1389932 - Special characters in passwords (like #) don't work during account creation

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[chris anthony]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Edge/15.15063

Steps to reproduce:

Tried the account in several other email clients and webmail clients all worked


Actual results:

I have come across an interesting problem when setting up a new account in Thunderbird. The account I was trying to set up was a BT.com account. the password that the client had used contained a #. Whenever I tried to set up the account, it came back "user name or password incorrect". To ascertain that the password was correct I used the BT WebMail portal and it logged on successfully. I also tried Windows Live Mail and that functioned correctly.

The question is, is the # a restricted character in Thunderbird account passwords?


Expected results:

Account should have been created

Comment 1

[Jorg K (CEST = GMT+2)]

Looks like this is an ancient old problem, see bug 312593.

Comment 2

[Jorg K (CEST = GMT+2)]

Sorry, bug 312593 is for international characters (unicode). "#" works for me in a password, but then, I didn't try account creation, I just changed an password of an existing account.

Comment 3

[Jorg K (CEST = GMT+2)]

Hmm, I tried account creation with Xy12345# and that worked.

Comment 4

[Jorg K (CEST = GMT+2)]

Sorry, we didn't hear back from you, so closing at incomplete.