Closed
Bug 1409730
Opened 7 years ago
Closed 7 years ago
Thunderbird 56.0b4 crashes are recorded as being 56.0b0
Categories
(Socorro :: General, task)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: wsmwk, Unassigned)
Details
(Whiteboard: [notacrash])
Thunderbird 56.0b4 crashes are recorded as being 56.0b0. For example my report bp-92f048a5-43e3-4c76-a410-933840171018. I think we've seen this problem before, and the solution might have been related to a build generated file read by soccoro. I just have to remember what it was. Maybe peterb remembers. (Pehraps unrelated, one sometimes sees firefox crashes as x.0b0 or x.0b00)
Until this is resolved, find 56.0b4 crashes using either
- https://crash-stats.mozilla.com/topcrashers/?product=Thunderbird&version=56.0b0
- https://crash-stats.mozilla.com/search/?product=Thunderbird&version=56.0b0&date=%3E%3D2017-10-11T11%3A02%3A00.000Z&date=%3C2017-10-18T11%3A02%3A00.000Z&_sort=-date&_facets=signature&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-signature
or more accurately, using the buildid
- https://crash-stats.mozilla.com/search/?release_channel=beta&build_id=20171015180144&product=Thunderbird&date=%3E%3D2017-10-17T10%3A55%3A37.000Z&date=%3C2017-10-18T10%3A55%3A37.000Z&_sort=-date&_facets=signature&_facets=version&_facets=build_id&_columns=date&_columns=signature&_columns=version&_columns=build_id&_columns=platform&_columns=email&_columns=user_comments#crash-reports
Reporter | ||
Updated•7 years ago
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Product: Thunderbird → Socorro
Version: 56 Branch → unspecified
Reporter | ||
Comment 1•7 years ago
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So, one previous occurrence was Bug 1301763 - Why are Thunderbird 49.0b1 crashes being reported in Soccoro as 49.0b0
Comment 2•7 years ago
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Was there a 56.0b3? Did crashes for that build have the same problem?
Reporter | ||
Comment 3•7 years ago
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(In reply to Will Kahn-Greene [:willkg] ET needinfo? me from comment #2)
> Was there a 56.0b3? Did crashes for that build have the same problem?
b3 had no problem - https://crash-stats.mozilla.com/topcrashers/?product=Thunderbird&version=56.0b3
Notable, is b4 had 14 build attempts
Comment 4•7 years ago
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The theory that it's build artifact related seems plausible.
I don't have time to look into this now. I vote we wait until b5 and see if that also has problems. If it does and I have time then, I could look into it.
Reporter | ||
Comment 5•7 years ago
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Our next build with 57.0b1, so there will not be a 56.0b4.
b4 will hopefully be short-lived. Given that I can query the crash stats by buildid the bug isn't a big deal unless the cause will impact 57. And b0 doesn't show up in https://crash-stats.mozilla.com/crashes-per-day/?p=Thunderbird&v=45.8.0&v=52.4.0&v=56.0b3&v=58.0a1&hang_type=any&os=Windows&os=Mac+OS+X&os=Linux&date_start=2017-10-04&date_end=2017-10-18&submit=Generate - again, not a big deal for now.
Comment 7•7 years ago
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It looks like we are getting reports for 57.0b1 (https://crash-stats.mozilla.com/search/?product=Thunderbird&version=57.0b1) and nothing for 57.0b0
Comment 8•7 years ago
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Tom: Are you expecting crashes for 57.0b0? What was the build id for that version?
Flags: needinfo?(mozilla)
Reporter | ||
Comment 9•7 years ago
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We didn't do a b5 and I'm no longer concerned about the problem of b4 reporting as b0.
57.0b1 crashes are indeed being reported correctly.
So I'm happy to close this.
Status: NEW → RESOLVED
Closed: 7 years ago
Flags: needinfo?(vseerror)
Resolution: --- → INCOMPLETE
Comment 10•7 years ago
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If the bug had reoccurred for 57.0b1, I would have expected them to show up ad 57.0b0 or something else odd like that.
Flags: needinfo?(mozilla)
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Description
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