1411390 - After re-building index repeatedly, Search still does not work properly

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[hisplace]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0
Build ID: 20170926190823

Steps to reproduce:

I have rebuilt the Global index repeatedly by deleting global-messages-db.sqlite (approx size 222,500 KB), restarting Thunderbird and letting it rebuild. Yes, enable global search and Indexer and Allow Windows Search to search messages are both checked.  


Actual results:

When searching for messages, current messages will not come up in search.


Expected results:

I should be able to search for messages and have them come up.

Comment 1

[Jorg K (CEST = GMT+2)]

This bug is not actionable. We'd need all your data including account setup to look into it.
> When searching for messages, current messages will not come up in search.
What are "current messages"? Which search are you using? Global search ("Gloda") in Thunderbird or Windows Search? 

You did all the right things. When rebuilding the index, were there any errors in the error console?
Tools > Developer Tools > Error Console.

Comment 2

[hisplace]

Sorry it took so long to get back...  I'm pretty sure my problems are the result of corrupted data in the sent items folder of one of my email accounts...

I was using Global Search, and it did not "see" keywords in messages since the last time I rebuilt.  It's like the index was getting stuck at some point and not adding new items.

I am now having other issues (still related to this) but since I'm pretty sure it's data and not a bug, I'll use the support.mozilla.org forum and try to get help there.

So, as far as I'm concerned, this is closed, and I will mark as invalid.

Thanks!

Comment 3

[Wayne Mery (:wsmwk)]

=> incomplete, because we don't know what caused it, but it was almost certainly a Thunderbird bug