1395511 - Firefox Sync deactivated each time I close the browser

Status: RESOLVED DUPLICATE of bug 1295122

(Firefox :: Sync, defect)

Description

[benjamin.sabbah]

Attachment: error-sync-1504173704229.txt

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
Build ID: 20161104212021

Steps to reproduce:

Each time I launch Mozilla Firefox, Firefox Sync is not activated and I need to enter my password to launch it. It does happen only at my office on my main computer. From my laptop, Firefox Sync remains activated all the time. 


Actual results:

Each time I launch Mozilla Firefox, Firefox Sync is not activated and I need to enter my password to launch it.


Expected results:

Before, every time I launched Mozilla Firefox, the Firefox Feature was activated by default. I should be like this still I guess.

Comment 1

[Lina Butler [:lina]]

> 1504173703989	Sync.ErrorHandler	DEBUG	passwords failed: TypeError: Services.logins is undefined (resource://gre/modules/services-sync/engines/passwords.js:164:9) JS Stack trace: [e-mail]:164:9 < [e-mail]:931:22 < [e-mail]:1557:7 < [e-mail]:165:21 < [e-mail]:670:5 < [e-mail]:213:7 < [e-mail]:163:15 < [e-mail]:1284:7 < [e-mail]:165:21 < [e-mail]:120:16 < [e-mail]:1274:12 < sync/<@service.js:1266:14 < [e-mail]:94:16 < [e-mail]:1254:5

This looks like bug 1295122. Sync stores FxA credentials in the login manager; even if you're not syncing passwords, failing to initialize the login manager will cause Sync to forget it's signed in. We've seen that with add-ons that replace login manager storage, but it doesn't look like you have any of those installed.