Open
Bug 1392022
Opened 4 years ago
Updated 4 years ago
55.0.2: Streaming Audio Stutter When Doing Things in Other Tabs
Categories
(Core :: Plug-ins, defect, P3)
Tracking
()
NEW
People
(Reporter: bugzilla, Unassigned)
References
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0 Build ID: 20170814072924 Steps to reproduce: Firefox Version 55.0.2, 32bit in Windows 7 Pro 64bit. Let's say I go here: http://www.nbcsports.com/live to watch the NASCAR race at http://stream.nbcsports.com/nascar/monster-energy-nascar-cup-series (anything will do): which does use Flash to play still. I am currently using Shockwave Flash 26.0.0.151. Anyway, if I say the open Twitter https://twitter.com/ in another tab, the audio cuts in and out and stutters as the Twitter page loads. I does this in a new, clean profile as well. I installed 52.3.0 ESR version running a separate profile ( "C:\Program Files (x86)\Mozilla Firefox ESR\firefox.exe" -p "esr" -no-remote ) using a profile I copied from the 54.0.1 version before updating it 55.0.2. Anyway, this audio stutter stuff does not happen with it. Actual results: Audio cuts in and out in the NBC stream as the Twitter page loads. Expected results: At most the video in the video stream might pause but the audio should not cut in and out.
Updated•4 years ago
|
Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core
Do you get the same problem when playing a YouTube stream?
Flags: needinfo?(bugzilla)
Can you please attach the information from about:support to this bug?
No, it does not do this with YouTube since HTML5 is being used. Seems related just to Flash streams. about:support (Note: also happens in clean profile) Application Basics ------------------ Name: Firefox Version: 55.0.2 Build ID: 20170814072924 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0 OS: Windows_NT 6.1 Multiprocess Windows: 0/1 (Disabled by add-ons) Web Content Processes: Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Firefox Features ---------------- Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Click-to-Play staged rollout Version: 1.2 ID: clicktoplay-rollout@mozilla.org Name: Firefox Screenshots Version: 10.10.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.1 ID: followonsearch@mozilla.com Name: Multi-process staged rollout Version: 2.0 ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Shield Recipe Client Version: 55.1 ID: shield-recipe-client@mozilla.org Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Extensions ---------- Name: Add Bookmark Here ² Version: 55.0.20170705 Enabled: true ID: abhere2@moztw.org Name: Add to Search Bar Version: 2.9 Enabled: true ID: add-to-searchbox@maltekraus.de Name: Always on Top Version: 2.1.25.1-signed.1-signed Enabled: true ID: {E6C93316-271E-4b3d-8D7E-FE11B4350AEB} Name: Classic Theme Restorer Version: 1.7.0beta1 Enabled: true ID: ClassicThemeRestorer@ArisT2Noia4dev Name: Classic Toolbar Buttons Version: 1.5.8beta2 Enabled: true ID: CSTBB@NArisT2_Noia4dev Name: Clear Site Cache Version: 1.1.1 Enabled: true ID: jid1-6CLCC0H1teLcrQ@jetpack Name: Clippings Version: 5.1.2 Enabled: true ID: {91aa5abe-9de4-4347-b7b5-322c38dd9271} Name: CoLT Version: 2.6.7 Enabled: true ID: {e6c4c3ef-3d4d-42d6-8283-8da73c53a283} Name: Context Search Version: 0.6.4 Enabled: true ID: {902D2C4A-457A-4EF9-AD43-7014562929FF} Name: CookieKeeper Version: 1.9.3.1 Enabled: true ID: cookiekeeper@cookiekeeper.mozdev.org Name: Custom Buttons Version: 0.0.5.8.9 Enabled: true ID: custombuttons@xsms.org Name: Download Status Bar Version: 15.0.0.1 Enabled: true ID: {6c28e999-e900-4635-a39d-b1ec90ba0c0f} Name: Download YouTube Videos as MP4 Version: 1.8.10 Enabled: true ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060} Name: Element Properties Version: 9.1-signed Enabled: true ID: properties@darktrojan.net Name: Emoji Cheatsheet for GitHub, Basecamp etc. Version: 2.0.1 Enabled: true ID: jid1-Xo5SuA6qc1DFpw@jetpack Name: Exif Viewer Version: 2.01 Enabled: true ID: exif_viewer@mozilla.doslash.org Name: Extension List Dumper 2 Version: 1.0.2 Enabled: true ID: extension_list_dumper_2@iceberg.it Name: Extension Options Menu Version: 2.18 Enabled: true ID: {1feca320-6b4d-11df-a08a-0800200c9a66} Name: FireGestures Version: 1.11.1 Enabled: true ID: firegestures@xuldev.org Name: FxIF Version: 0.4.9.1 Enabled: true ID: {11483926-db67-4190-91b1-ef20fcec5f33} Name: Html Validator Version: 0.9.7.4 Enabled: true ID: {3b56bcc7-54e5-44a2-9b44-66c3ef58c13e} Name: HTTP/2 and SPDY indicator Version: 2.4.1 Enabled: true ID: spdyindicator@chengsun.github.com Name: JSONView Version: 1.2.4 Enabled: true ID: jsonview@brh.numbera.com Name: Places’ Tooltips Version: 3.0.20110409.1-signed.1-signed Enabled: true ID: {46136bce-f897-43d4-b3df-5e51562f4923} Name: Print Edit Version: 18.3 Enabled: true ID: printedit@DW-dev Name: Privacy Settings Version: 0.2.6 Enabled: true ID: jid1-CKHySAadH4nL6Q@jetpack Name: RoboForm Toolbar Version: 8.2.9.5 Enabled: true ID: {22119944-ED35-4ab1-910B-E619EA06A115} Name: Screengrab (fix version) Version: 0.99.11 Enabled: true ID: {02450914-cdd9-410f-b1da-db004e18c671} Name: Status-4-Evar Version: 2017.03.19.12b Enabled: true ID: status4evar@caligonstudios.com Name: Stylish Version: 2.0.7 Enabled: true ID: {46551EC9-40F0-4e47-8E18-8E5CF550CFB8} Name: Tab Mix Plus Version: 0.5.0.3 Enabled: true ID: {dc572301-7619-498c-a57d-39143191b318} Name: Thumbnail Zoom Plus Version: 4.2 Enabled: true ID: thumbnailZoom@dadler.github.com Name: uBlock Origin Version: 1.13.8 Enabled: true ID: uBlock0@raymondhill.net Name: Unshorten.It - Personal! Version: 1.1 Enabled: true ID: unshortenit@markheadrick.com Name: User Agent Switcher Version: 0.7.3.1-signed.1-signed Enabled: true ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1} Name: XML Search Engines Exporter/Importer Version: 0.3.5 Enabled: true ID: xseei@nohamelin Name: about:addons-memory Version: 12 Enabled: false ID: about-addons-memory@tn123.org Name: Add-on Compatibility Reporter Version: 2.2.4 Enabled: false ID: compatibility@addons.mozilla.org Name: Emoji Keyboard Version: 3.8.9 Enabled: false ID: @emojikeyboard Name: Firebug Version: 2.0.19 Enabled: false ID: firebug@software.joehewitt.com Name: Lightbeam Version: 1.3.2 Enabled: false ID: jid1-F9UJ2thwoAm5gQ@jetpack Name: Live HTTP headers Version: 0.17.1-signed.1-signed Enabled: false ID: {8f8fe09b-0bd3-4470-bc1b-8cad42b8203a} Name: Live HTTP headers (clone) Version: 0.17.5 Enabled: false ID: livehttpheaders@clone.org Name: Self-Destructing Cookies Version: 0.4.12 Enabled: false ID: jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack Name: Video DownloadHelper Version: 6.3.1 Enabled: false ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Graphics -------- Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000bc6f) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 550 Ti Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f) WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000bc6f) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation 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print.printer_EPSON_XP-520_Series.print_footerright: &D print.printer_EPSON_XP-520_Series.print_headercenter: print.printer_EPSON_XP-520_Series.print_headerleft: &T print.printer_EPSON_XP-520_Series.print_headerright: &U print.printer_EPSON_XP-520_Series.print_in_color: true print.printer_EPSON_XP-520_Series.print_margin_bottom: 0.5 print.printer_EPSON_XP-520_Series.print_margin_left: 0.5 print.printer_EPSON_XP-520_Series.print_margin_right: 0.5 print.printer_EPSON_XP-520_Series.print_margin_top: 0.5 print.printer_EPSON_XP-520_Series.print_oddpages: true print.printer_EPSON_XP-520_Series.print_orientation: 0 print.printer_EPSON_XP-520_Series.print_page_delay: 50 print.printer_EPSON_XP-520_Series.print_paper_data: 1 print.printer_EPSON_XP-520_Series.print_paper_height: 11.00 print.printer_EPSON_XP-520_Series.print_paper_name: print.printer_EPSON_XP-520_Series.print_paper_size_unit: 0 print.printer_EPSON_XP-520_Series.print_paper_width: 8.50 print.printer_EPSON_XP-520_Series.print_resolution: 360 print.printer_EPSON_XP-520_Series.print_reversed: false print.printer_EPSON_XP-520_Series.print_scaling: 0.80 print.printer_EPSON_XP-520_Series.print_shrink_to_fit: true print.printer_EPSON_XP-520_Series.print_to_file: false print.printer_EPSON_XP-520_Series.print_unwriteable_margin_bottom: 0 print.printer_EPSON_XP-520_Series.print_unwriteable_margin_left: 0 print.printer_EPSON_XP-520_Series.print_unwriteable_margin_right: 0 print.printer_EPSON_XP-520_Series.print_unwriteable_margin_top: 0 print.printer_Foxit_Reader_PDF_Printer.print_bgcolor: false print.printer_Foxit_Reader_PDF_Printer.print_bgimages: false print.printer_Foxit_Reader_PDF_Printer.print_duplex: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_bottom: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_left: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_right: 0 print.printer_Foxit_Reader_PDF_Printer.print_edge_top: 0 print.printer_Foxit_Reader_PDF_Printer.print_evenpages: true print.printer_Foxit_Reader_PDF_Printer.print_footercenter: print.printer_Foxit_Reader_PDF_Printer.print_footerleft: &PT print.printer_Foxit_Reader_PDF_Printer.print_footerright: &D print.printer_Foxit_Reader_PDF_Printer.print_headercenter: print.printer_Foxit_Reader_PDF_Printer.print_headerleft: &T print.printer_Foxit_Reader_PDF_Printer.print_headerright: &U print.printer_Foxit_Reader_PDF_Printer.print_in_color: true print.printer_Foxit_Reader_PDF_Printer.print_margin_bottom: 0.300000011920929 print.printer_Foxit_Reader_PDF_Printer.print_margin_left: 0 print.printer_Foxit_Reader_PDF_Printer.print_margin_right: 0 print.printer_Foxit_Reader_PDF_Printer.print_margin_top: 0.300000011920929 print.printer_Foxit_Reader_PDF_Printer.print_oddpages: true print.printer_Foxit_Reader_PDF_Printer.print_orientation: 0 print.printer_Foxit_Reader_PDF_Printer.print_page_delay: 50 print.printer_Foxit_Reader_PDF_Printer.print_paper_data: 1 print.printer_Foxit_Reader_PDF_Printer.print_paper_height: 11.00 print.printer_Foxit_Reader_PDF_Printer.print_paper_name: print.printer_Foxit_Reader_PDF_Printer.print_paper_size_type: 0 print.printer_Foxit_Reader_PDF_Printer.print_paper_size_unit: 0 print.printer_Foxit_Reader_PDF_Printer.print_paper_width: 8.50 print.printer_Foxit_Reader_PDF_Printer.print_resolution: 0 print.printer_Foxit_Reader_PDF_Printer.print_reversed: false print.printer_Foxit_Reader_PDF_Printer.print_scaling: 0.80 print.printer_Foxit_Reader_PDF_Printer.print_shrink_to_fit: false print.printer_Foxit_Reader_PDF_Printer.print_to_file: false print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_bottom: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_left: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_right: 0 print.printer_Foxit_Reader_PDF_Printer.print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.extensions-tabmix: false privacy.cpd.formdata: false privacy.cpd.offlineApps: true privacy.donottrackheader.enabled: true privacy.history.custom: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 privacy.trackingprotection.introCount: 20 security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false security.insecure_field_warning.contextual.enabled: false security.OCSP.enabled: 0 security.OCSP.require: true security.sandbox.content.tempDirSuffix: {f0c273a3-688f-4fe1-83aa-7a72c18efe8c} security.ssl.treat_unsafe_negotiation_as_broken: true security.tls.insecure_fallback_hosts.use_static_list: false services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1503106474 Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.15 Version in use: 4.15 NSS Expected minimum version: 3.31.1 Version in use: 3.31.1 NSSSMIME Expected minimum version: 3.31.1 Version in use: 3.31.1 NSSSSL Expected minimum version: 3.31.1 Version in use: 3.31.1 NSSUTIL Expected minimum version: 3.31.1 Version in use: 3.31.1 Experimental Features --------------------- Sandbox ------- Content Process Sandbox Level: 1 Effective Content Process Sandbox Level: 1
I'm going to call this a Flash issue. It is likely that we can't do much about it.
Component: Audio/Video: Playback → Plug-ins
Well, it doesn't happen in 57beta3 with latest Flash so perhaps this will just fix itself.
Updated•4 years ago
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Blocks: flash-async-drawing
It still happens in 57beta6, just not as bad.
Flags: needinfo?(bugzilla)
Comment 7•4 years ago
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Mark, if you can, we'd love to see a performance profile of this. https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Performance_Problem
Well, with 57beta8 and Flash 27.0.0.59 I've not seen the problem for the past two hours watching Fox Sports. Been watching https://www.foxsportsgo.com/event/271952/baylor-at-oklahoma-state I've also not had crash in Flash either. If I start seeing it again I'll install Nightly to test out that Performance Profile.
Comment 9•4 years ago
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(In reply to MarkRH from comment #8) > Well, with 57beta8 and Flash 27.0.0.59 I've not seen the problem for the > past two hours watching Fox Sports. Been watching > https://www.foxsportsgo.com/event/271952/baylor-at-oklahoma-state > > I've also not had crash in Flash either. If I start seeing it again I'll > install Nightly to test out that Performance Profile. Thanks for the report back! Appreciate the help.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Priority: -- → P3
| Reporter | ||
Comment 10•4 years ago
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Well, using 57beta10 now and looks like NBC Sports has changed to a HTML5 player. Watching http://stream.nbcsports.com/nascar/xfinity-series?pid=37548 So, can't really can't test the Flash part now. I'm glad they finally went to HTML5.
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Description
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