Closed
Bug 1392381
Opened 8 years ago
Closed 8 years ago
Wait some time when I start the browser
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: eduardstefanescu22, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170816204344
Steps to reproduce:
Start the browser.
Actual results:
Wait 5-10 seconds, until I can use the browser. The screen is black, and I can't search or enter any address.
Expected results:
To start immediately, after last update I got this bug, in older versions, this bug, doesn't appear.
Comment 2•8 years ago
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Please see https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Performance_Problem for more information.
Also, does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode
And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles .
If you still see this problem in the new profile, please enter the address "about:support" in the address bar and attach (using the "Attach File" link above) the output for your original profile (not the new profile), as the "Modified Preferences" section could be interesting.
Flags: needinfo?(eduardstefanescu22)
| Reporter | ||
Comment 3•8 years ago
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Hello,
Thank you, I solved it. After I restart the browser in Safe Mode, then it open without any problem. I found the Ghostery add-on, it was the one that caused the problem.
Have a nice day!
| Reporter | ||
Updated•8 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(eduardstefanescu22)
Resolution: --- → WORKSFORME
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Description
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