1388875 - All addons flagged as obsolete

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[Rene SATOS]

Attachment: Firefox my addons.pdf

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170803103124

Steps to reproduce:

Hi,
I am using Firefox64bitsversion 55.0 on a Win 10 system
I went to the following web site: https://www.discountbeautycenter.com/products/17723-feel-so-lively-perm-regular
Using LastPass to manage my userid’s and passwords to selected what is stored in LastPass vault but couldn’t get anymore the information for my account. As a consequence I decided to see my addons I had installed and was surprised to see that my addons besides 3 were listed as obsolete buy Firefox.
As a consequence I don’t know when and after what action this happened.


Actual results:

To try to solve the problem I started to disable all the addons but still were considered as obsolete after I had restarted Firefox.
Then I uninstalled Firefox powered off my Laptop reinstalled Firefox but my addons that where disabled remained considered as obsolete.
Finally I used my wie laptop with the same Firefox level and the same addons that were not considered as Obsolete and could access the website to place my order. on my Laptop I now have to use Chrome to get my userid’s and passwords from the lastPass vault.
As I prefer Firefox I hope that you can help me to solve the problem.
Thanks in advance
Rene

Comment 1

[Kohei Yoshino [:kohei]]

This is not a support forum. Please visit https://support.mozilla.org/questions/firefox instead. Thank you.