1386403 - Thunderbird 52.2.1 repeatedly posts popup notifications of new mail

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[Alan_L]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/601.7.8 (KHTML, like Gecko) Version/9.1.3 Safari/537.86.7

Steps to reproduce:

IMAP mail, new messages are listed, notifications appear for existing unread mail  every time the client polls for new mail.


Actual results:

Pop up notifications appear


Expected results:

Pop up notifications only appear once for each new unread mail item.

Comment 1

[Jorg K (CEST = GMT+2)]

I think that's not the expected behaviour. Pop-up notifications show a summary of unread messages and it is well possible that a previously notified unread message will be shown again.

Right, Aceman?

Comment 2

[Alan_L]

To add more clarity. It is not only new mail that triggers repeated notifications, new mail notifications repeat every few minutes or more frequently even when new mail is not received.

Comment 3

[Wayne Mery (:wsmwk)]

Do you still see this when using version 60 from https://www.thunderbird.net/en-US/channel/ ?

Comment 4

[Alan_L]

Don't know. Not using that version.

Comment 5

[u622387]

(In reply to Alan_L from comment #0)
> User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5)
> AppleWebKit/601.7.8 (KHTML, like Gecko) Version/9.1.3 Safari/537.86.7
> 
> Steps to reproduce:
> 
> IMAP mail, new messages are listed, notifications appear for existing unread
> mail  every time the client polls for new mail.
> 
> 
> Actual results:
> 
> Pop up notifications appear
> 
> 
> Expected results:
> 
> Pop up notifications only appear once for each new unread mail item.

+1

The notifications clear if you mark the email(s) in question as read

If you're reading this and agree please up-vote and/or reply +1

Regards

Hardware - manufacture: Apple
Hardware - model: MacBook Pro (Retina, 15-inch, Mid 2014)
Software - application: Mozilla Thunderbird 52.9.1 (64-bit)
Software - operating system: macOS 10.13.6 (17G65)

Comment 6

[u622387]

> What's really needed at this stage is for someone to test version 60

I've installed v60.0b10 (64-bit)

I will report back here if the problem persists or else consider this fixed

Regards

Comment 7

[Wayne Mery (:wsmwk)]

Thanks for checking. Will assume WFM

Comment 8

[u622387]

NO REPLY NECESSARY

Hi all,

Hope you're well

Thanks for software

Unfortunately I see this issue again

If you have any issues (e.g. questions/queries) happy to help

Hope this helps!

Keep up great work!

Regards

hardware: Apple, MacBook Pro (Retina, 15-inch, Mid 2014)
software - operating system: macOS, v10.14.1 (18B75)
software - application: Mozilla, Thuderbird, v60.3.2 (64-bit)

Comment 9

[u622387]

NO REPLY NECESSARY

Hi all,

Hope you're well

Thanks for software

Unfortunately I see this issue again

If you have any issues (e.g. questions/queries) happy to help

Hope this helps!

Keep up great work!

Regards

PS Perhaps update the summary because this obviously doesn't just affect 52.2.1

hardware: Apple, MacBook Pro (Retina, 15-inch, Mid 2014)
software - operating system: macOS, v10.14.1 (18B75)
software - application: Mozilla, Thuderbird, v60.3.2 (64-bit)

Comment 10

[u622387]

Related:

2014 https://bugzilla.mozilla.org/show_bug.cgi?id=1092189
2015 https://bugzilla.mozilla.org/show_bug.cgi?id=1219129
2017 https://bugzilla.mozilla.org/show_bug.cgi?id=1338513

Comment 11

[u622387]

Please delete my first, duplicate, comment here

Unsure why I can't do this myself?!

Thanks

Comment 12

[Alan_L]

Now on 68.12.1. Issue appears to be resolved. If it returns, a new report will be generated.