Closed Bug 1402345 Opened 4 years ago Closed 3 years ago

Cancelling the Firefox installer can be confusing

Categories

(Firefox :: Installer, defect, P3)

All
Windows
defect

Tracking

()

RESOLVED DUPLICATE of bug 986081
Tracking Status
firefox56 --- affected
firefox57 --- affected
firefox58 --- affected

People

(Reporter: ciprian_georgiu, Unassigned)

References

Details

[Affected versions]:
- latest Nightly 58.0a1
- Beta 57.0b02
- RC 56.0

[Affected platforms]:
- Windows 10, 7 and 8.1 x86

[Steps to reproduce]:
1. Download the Firefox installer from here:https://archive.mozilla.org/pub/devedition/candidates/57.0b2-candidates/build2/win32/en-US/Firefox%20Setup%2057.0b2.exe
2. Launch the Firefox installer.
3. Click on the close button [X].
- inspect the pop up message

[Expected result]:
- Perhaps a better UX would be for the installer to show a more specific message when the cancellation is clearly the user's intent.

[Actual result]:
-  Cancelling the installation can be confusing. If the user chooses to cancel the installation, his only option is to click the [Close] window button, but in doing so, a generic message will be brought up: "For some reason, we could not install Firefox. Choose OK to start over".

[Regression range]:
- Not a regression.

[Additional notes]:
- Please note that this is not necessary a bug and more likely an improvement for a better UX
Has Regression Range: --- → no
Has STR: --- → yes
Severity: minor → enhancement
Priority: -- → P3
Hardware: x86 → All
See Also: → 868390
See Also: → 1402353
Has Regression Range: no → irrelevant
Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 986081
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