1408052 - Nightly does not load web pages with multi-process setting on (Windows 7 64-bit updates after 2017-10-11)

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Veeven]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0
Build ID: 20170926190823

Steps to reproduce:

1. Update Nightly to a build on or after 2017-10-11
2. (Assuming the default) multi-process (e10s) is enabled.




Actual results:

Nightly does not load any web pages, say type in mozilla.org or any other web address in the location bar. Not even about:config.


Expected results:

The web pages should load.

Things work OK when the "Enable multi-process Nightly" checkbox is unchecked and Nightly restarted.

Comment 1

[jmwebguy]

I have the same exact issue. I turned off multi-process and it now works. I had filed BUG 1408001 earlier this morning.

Comment 2

[alex_mayorga]

¡Hola Veeven!

Does the "Browser Console" (Ctrl+Shift+J) say anything relevant?

¡Gracias!
Alex

Comment 3

[Tracy Walker [:tracy]]

Please try one, or both, of the following:

1) Run Nightly with a new profile - https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

or 

2) Run Nightly with existing profile in Safemode - https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If you're unable to reproduce the issue in either of the above cases, then restart  Nightly with affected profile and post your about:support here.

Comment 4

[Veeven]

(In reply to alex_mayorga from comment #2)
> ¡Hola Veeven!
> 
> Does the "Browser Console" (Ctrl+Shift+J) say anything relevant?

Nothing relevant there. No errors at all on start.

Comment 5

[Veeven]

(In reply to Tracy Walker [:tracy] from comment #3)
> Please try one, or both, of the following:
> 
> 1) Run Nightly with a new profile -
> https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles
> 
> or 
> 
> 2) Run Nightly with existing profile in Safemode -
> https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode
> 
> If you're unable to reproduce the issue in either of the above cases, then
> restart  Nightly with affected profile and post your about:support here.

With today's update, I no longer see this issue. Working with existing profile and with all my extensions.