1392561 - Since Firefox 50b1 duplex printing not working on Linux with postscript ppd.

Status: RESOLVED INCOMPLETE

(Core :: Printing: Output, defect, P3)

Description

[Konstantin Shalygin]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170816212843

Steps to reproduce:

If printer works with PCL driver - duplex works fine. How it look like:

Web page can be printed on two sheets. When user select duplex - page should be printed on one sheet of paper.


Actual results:

The page printed on the front side of two separate sheets of paper. Printer use duplex after each page, but don't print anything on second side.


Expected results:

The page printed on each sides of one sheet of paper.

Comment 1

[Konstantin Shalygin]

Additional info:

Version: Firefox 49.0.2
Result: PostScript with M225 - duplex okay, PCL with M1536 - duplex okay.
Video: https://www.youtube.com/watch?v=tFWMZBlMXAI

Version: Firefox 55.0.2
Result: PostScript with M225 - duplex failed, PCL with M1536 - duplex okay, PostScript with M1536 - duplex failed.
Video: https://www.youtube.com/watch?v=tFWMZBlMXAI


Tests with another applications:

Firefox 55.0.2 -> Save to PDF, then print on PDF viewer & PDR editor:

Version: Evince 3.24.1
Result: PostScript with M225 - duplex okay.
Version: LibreOffice Draw 5.4.0
Result: PostScript with M225 - duplex okay.


Environ:

HP LaserJet Pro MFP M225rdn / HP LaserJet M1536dnf MFP
Linux 4.12.8
gtk3-print-backends 3.22.18
CUPS 2.2.4
CUPS Filters 1.16.1
hplip 3.17.7
hplip-plugin 3.17.7

Comment 2

[Konstantin Shalygin]

Looks like Bug 1321999, but I don't have any junk on pref.js.

Comment 3

[Konstantin Shalygin]

Don't know why I can't edit my messages, but url to second video is wrong, https://www.youtube.com/watch?v=SOwP1rlEcIE

Comment 4

[BugBot [:suhaib / :marco/ :calixte]]

In the process of migrating remaining bugs to the new severity system, the severity for this bug cannot be automatically determined. Please retriage this bug using the new severity system.

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:jfkthame, could you have a look please?

For more information, please visit BugBot documentation.

Comment 6

[Jonathan Kew [:jfkthame]]

There's been a lot of work on the printing code since this was filed; is it still an issue? I don't have a duplex-capable printer to test locally.....

Konstantin, can you confirm if you still see this problem with a current version of Firefox, or is it working OK now?

Comment 7

[Konstantin Shalygin]

Jonathan, 7 years passed
I'm also don't have any printers or linux computers 🥹

Comment 8

[Jonathan Kew [:jfkthame]]

OK - thanks for the reply. (And sorry this didn't get followed up at the time! Though with the revisions to printing support, it may have been solved anyhow.)

I'll close this as incomplete, as we're not sure where it stands; but if there's a current problem, we can re-open the bug (or have a fresh report with new details).