Closed Bug 1404260 Opened 4 years ago Closed 10 months ago

Top Sites are reduced to only 3 when performing sync

Categories

(Firefox for Android Graveyard :: Activity Stream, defect, P5)

ARM
Android
defect

Tracking

(fennec+, firefox57 affected, firefox58 affected, firefox59 affected, firefox60 affected, firefox64 affected, firefox65 affected, firefox66 affected, firefox67 affected)

RESOLVED INCOMPLETE
Tracking Status
fennec + ---
firefox57 --- affected
firefox58 --- affected
firefox59 --- affected
firefox60 --- affected
firefox64 --- affected
firefox65 --- affected
firefox66 --- affected
firefox67 --- affected

People

(Reporter: bsurd, Unassigned)

Details

Devices: 
 - Nexus 6 (Android 7.1.1);
 - Note 4 (Android 5.1.1).
Builds:
 - 57.0b4;
 - 58.0a1 (2017-09-28);


Steps to reproduce:
 1. Open Fennec and pin any non default top site (eg. pocket story).
 2. Login with an account that has a lot of bookmarks and perform sync

Expected result:
 Sync is performed successfully and everything remains in place.

Actual result:
 After sync finishes the Top Sites tiles are reduced to a number of 3.

Notes:
 After removing one of the top sites all of the other ones are restored.
 These steps may not be precise as it does not always reproduce. I've noticed this happen on several occasions but am yet to narrow down the exact steps.
Hi Jing Wei
Could you please take a look?
Flags: needinfo?(topwu.tw)
Recommendation for AS triage: P3. We didn't change our top sites algorithm much so this sounds like an existing issue. Also, it's unclear under which conditions this occurs and thus whether it would affect regular users (e.g. new profiles only? existing profiles only? How many bookmarks are we talking here?). Note: this research could also be moved to the sync team.

That being said, I have seen an issue in my top sites on my personal device where sites I don't visit often (e.g. a duckduckgo search) is in my top sites despite there being other sites I believe I visit more frequently on device. In this bug, the sync seems to be modify the top sites unexpectedly, perhaps like my local top sites – I wonder if this is at all related?

Note: I don't have an account with lots of bookmarks to sync so I did not attempt to reproduce.
Flags: needinfo?(topwu.tw)
Hi! Is this still happening?
Flags: needinfo?(bogdan.surd)
tracking-fennec: ? → +
Hello,

Yes this issue still seems to reproduce from time to time.
Flags: needinfo?(bogdan.surd)
Re-triaging per https://bugzilla.mozilla.org/show_bug.cgi?id=1473195

Needinfo :susheel if you think this bug should be re-triaged.
Priority: P3 → P5
Device: Sony Xperia Z2 (Android 6.0.1)
Build: Beta 64.0b12

I was able to reproduce the issue, but not following the exact STR from Comment 0.
I had about 6 tabs opened and I performed a sync, but not pinned any site.
We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.
Status: NEW → RESOLVED
Closed: 10 months ago
Resolution: --- → INCOMPLETE
Product: Firefox for Android → Firefox for Android Graveyard
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