago
7 months ago

People

(Reporter: van, Assigned: nli)

Tracking

Details

(Reporter)

Description

7 months ago
the current admin2a.private.tpe1 has unknown issues. i am shipping a replacement server. please unrack the old server and slide the new server in its slot. please also ship the old server back in the same box, ill open a case with HP to dive deeper into this node.

old:
https://inventory.mozilla.org/en-US/systems/show/15340/

new:
https://inventory.mozilla.org/en-US/systems/show/15487/
(Reporter)

Comment 1

7 months ago
going out via WPR0057360.
Assignee: server-ops-dcops → nli
(Assignee)

Comment 2

7 months ago
working on clearance.
(Assignee)

Comment 3

7 months ago
Replacement received.

Please advise when can I proceed the swap?

Thank you very much.
Flags: needinfo?(vle)
(Reporter)

Comment 4

7 months ago
:nli, you can swap it anytime, :vinh has already halted/downtimed the bad host.

can you confirm these 2 IPs are reachable?

10.247.75.11 > network
10.247.75.51 > iLO

thanks!
Flags: needinfo?(vle)
(Assignee)

Comment 5

7 months ago
(In reply to Van Le [:van] from comment #4)
> :nli, you can swap it anytime, :vinh has already halted/downtimed the bad
> host.
> 
> can you confirm these 2 IPs are reachable?
> 
> 10.247.75.11 > network
> 10.247.75.51 > iLO
> 
> thanks!

Host swapped. 
.11 is reachable, but not .51
Linears-MacBook-Pro-3:self-learn linear$ ping 10.247.75.11
PING 10.247.75.11 (10.247.75.11): 56 data bytes
64 bytes from 10.247.75.11: icmp_seq=0 ttl=61 time=3.275 ms

Linears-MacBook-Pro-3:self-learn linear$ ping 10.247.75.51
PING 10.247.75.51 (10.247.75.51): 56 data bytes
Request timeout for icmp_seq 0


Checked the cable, it's well connected. 
Please advise the troubleshooting step.

Will ship the broken host back to MTV office for Van Le.

Thank you very much.
(Assignee)

Comment 6

7 months ago
ticket number: WPR0057638
(Reporter)

Comment 7

7 months ago
can you go into BIOS and confirm/change to these configs?

F9 during boot up > System Configuration > iLO4 Configuration Utility > Network Options

Network Interface Adapter = Shared Network Port - LOM
VLAN Enable = Off
DHCP Enable  = Off

IP 10.247.75.51
netmask 255.255.255.0
gw 10.247.75.1
(Assignee)

Comment 8

7 months ago
done. 

Linears-MacBook-Pro-3:~ linear$ ping -t 4 10.247.75.11 && ping -t 4 10.247.75.51
PING 10.247.75.11 (10.247.75.11): 56 data bytes
64 bytes from 10.247.75.11: icmp_seq=0 ttl=61 time=2.756 ms
64 bytes from 10.247.75.11: icmp_seq=1 ttl=61 time=2.547 ms
64 bytes from 10.247.75.11: icmp_seq=2 ttl=61 time=2.346 ms
64 bytes from 10.247.75.11: icmp_seq=3 ttl=61 time=3.263 ms

--- 10.247.75.11 ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 2.346/2.728/3.263/0.341 ms
PING 10.247.75.51 (10.247.75.51): 56 data bytes
64 bytes from 10.247.75.51: icmp_seq=0 ttl=252 time=1.978 ms
64 bytes from 10.247.75.51: icmp_seq=1 ttl=252 time=44.627 ms
64 bytes from 10.247.75.51: icmp_seq=2 ttl=252 time=3.040 ms
64 bytes from 10.247.75.51: icmp_seq=3 ttl=252 time=1.933 ms

--- 10.247.75.51 ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 1.933/12.895/44.627/18.326 ms
16:51 <@nagios-scl3:#sysadmins> Thu 15:51:25 UTC 
  admin2a.private.tpe1.mozilla.com (10.247.75.11) is DOWNTIMEEND (UP) :PING OK 
  - Packet loss = 0%, RTA = 137.15 ms
16:52 <@nagios-scl3:#sysadmins> Thu 15:52:48 UTC [5573] [Unknown] 
  admin2a.private.tpe1.mozilla.com:LDAP is CRITICAL: Could not bind to the LDAP 
  server (http://m.mozilla.org/LDAP)

Updated

7 months ago
Blocks: 1385522
(Reporter)

Comment 10

7 months ago
thanks again :nli! 

closing out bug.
Status: NEW → RESOLVED
Last Resolved: 7 months ago
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.