1403534 - Primary email not changed in settings on Android devices

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: Firefox Accounts, defect, P5)

Description

[Sorina Florean [:sflorean]]

Devices: Samsung Galaxy Note 4 (Android 5.0.1), Motorola Nexus 6 (Android 7.1.1), Oneplus Two (Android 6.0.1). 
Environment: Staging server [Train 86]
Feature: change email.

Steps to reproduce:
1. On device1, create and verify account with email X;
2. On device1, Login via sync preferences with email X;
3. On device1, Add and verify a secondary email Y;
4. On device2, Login via sync preferences with email X then close settings;
5. On device1, append `&canChangeEmail=true` to url and refresh page;
6. On device1, Click `Make Primary` on email Y";
7. Check devices sync settings.

Actual results:
On both devices - sync menu and in System Settings->Accounts the primary email was not changed. 

Expected results:
On Android devices - sync menu, we see email Y as new primary email and also in System Settings->Accounts, Firefox account was renamed.
The sync continues to function as before.

Comment 1

[:Grisha Kruglov]

Which Fennec build were you testing with? First build with all of the follow-ups is 20170921220243.

Comment 2

[Sorina Florean [:sflorean]]

(In reply to :Grisha Kruglov from comment #1)
> Which Fennec build were you testing with? First build with all of the
> follow-ups is 20170921220243.

Hi, Build 20170926100255. On all Android devices.

Comment 3

[Sorina Florean [:sflorean]]

Here is a video with the issue: https://drive.google.com/open?id=0B0Rtl9OVJNMCVFVJX1duWktkVFE.

Comment 4

[Vijay Budhram]

Hey Sorina/Grisha,

I couldn't find any docs on how to find the exact version number but used Firefox Beta, 2017 Oct 1. I tested with Galaxy Note 4 (Android 6) and Galaxy S6 (Android 6, genymotion emulator).

From https://bugzilla.mozilla.org/show_bug.cgi?id=1403534#c0, I could not reproduce the error. When changing the primary email on either device, I could see the update email after going to settings.

However, when using the physical Android device and changing the primary email from that device, the application would crash shortly after. Upon a restarting the app, the new primary email address would be shown and everything appears to work as expected. Is there a way to get a stacktrace when using beta version, or can you only submit a crash report?

Comment 5

[Vijay Budhram]

Attachment: debug.txt

Attached a debug log I captured using Firefox WebIDE. It was taken right before application crashed.

Comment 6

[:Grisha Kruglov]

Hi Vijay,

Seems like Comment 4 slipped through my bugmail. Some crashes were very recently fixed and uplifted to beta about three days ago (Bug 1404124, Bug 1403787). I'm hoping that these uplifts would fix the issues you were observing in Comment 4.

Can you still reproduce problems if you test against a nightly build?

Unfortunately the webIDE logs won't help us here. Can you get a local android dev environment up and running, and perform the same tests with 'adb logcat' running? Some "how to get the logs" instructions are found here: https://developer.mozilla.org/en-US/docs/Mozilla/QA/Fennec_Android:_Logging_with_the_Android_Debug_and_Logcat - but I reckon you'll be better off setting up a full fennec dev environment, so take the few extra steps outlined here: https://developer.mozilla.org/en-US/docs/Mozilla/Developer_guide/Build_Instructions/Simple_Firefox_for_Android_build - specifically the artifact build ones.

I'm going to debug this a bit and see what's going on.

Comment 7

[:Grisha Kruglov]

The crash is likely the same as Bug 1401318.

Comment 8

[Vijay Budhram]

Hey Grisha,

Thanks for the links, I was able to get an artifact build of latest Android running on my device. When using a developer build, I could change the primary email and the app would not crash.

> Can you still reproduce problems if you test against a nightly build?

I tested with today's Nightly (10/10) from Play Store and it still does crash. Note, it appears to work correctly if the change email action is performed on another device (old device shows the updated email).

Comment 9

[Firefox Bug Husbandry Bot]

Re-triaging per https://bugzilla.mozilla.org/show_bug.cgi?id=1473195

Needinfo :susheel if you think this bug should be re-triaged.

Comment 10

[BMO Automation]

We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.