1412079 - The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[ray]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0
Build ID: 20171024165158

Steps to reproduce:

i go to https://www.liberty.edu/informationservices/ilrc/technicalproductions/index.cfm?PID=9002 and get it on lots of liberty university site its my online college


Actual results:

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept cookies. im on new built of firefox for 64 bit windows thansk

Comment 1

[Kohei Yoshino [:kohei]]

Please troubleshoot with Safe Mode: https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode

Comment 2

[ray]

it dont work it work in privacy mode were dont have any thing im on 64 windows 10

Comment 3

[Emil Pasca [:emilpasca]]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0

I have tested this issue on Windows 10 x64 with the latest Firefox release (56.0.2) and the latest Nightly (58.0a1-20171030103605) and haven't managed to reproduce it.
After navigating to the provided URL, I'm successfully redirected to "http://media2.liberty.edu/", no error message or other issues occur.

If i understood correctly from comment 2, you we're not able to reproduce the issue when trying in privacy mode, this could be due to some cookies or profile preferences that you might had previously set.

Can you please retest this using the latest Firefox release and latest Nightly build and report back the results? When doing this, please use a new clean Firefox profile, maybe even safe mode, to eliminate custom settings as a possible cause (https://goo.gl/AR5o9d).

Thank you.

Comment 4

[ray]

ok jsut did that same thing i reinstalled my windows 10 64 so its clean same thing

Comment 5

[Panos Astithas (he/him) [:past] (please ni?)]

Sounds like a problem with the website's handling of cookies. If it works properly with the default cookie settings, then there is not much Firefox can do.