1408336 - Problem to sync Mozilla.

Status: RESOLVED INCOMPLETE

(Firefox :: Sync, defect)

Description

[Shruti]

Attachment: bug.txt

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170921064520

Steps to reproduce:

Not able to sync my mozilla


Actual results:

Get bad configuration message whenever I try to sign in or create an account for syncing purpose.

Comment 1

[Lina Butler [:lina]]

Hi, thanks for the report, and sorry you're having trouble! We've seen a similar issue before, in bug 1385949. Could you please open `about:config` and paste the values of the prefs I mentioned in https://bugzilla.mozilla.org/show_bug.cgi?id=1385949#c26? Thanks!

Comment 2

[Lina Butler [:lina]]

Thanks again for reporting this issue, but we are unable to determine the cause of the problem without the requested information. If you are able to provide this information, please just add a comment in this bug with that information and we'll get back to you as soon as we can, but in the meantime we are closing this bug so we can focus on the issues which we can address.