Closed Bug 1412256 Opened 8 years ago Closed 8 years ago

firefox 57 can not sync anything.

Categories

(Firefox :: Sync, defect)

Product:
Firefox
Component:
Sync
Version:
57 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED FIXED

People

(Reporter: qiaoyongchang, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0 Build ID: 20171023180840 Steps to reproduce: 1. I install firefox beta release on my work Windows pc and home Windows pc. 2. Both are 57 beta and log in one account. 3. Then I click sync button. and 4. When I go to the account page, to show my devices, Actual results: 3. only sync the addons what out of date(can not use emmm), no bookmark, no history, no new addons I install at another pc. 4.At the account page, to display my devices, on work pc only can see work on my account devices list, and on home pc only can see home pc on my account devices list. Expected results: 3. When sync over, my bookmarks, history, addons, even user script in addons(old version) will back and show on my firefox. 4. Can see all the devices that log in with my account.
Component: Untriaged → Sync
Hi! We're sorry to hear you are having this problem, but thanks very much for taking the time to make this report. We aren't sure what is causing this issue, but Sync does keep some logs which may help us find the problem. Instructions for how to locate and attach the logs can be found at https://wiki.mozilla.org/CloudServices/Sync/File_a_desktop_bug - and in particular, follow the instructions for enabling "success" logs, then click the "Sync" button again, and attach any new logs which then appear.
Flags: needinfo?(qiaoyongchang)
(In reply to Kit Cambridge (he/him) [:kitcambridge] (UTC-7) from comment #1) > Hi! We're sorry to hear you are having this problem, but thanks very much > for taking the time to make this report. We aren't sure what is causing this > issue, but Sync does keep some logs which may help us find the problem. > Instructions for how to locate and attach the logs can be found at > https://wiki.mozilla.org/CloudServices/Sync/File_a_desktop_bug - and in > particular, follow the instructions for enabling "success" logs, then click > the "Sync" button again, and attach any new logs which then appear. I follow the guide to get a success log. And already had a error log. So I paste both of them: ------------ ------------ success log ------------ 1509121019590 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1509121019590 Sync.Service DEBUG User-Agent: Firefox/57.0 (Windows NT 10.0; Win64; x64) FxSync/1.59.0.20171026211016.desktop 1509121019590 Sync.Service INFO Starting sync at 2017-10-28 00:16:59 in browser session lDGVLkfCGhT- 1509121019590 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1509121019591 Sync.Telemetry TRACE observed weave:service:sync:start 1509121019592 Sync.Status INFO Resetting Status. 1509121019592 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1509121019592 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509121019889 Sync.AsyncResource DEBUG mesg: GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/collections 1509121019889 Sync.AsyncResource DEBUG GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/collections 1509121019890 Sync.Service DEBUG Fetching server configuration: https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/configuration 1509121019890 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509121020180 Sync.AsyncResource DEBUG mesg: GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/configuration 1509121020181 Sync.AsyncResource DEBUG GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/configuration 1509121020181 Sync.Service DEBUG Fetching global metadata record 1509121020181 Sync.Service DEBUG Weave Version: 1.59.0 Local Storage: 5 Remote Storage: 5 1509121020181 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1509121020181 Sync.Service INFO Testing info/collections: {"passwords":1509024098.28,"tabs":1509121002.19,"adblockplus":1494937831.45,"clients":1509120789.32,"crypto":1494937826.54,"forms":1509111436.97,"meta":1494937869.88,"pan":1494937830.52,"prefs":1509111969.2,"bookmarks":1506603805.68,"addons":1509024212.25,"greasemonkey":1495113568.16,"history":1509121002.55} 1509121020181 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1494937826.54 1509121020181 Sync.Synchronizer DEBUG Refreshing client list. 1509121020182 Sync.Telemetry TRACE observed weave:engine:sync:start clients 1509121020183 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation 1509121020185 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509121020483 Sync.Collection DEBUG mesg: GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/storage/clients?full=1&limit=1000 1509121020483 Sync.Collection DEBUG GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/storage/clients?full=1&limit=1000 1509121020486 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 1 reconciled. 1509121020486 Sync.Telemetry TRACE observed weave:engine:sync:applied clients 1509121020490 Sync.Telemetry TRACE observed weave:engine:sync:finish clients 1509121020490 Sync.Synchronizer INFO Updating enabled engines: 1 clients. 1509121020491 Sync.EngineManager DEBUG Could not get engine: pan 1509121020491 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509121020491 Sync.EngineManager DEBUG Could not get engine: adblockplus 1509121020491 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509121020491 Sync.EngineManager DEBUG Could not get engine: greasemonkey 1509121020491 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509121020492 Sync.Synchronizer INFO Syncing all enabled engines. 1509121020492 Sync.Telemetry TRACE observed weave:engine:sync:start prefs 1509121020493 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation 1509121020494 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509121020494 Sync.Telemetry TRACE observed weave:engine:sync:applied prefs 1509121020494 Sync.Telemetry TRACE observed weave:engine:sync:finish prefs 1509121020495 Sync.Telemetry TRACE observed weave:engine:sync:start passwords 1509121020495 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation 1509121020496 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509121020496 Sync.Telemetry TRACE observed weave:engine:sync:applied passwords 1509121020498 Sync.Telemetry TRACE observed weave:engine:sync:finish passwords 1509121020498 Sync.Telemetry TRACE observed weave:engine:sync:start tabs 1509121020500 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation 1509121020501 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509121020501 Sync.Telemetry TRACE observed weave:engine:sync:applied tabs 1509121020509 Sync.Engine.Tabs INFO Posting 1 records of 5413 bytes with batch=true 1509121020509 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509121020510 Sync.Collection DEBUG POST Length: 5413 1509121020828 Sync.Collection DEBUG mesg: POST success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/storage/tabs?batch=true&commit=true 1509121020828 Sync.Collection DEBUG POST success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/storage/tabs?batch=true&commit=true 1509121020830 Sync.Telemetry TRACE observed weave:engine:sync:uploaded tabs 1509121020831 Sync.Telemetry TRACE observed weave:engine:sync:finish tabs 1509121020831 Sync.Telemetry TRACE observed weave:engine:sync:start bookmarks 1509121020845 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 1509121020846 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509121020846 Sync.Telemetry TRACE observed weave:engine:sync:applied bookmarks 1509121020888 BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"skipped":0,"updated":0,"tombstones":0} 1509121020889 Sync.Telemetry TRACE observed weave:engine:sync:finish bookmarks 1509121020890 Sync.Telemetry TRACE observed weave:engine:sync:start addons 1509121020890 Sync.Engine.Addons DEBUG Refreshing reconciler state 1509121020890 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon User-Agent Switcher (version=0.1.8, id=jid1-kyxEAcWua7BEKq@jetpack) 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon DownThemAll! (version=3.0.8, id={DDC359D1-844A-42a7-9AA1-88A850A938A8}) 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon url-addon-bar (version=0.3.1.1-let-fixed, id=urlAddonBar@zbinlin) 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon Multifox (version=3.2.3, id=multifox@hultmann) 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon 网盘离线下载 (version=1.0.3, id=wangpanlixian@qq.com) 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon Stylish (version=2.0.7, id={46551EC9-40F0-4e47-8E18-8E5CF550CFB8}) 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon 如意淘：同款比价，价格曲线，降价提醒 (version=3.6.0.10.1-signed.1-signed, id=shoppingassist@ookong.com) 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon Adblock Plus (version=2.8.2, id={d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) 1509121020894 Sync.AddonsReconciler DEBUG Rectifying state for addon mx4 (version=5.5, id=mx4@dkgo.com) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon Pan (version=2.7.2, id={A065A84F-95B6-433A-A0C8-4C040B77CE8A}) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon Flagfox (version=5.1.22, id={1018e4d6-728f-4b20-ad56-37578a4de76b}) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon gouwudang-price-comparison-tool (version=3.2.5, id=gwdang@gwdang.com) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon Simple White Compact (version=2.2b18.C2.03, id=SimpleWhiteCompact@Theme.Theme) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon Greasemonkey (version=3.11, id={e4a8a97b-f2ed-450b-b12d-ee082ba24781}) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon S3.Google Translator (version=5.31, id=s3google@translator) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon FXOpera (version=53.1, id={e7c7d1b3-5984-410e-9f1e-54e3f8490e8e}) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon xThunder (version=1.3.4.1-signed.1-signed, id=xthunder@lshai.com) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon WizNote Web Clipper (version=1.0.37.1-signed.1-signed, id=wizbrother@wiz.cn) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon Super Start (version=7.4.0.1-signed, id=superstart@enjoyfreeware.org) 1509121020895 Sync.AddonsReconciler DEBUG Rectifying state for addon NetVideoHunter (version=1.20, id=netvideohunter@netvideohunter.com) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon LastPass: Free Password Manager (version=4.1.49, id=support@lastpass.com) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compat (version=1.1, id=webcompat@mozilla.org) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Application Update Service Helper (version=2.0, id=aushelper@mozilla.org) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Multi-process staged rollout (version=3.05, id=e10srollout@mozilla.org) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Pocket (version=1.0.5, id=firefox@getpocket.com) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Shield Recipe Client (version=76, id=shield-recipe-client@mozilla.org) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon IDM Integration Module (version=6.29.2, id=mozilla_cc3@internetdownloadmanager.com) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Tampermonkey (version=4.5.5570, id=firefox@tampermonkey.net) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=19.2.0, id=screenshots@mozilla.org) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Default (version=57.0, id={972ce4c6-7e08-4474-a285-3208198ce6fd}) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon bitwarden - 免费密码管理器 (version=1.19.1, id={446900e4-71c2-419f-a6a7-df9c091e268b}) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Google™ Translator (web-extension) (version=0.5.4, id={059cddf1-f66c-4b63-a79a-c35ac7e6ac65}) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon OneNote Web Clipper (version=3.7.2, id=Clipper@OneNote.com) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Local CDN (version=0.1.3, id={d1b9b4a8-eba2-44b3-be23-2cfad98fde22}) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon SimilarWeb - 网站流量来源和排名 (version=4.3.80, id=FirefoxAddon@similarWeb.com) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon uBlock Origin (version=1.14.16, id=uBlock0@raymondhill.net) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon WOT: Web of Trust網站聲譽評級 (version=20171020.0wot, id={a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Stylus (version=1.1.4.2, id={7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0, id=formautofill@mozilla.org) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Photon onboarding (version=1.0, id=onboarding@mozilla.org) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Activity Stream (version=2017.10.05.1066-43726d35, id=activity-stream@mozilla.org) 1509121020896 Sync.AddonsReconciler DEBUG Rectifying state for addon Exif Viewer (version=3.2, id=exif_viewer@mozilla.doslash.org) 1509121020897 Sync.AddonsReconciler DEBUG Rectifying state for addon Ghostery (version=7.4.0.5, id=firefox@ghostery.com) 1509121020897 Sync.AddonsReconciler DEBUG Rectifying state for addon New Tab Homepage (version=0.6.2, id={66E978CD-981F-47DF-AC42-E3CF417C1467}) 1509121020897 Sync.AddonsReconciler DEBUG Rectifying state for addon Follow-on Search Telemetry (version=0.9.6, id=followonsearch@mozilla.com) 1509121020897 Sync.AddonsReconciler DEBUG Rectifying state for addon AGA Arabesque 13 (version=0, id=111088@personas.mozilla.org) 1509121020897 Sync.AddonsReconciler DEBUG Rectifying state for addon kanagawa wave (version=0, id=111435@personas.mozilla.org) 1509121020898 Sync.AddonsReconciler DEBUG Rectifying state for addon 明亮 (version=, id=firefox-compact-light@mozilla.org@personas.mozilla.org) 1509121020898 Sync.AddonsReconciler DEBUG Rectifying state for addon 深邃 (version=, id=firefox-compact-dark@mozilla.org@personas.mozilla.org) 1509121020898 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 视频编码器，由思科系统公司提供 (version=1.7.1, id=gmp-gmpopenh264) 1509121020899 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine 内容解密模块，由 Google 公司提供 (version=1.4.8.1008, id=gmp-widevinecdm) 1509121020899 Sync.AddonsReconciler DEBUG Rectifying state for addon Shockwave Flash (version=23.0.0.207, id=Shockwave FlashShockwave Flash 23.0 r0) 1509121020902 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1509121020908 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. 1509121020914 Sync.Store.Addons DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1509121020915 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation 1509121020915 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509121020916 Sync.Telemetry TRACE observed weave:engine:sync:applied addons 1509121020916 Sync.Telemetry TRACE observed weave:engine:sync:finish addons 1509121020916 Sync.Telemetry TRACE observed weave:engine:sync:start forms 1509121020920 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation 1509121020920 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509121020920 Sync.Telemetry TRACE observed weave:engine:sync:applied forms 1509121020921 Sync.Telemetry TRACE observed weave:engine:sync:finish forms 1509121020921 Sync.Telemetry TRACE observed weave:engine:sync:start history 1509121020922 Sync.Engine.History INFO 0 outgoing items pre-reconciliation 1509121020923 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509121020923 Sync.Telemetry TRACE observed weave:engine:sync:applied history 1509121020924 Sync.Telemetry TRACE observed weave:engine:sync:finish history 1509121020924 Sync.Telemetry TRACE observed weave:engine:sync:start extension-storage 1509121020924 Sync.Engine.Extension-Storage DEBUG Syncing extension settings for ["firefox@ghostery.com","{7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}"] 1509121020928 Sync.CollectionKeyManager INFO Setting collection keys contents. Our last modified: 0, input modified: 1509024188774. 1509121020928 Sync.BulkKeyBundle INFO BulkKeyBundle being created for [default] 1509121020928 Sync.CollectionKeyManager INFO Processing downloaded per-collection keys. 1509121020928 Sync.BulkKeyBundle INFO BulkKeyBundle being created for firefox@ghostery.com 1509121020928 Sync.BulkKeyBundle INFO BulkKeyBundle being created for {7a7a4a92-a2a0-41d1-9fd7-1e92480d612d} 1509121020928 Sync.CollectionKeyManager INFO Clearing collection keys... 1509121020928 Sync.CollectionKeyManager INFO Saving downloaded keys. 1509121020928 Sync.CollectionKeyManager INFO Bumping last modified to 1509024188774 1509121020954 FirefoxAccounts DEBUG getOAuthToken enter 1509121020954 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1509121020956 FirefoxAccounts DEBUG getOAuthToken enter 1509121020956 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1509121021285 Sync.Telemetry TRACE observed weave:engine:sync:finish extension-storage 1509121021285 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of history - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping validation: no engines qualify 1509121021286 Sync.Status DEBUG Status.sync: success.sync => success.sync 1509121021286 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1509121021286 Sync.Synchronizer INFO Sync completed at 2017-10-28 00:17:01 after 1.69 secs. 1509121021286 Sync.Declined DEBUG Handling remote declined: [] 1509121021286 Sync.Declined DEBUG Handling local declined: [] 1509121021286 Sync.Declined DEBUG Declined changed? false 1509121021287 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1509121021288 Sync.Telemetry TRACE observed weave:service:sync:finish ------------ ------------ ------------ ------------ error log ------------ 1509111978900 Sync.Service DEBUG User-Agent: Firefox/57.0 (Windows NT 10.0; Win64; x64) FxSync/1.59.0.20171026211016.desktop 1509111978900 Sync.Service INFO Starting sync at 2017-10-27 21:46:18 in browser session qgzPlPM1k175 1509111978900 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1509111978900 Sync.Telemetry TRACE observed weave:service:sync:start 1509111978901 Sync.Status INFO Resetting Status. 1509111978901 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1509111978901 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509111979215 Sync.AsyncResource DEBUG mesg: GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/collections 1509111979215 Sync.AsyncResource DEBUG GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/collections 1509111979215 Sync.Service DEBUG Fetching server configuration: https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/configuration 1509111979216 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509111979534 Sync.AsyncResource DEBUG mesg: GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/configuration 1509111979534 Sync.AsyncResource DEBUG GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/configuration 1509111979535 Sync.Service DEBUG Fetching global metadata record 1509111979535 Sync.Service DEBUG Weave Version: 1.59.0 Local Storage: 5 Remote Storage: 5 1509111979535 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1509111979535 Sync.Service INFO Testing info/collections: {"passwords":1509024098.28,"tabs":1509111976.06,"adblockplus":1494937831.45,"clients":1509111968.48,"crypto":1494937826.54,"forms":1509111436.97,"meta":1494937869.88,"pan":1494937830.52,"prefs":1509111969.2,"bookmarks":1506603805.68,"addons":1509024212.25,"greasemonkey":1495113568.16,"history":1509111976.44} 1509111979535 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1494937826.54 1509111979535 Sync.Synchronizer DEBUG Refreshing client list. 1509111979535 Sync.Telemetry TRACE observed weave:engine:sync:start clients 1509111979543 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation 1509111979544 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509111979743 Sync.Collection WARN GET request to https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/storage/clients?full=1&limit=1000 failed: [Exception... "NS_ERROR_ABORT" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 424" data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:424 1509111979748 Sync.Status DEBUG Status for engine clients: error.engine.reason.unknown_fail 1509111979748 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1509111979748 Sync.ErrorHandler DEBUG clients failed: [Exception... "NS_ERROR_ABORT" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 424" data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:424 1509111979748 Sync.Telemetry TRACE observed weave:engine:sync:error clients 1509111979748 Sync.Synchronizer INFO Updating enabled engines: 1 clients. 1509111979748 Sync.EngineManager DEBUG Could not get engine: pan 1509111979748 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509111979748 Sync.EngineManager DEBUG Could not get engine: adblockplus 1509111979748 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509111979748 Sync.EngineManager DEBUG Could not get engine: greasemonkey 1509111979748 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509111979749 Sync.Synchronizer INFO Syncing all enabled engines. 1509111979749 Sync.Telemetry TRACE observed weave:engine:sync:start prefs 1509111979750 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation 1509111979750 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509111979750 Sync.Telemetry TRACE observed weave:engine:sync:applied prefs 1509111979751 Sync.Telemetry TRACE observed weave:engine:sync:finish prefs 1509111979751 Sync.Telemetry TRACE observed weave:engine:sync:start passwords 1509111979752 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation 1509111979752 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509111979752 Sync.Telemetry TRACE observed weave:engine:sync:applied passwords 1509111979753 Sync.Telemetry TRACE observed weave:engine:sync:finish passwords 1509111979753 Sync.Telemetry TRACE observed weave:engine:sync:start tabs 1509111979753 Sync.Engine.Tabs INFO 0 outgoing items pre-reconciliation 1509111979754 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509111979754 Sync.Telemetry TRACE observed weave:engine:sync:applied tabs 1509111979754 Sync.Telemetry TRACE observed weave:engine:sync:finish tabs 1509111979755 Sync.Telemetry TRACE observed weave:engine:sync:start bookmarks 1509111979759 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1509111979760 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 1509111979761 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509111979761 Sync.Telemetry TRACE observed weave:engine:sync:applied bookmarks 1509111979765 Sync.Telemetry TRACE observed profile-before-change shutdown-persist 1509111979766 Sync.Telemetry TRACE submitting 3 sync record(s) to telemetry 1509111979784 BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"skipped":0,"updated":0,"tombstones":0} 1509111979785 Sync.Engine.Addons DEBUG Refreshing reconciler state 1509111979785 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1509111979788 Sync.AddonsReconciler DEBUG Rectifying state for addon User-Agent Switcher (version=0.1.8, id=jid1-kyxEAcWua7BEKq@jetpack) 1509111979788 Sync.AddonsReconciler DEBUG Rectifying state for addon DownThemAll! (version=3.0.8, id={DDC359D1-844A-42a7-9AA1-88A850A938A8}) 1509111979788 Sync.AddonsReconciler DEBUG Rectifying state for addon url-addon-bar (version=0.3.1.1-let-fixed, id=urlAddonBar@zbinlin) 1509111979788 Sync.AddonsReconciler DEBUG Rectifying state for addon Multifox (version=3.2.3, id=multifox@hultmann) 1509111979788 Sync.AddonsReconciler DEBUG Rectifying state for addon 网盘离线下载 (version=1.0.3, id=wangpanlixian@qq.com) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon Stylish (version=2.0.7, id={46551EC9-40F0-4e47-8E18-8E5CF550CFB8}) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon 如意淘：同款比价，价格曲线，降价提醒 (version=3.6.0.10.1-signed.1-signed, id=shoppingassist@ookong.com) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon Adblock Plus (version=2.8.2, id={d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon mx4 (version=5.5, id=mx4@dkgo.com) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon Pan (version=2.7.2, id={A065A84F-95B6-433A-A0C8-4C040B77CE8A}) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon Flagfox (version=5.1.22, id={1018e4d6-728f-4b20-ad56-37578a4de76b}) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon gouwudang-price-comparison-tool (version=3.2.5, id=gwdang@gwdang.com) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon Simple White Compact (version=2.2b18.C2.03, id=SimpleWhiteCompact@Theme.Theme) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon Greasemonkey (version=3.11, id={e4a8a97b-f2ed-450b-b12d-ee082ba24781}) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon S3.Google Translator (version=5.31, id=s3google@translator) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon FXOpera (version=53.1, id={e7c7d1b3-5984-410e-9f1e-54e3f8490e8e}) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon xThunder (version=1.3.4.1-signed.1-signed, id=xthunder@lshai.com) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon WizNote Web Clipper (version=1.0.37.1-signed.1-signed, id=wizbrother@wiz.cn) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon Super Start (version=7.4.0.1-signed, id=superstart@enjoyfreeware.org) 1509111979789 Sync.AddonsReconciler DEBUG Rectifying state for addon NetVideoHunter (version=1.20, id=netvideohunter@netvideohunter.com) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon LastPass: Free Password Manager (version=4.1.49, id=support@lastpass.com) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compat (version=1.1, id=webcompat@mozilla.org) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon Application Update Service Helper (version=2.0, id=aushelper@mozilla.org) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon Multi-process staged rollout (version=3.05, id=e10srollout@mozilla.org) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon Pocket (version=1.0.5, id=firefox@getpocket.com) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon Shield Recipe Client (version=76, id=shield-recipe-client@mozilla.org) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon IDM Integration Module (version=6.29.2, id=mozilla_cc3@internetdownloadmanager.com) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon Tampermonkey (version=4.5.5570, id=firefox@tampermonkey.net) 1509111979790 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=19.2.0, id=screenshots@mozilla.org) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Default (version=57.0, id={972ce4c6-7e08-4474-a285-3208198ce6fd}) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon bitwarden - 免费密码管理器 (version=1.19.1, id={446900e4-71c2-419f-a6a7-df9c091e268b}) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Google™ Translator (web-extension) (version=0.5.4, id={059cddf1-f66c-4b63-a79a-c35ac7e6ac65}) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon OneNote Web Clipper (version=3.7.2, id=Clipper@OneNote.com) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Local CDN (version=0.1.3, id={d1b9b4a8-eba2-44b3-be23-2cfad98fde22}) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon SimilarWeb - 网站流量来源和排名 (version=4.3.80, id=FirefoxAddon@similarWeb.com) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon uBlock Origin (version=1.14.16, id=uBlock0@raymondhill.net) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon WOT: Web of Trust網站聲譽評級 (version=20171020.0wot, id={a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Stylus (version=1.1.4.2, id={7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0, id=formautofill@mozilla.org) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Photon onboarding (version=1.0, id=onboarding@mozilla.org) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Activity Stream (version=2017.10.05.1066-43726d35, id=activity-stream@mozilla.org) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Exif Viewer (version=3.2, id=exif_viewer@mozilla.doslash.org) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Ghostery (version=7.4.0.5, id=firefox@ghostery.com) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon New Tab Homepage (version=0.6.2, id={66E978CD-981F-47DF-AC42-E3CF417C1467}) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon Follow-on Search Telemetry (version=0.9.6, id=followonsearch@mozilla.com) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon AGA Arabesque 13 (version=0, id=111088@personas.mozilla.org) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon kanagawa wave (version=0, id=111435@personas.mozilla.org) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon 明亮 (version=, id=firefox-compact-light@mozilla.org@personas.mozilla.org) 1509111979791 Sync.AddonsReconciler DEBUG Rectifying state for addon 深邃 (version=, id=firefox-compact-dark@mozilla.org@personas.mozilla.org) 1509111979792 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 视频编码器，由思科系统公司提供 (version=1.7.1, id=gmp-gmpopenh264) 1509111979792 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine 内容解密模块，由 Google 公司提供 (version=1.4.8.1008, id=gmp-widevinecdm) 1509111979792 Sync.AddonsReconciler DEBUG Rectifying state for addon Shockwave Flash (version=23.0.0.207, id=Shockwave FlashShockwave Flash 23.0 r0) 1509111979793 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1509111979809 Sync.Store.Addons DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1509111979809 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation 1509111979809 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509111979811 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation 1509111979811 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509111979813 Sync.Engine.History INFO 0 outgoing items pre-reconciliation 1509111979813 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509111979814 Sync.Engine.Extension-Storage DEBUG Syncing extension settings for [] 1509111979814 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1509111979814 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1509111979814 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1509111979814 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1509111979814 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1509111979814 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1509111979814 Sync.Doctor INFO Skipping check of history - disabled via preferences 1509111979814 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1509111979814 Sync.Doctor INFO Skipping validation: no engines qualify 1509111979815 Sync.Synchronizer INFO Sync completed at 2017-10-27 21:46:19 after 0.91 secs. 1509111979815 Sync.Declined DEBUG Handling remote declined: [] 1509111979815 Sync.Declined DEBUG Handling local declined: [] 1509111979815 Sync.Declined DEBUG Declined changed? false 1509111979815 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1509111979816 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. 1509111979816 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1509111979819 Sync.ErrorHandler DEBUG Addons installed: 13 1509111979819 Sync.ErrorHandler DEBUG - IDM Integration Module, version 6.29.2, id mozilla_cc3@internetdownloadmanager.com 1509111979819 Sync.ErrorHandler DEBUG - Tampermonkey, version 4.5.5570, id firefox@tampermonkey.net 1509111979819 Sync.ErrorHandler DEBUG - bitwarden - 免费密码管理器, version 1.19.1, id {446900e4-71c2-419f-a6a7-df9c091e268b} 1509111979820 Sync.ErrorHandler DEBUG - Google™ Translator (web-extension), version 0.5.4, id {059cddf1-f66c-4b63-a79a-c35ac7e6ac65} 1509111979820 Sync.ErrorHandler DEBUG - OneNote Web Clipper, version 3.7.2, id Clipper@OneNote.com 1509111979820 Sync.ErrorHandler DEBUG - Local CDN, version 0.1.3, id {d1b9b4a8-eba2-44b3-be23-2cfad98fde22} 1509111979820 Sync.ErrorHandler DEBUG - SimilarWeb - 网站流量来源和排名, version 4.3.80, id FirefoxAddon@similarWeb.com 1509111979820 Sync.ErrorHandler DEBUG - uBlock Origin, version 1.14.16, id uBlock0@raymondhill.net 1509111979820 Sync.ErrorHandler DEBUG - WOT: Web of Trust網站聲譽評級, version 20171020.0wot, id {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} 1509111979820 Sync.ErrorHandler DEBUG - Stylus, version 1.1.4.2, id {7a7a4a92-a2a0-41d1-9fd7-1e92480d612d} 1509111979820 Sync.ErrorHandler DEBUG - Exif Viewer, version 3.2, id exif_viewer@mozilla.doslash.org 1509111979820 Sync.ErrorHandler DEBUG - Ghostery, version 7.4.0.5, id firefox@ghostery.com 1509111979820 Sync.ErrorHandler DEBUG - New Tab Homepage, version 0.6.2, id {66E978CD-981F-47DF-AC42-E3CF417C1467} ------------ ------------ thanks.
Flags: needinfo?(qiaoyongchang)
I see at success log show that ------------- 1509121021285 Sync.Telemetry TRACE observed weave:engine:sync:finish extension-storage 1509121021285 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of history - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1509121021285 Sync.Doctor INFO Skipping validation: no engines qualify 1509121021286 Sync.Status DEBUG Status.sync: success.sync => success.sync 1509121021286 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok ------------- 'disabled via preferences' but at my preferences those all set enable by default and I not change that.
Thanks for the logs! The error log might be related, but I suspect that's just because Sync was interrupted by shutdown: > 1509111979748 Sync.ErrorHandler DEBUG clients failed: [Exception... "NS_ERROR_ABORT" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "JS frame :: resource://services-sync/resource.js :: Channel_onStopRequest :: line 424" data: no] Stack trace: Channel_onStopRequest()@resource://services-sync/resource.js:424 > 1509111979765 Sync.Telemetry TRACE observed profile-before-change shutdown-persist Digging in a bit... > 'disabled via preferences' > but at my preferences those all set enable by default and I not change that. Right, that log message means validation is disabled via preferences, not the engine. (Validation is expensive, so it's disabled by default on late Betas and Release, and only enabled for bookmarks in Nightly and early Betas). > 1509121020491 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] So, that means you have all engines turned on, but... > 1509121020492 Sync.Synchronizer INFO Syncing all enabled engines. > 1509121020492 Sync.Telemetry TRACE observed weave:engine:sync:start prefs > 1509121020493 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation > 1509121020494 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. > 1509121020494 Sync.Telemetry TRACE observed weave:engine:sync:applied prefs > 1509121020494 Sync.Telemetry TRACE observed weave:engine:sync:finish prefs > 1509121020495 Sync.Telemetry TRACE observed weave:engine:sync:start passwords > 1509121020495 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation > 1509121020496 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. > 1509121020496 Sync.Telemetry TRACE observed weave:engine:sync:applied passwords > 1509121020498 Sync.Telemetry TRACE observed weave:engine:sync:finish passwords > 1509121020498 Sync.Telemetry TRACE observed weave:engine:sync:start tabs > 1509121020500 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation > 1509121020501 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. > 1509121020831 Sync.Telemetry TRACE observed weave:engine:sync:start bookmarks > 1509121020845 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation > 1509121020846 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. > 1509121020846 Sync.Telemetry TRACE observed weave:engine:sync:applied bookmarks > 1509121020888 BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"skipped":0,"updated":0,"tombstones":0} > 1509121020889 Sync.Telemetry TRACE observed weave:engine:sync:finish bookmarks > 1509121020890 Sync.Telemetry TRACE observed weave:engine:sync:start addons ...It looks like nothing has changed. > 4.At the account page, to display my devices, on work pc only can see work on my account devices list, and on home pc only can see home pc on my account devices list. This sounds relevant, too. Is this log from your home or work PC? If possible, could you please follow the same steps to turn on logging on your other PC, and post a log when it syncs?
Thanks for reply. This log is from my home pc. Is saturday so can not get log from work pc. I try to install firefox and get form vm. It will take some time。 Thanks。
I had try install a 57 beta at another Windows pc, and log in sync. Sync work ok. Maybe problem at my work pc. If I get the log at work pc will for this bug. Thanks a lot.
Thanks for the update, that's great to hear!
Here are the error log on my work pc ------------------ error log ------------------ 1509326846245 Sync.LogManager DEBUG Flushing file log 1509326846246 Sync.Service DEBUG User-Agent: Firefox/57.0 (Windows NT 6.1; Win64; x64) FxSync/1.59.0.20171023180840.desktop 1509326846246 Sync.Service INFO Starting sync at 2017-10-30 09:27:26 in browser session sQsHQHHl4s0w 1509326846246 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1509326846247 Sync.Telemetry TRACE observed weave:service:sync:start 1509326846248 Sync.Status INFO Resetting Status. 1509326846248 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok 1509326846248 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509326846273 Sync.LogManager DEBUG Log cleanup threshold time: 1508462846273 1509326846304 Sync.AsyncResource DEBUG mesg: GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/info/collections 1509326846304 Sync.AsyncResource DEBUG GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/info/collections 1509326846305 Sync.Service DEBUG Fetching server configuration: https://s2-sync.firefox.com.cn/storage/1.5/263767/info/configuration 1509326846305 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509326846354 Sync.AsyncResource DEBUG mesg: GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/info/configuration 1509326846354 Sync.AsyncResource DEBUG GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/info/configuration 1509326846354 Sync.Service DEBUG Fetching global metadata record 1509326846354 Sync.Service DEBUG Weave Version: 1.59.0 Local Storage: 5 Remote Storage: 5 1509326846354 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1509326846354 Sync.Service INFO Testing info/collections: {"passwords":1508809126.5,"addons":1508809158.86,"tabs":1509326838.62,"clients":1509326838.47,"mozcn.ntab":1481777756.49,"crypto":1417492377.55,"forms":1509326840.16,"meta":1506650098.86,"pan":1503901952.8,"bookmarks":1508913957.67,"prefs":1508809125.37,"greasemonkey":1503902335.45,"history":1509326841.36} 1509326846354 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1417492377.55 1509326846354 Sync.Synchronizer DEBUG Refreshing client list. 1509326846355 Sync.Telemetry TRACE observed weave:engine:sync:start clients 1509326846355 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation 1509326846356 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509326846405 Sync.Collection DEBUG mesg: GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/storage/clients?full=1&limit=1000 1509326846405 Sync.Collection DEBUG GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/storage/clients?full=1&limit=1000 1509326846409 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 3 reconciled. 1509326846409 Sync.Telemetry TRACE observed weave:engine:sync:applied clients 1509326846411 Sync.Engine.Clients INFO Hiding stale client KdrvexwoefbQ - in known stale clients list 1509326846411 Sync.Engine.Clients INFO Hiding stale client KdrvexwoefbQ with age 1646380.6399998665 1509326846420 Sync.Telemetry TRACE observed weave:engine:sync:finish clients 1509326846420 Sync.Synchronizer INFO Updating enabled engines: 2 clients. 1509326846420 Sync.EngineManager DEBUG Could not get engine: mozcn.ntab 1509326846420 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509326846420 Sync.EngineManager DEBUG Could not get engine: greasemonkey 1509326846420 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509326846420 Sync.EngineManager DEBUG Could not get engine: pan 1509326846420 Sync.EngineManager DEBUG Engines are: ["addons","bookmarks","forms","history","passwords","prefs","tabs","extension-storage"] 1509326846420 Sync.Synchronizer INFO Syncing all enabled engines. 1509326846421 Sync.Telemetry TRACE observed weave:engine:sync:start prefs 1509326846421 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation 1509326846421 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509326846421 Sync.Telemetry TRACE observed weave:engine:sync:applied prefs 1509326846422 Sync.Telemetry TRACE observed weave:engine:sync:finish prefs 1509326846422 Sync.Telemetry TRACE observed weave:engine:sync:start passwords 1509326846423 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation 1509326846423 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509326846423 Sync.Telemetry TRACE observed weave:engine:sync:applied passwords 1509326846424 Sync.Telemetry TRACE observed weave:engine:sync:finish passwords 1509326846424 Sync.Telemetry TRACE observed weave:engine:sync:start tabs 1509326846424 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation 1509326846425 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509326846425 Sync.Telemetry TRACE observed weave:engine:sync:applied tabs 1509326846434 Sync.Engine.Tabs INFO Posting 1 records of 825 bytes with batch=true 1509326846435 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509326846435 Sync.Collection DEBUG POST Length: 825 1509326846486 Sync.Collection DEBUG mesg: POST success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/storage/tabs?batch=true&commit=true 1509326846486 Sync.Collection DEBUG POST success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/storage/tabs?batch=true&commit=true 1509326846487 Sync.Telemetry TRACE observed weave:engine:sync:uploaded tabs 1509326846487 Sync.Telemetry TRACE observed weave:engine:sync:finish tabs 1509326846487 Sync.Telemetry TRACE observed weave:engine:sync:start bookmarks 1509326846489 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 1509326846490 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509326846490 Sync.Telemetry TRACE observed weave:engine:sync:applied bookmarks 1509326846499 BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"skipped":0,"updated":0,"tombstones":0} 1509326846500 Sync.Telemetry TRACE observed weave:engine:sync:finish bookmarks 1509326846501 Sync.Telemetry TRACE observed weave:engine:sync:start addons 1509326846501 Sync.Engine.Addons DEBUG Refreshing reconciler state 1509326846501 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon OKMEMO (version=1.1.2.6.1-signed.1-signed, id=jid1-WtPSIZPo9BRqcg@jetpack) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Pan (version=2.7.2, id={A065A84F-95B6-433A-A0C8-4C040B77CE8A}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Simple White (version=2.2.10, id=Simple@White.Theme) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Beyond Australis (version=1.4.8, id=thefoxonlybetter@quicksaver) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon FXOpera (version=54.1, id={e7c7d1b3-5984-410e-9f1e-54e3f8490e8e}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Greasemonkey (version=3.11, id={e4a8a97b-f2ed-450b-b12d-ee082ba24781}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Extended Statusbar (version=2.0.5, id={daf44bf7-a45e-4450-979c-91cf07434c3d}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Stylish (version=2.0.7, id={46551EC9-40F0-4e47-8E18-8E5CF550CFB8}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon url-addon-bar (version=0.3.1.1-let-fixed, id=urlAddonBar@zbinlin) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Google Translator for Firefox (version=2.1.0.5.3, id=translator@zoli.bod) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon 如意淘：同款比价，价格曲线，降价提醒 (version=3.6.0.10.1-signed.1-signed, id=shoppingassist@ookong.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Pretty Baidu (version=build.rev27.1.1-signed.1-signed, id=jid0-ZUExAsljjifZW5hRDIbMjWOTGWg@jetpack) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon gooreplacer (version=1.2.1, id=gooreplacer@liujiacai.net) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon LastPass: Free Password Manager (version=4.1.53, id=support@lastpass.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon xThunder (version=1.3.4.1-signed.1-signed, id=xthunder@lshai.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Super Start (version=7.4.0.1-signed, id=superstart@enjoyfreeware.org) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon 解雇IE (version=0.4.6.2, id=fireie@fireie.org) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon 标签页优化 (version=4.55, id=tabtweak@mozillaonline.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Proxy Switcher (version=0.2.0, id=jid0-hjBdm7jJii7llLkqacvGnd3gHge@jetpack) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon mx4 (version=6, id=mx4@dkgo.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon 网页截图 (version=2.55.3, id=easyscreenshot@mozillaonline.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Flagfox (version=5.1.26, id={1018e4d6-728f-4b20-ad56-37578a4de76b}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon 附加组件管理器 (version=2.56, id=cpmanager@mozillaonline.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon OneNote Web Clipper (version=3.7.2, id=Clipper@OneNote.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon SimilarWeb - 网站流量来源和排名 (version=4.3.80, id=FirefoxAddon@similarWeb.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon 百度广告屏蔽 (version=2.4, id={6b7b1115-f3b2-4a3b-85cd-f1518a6d2529}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Google™ Translator (web-extension) (version=0.5.4, id={059cddf1-f66c-4b63-a79a-c35ac7e6ac65}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Vimium (version=1.60.4, id={d7742d87-e61d-4b78-b8a1-b469842139fa}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Application Update Service Helper (version=2.0, id=aushelper@mozilla.org) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Multi-process staged rollout (version=3.05, id=e10srollout@mozilla.org) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Pocket (version=1.0.5, id=firefox@getpocket.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compat (version=1.1, id=webcompat@mozilla.org) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Shield Recipe Client (version=76, id=shield-recipe-client@mozilla.org) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon IDM Integration Module (version=6.29.2, id=mozilla_cc3@internetdownloadmanager.com) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Stylus (version=1.1.4.2, id={7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Instant Translate: Select and Translate (version=4.4.1, id=jid1-TMndP6cdKgxLcQ@jetpack) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon 关灯看视频 (version=3.4.31.0, id=stefanvandamme@stefanvd.net) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Tampermonkey (version=4.5.5570, id=firefox@tampermonkey.net) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon bitwarden - 免费密码管理器 (version=1.19.1, id={446900e4-71c2-419f-a6a7-df9c091e268b}) 1509326846503 Sync.AddonsReconciler DEBUG Rectifying state for addon Follow-on Search Telemetry (version=0.9.5, id=followonsearch@mozilla.com) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=19.2.0, id=screenshots@mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon Default (version=57.0, id={972ce4c6-7e08-4474-a285-3208198ce6fd}) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon uBlock Origin (version=1.14.16, id=uBlock0@raymondhill.net) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon WOT: Web of Trust網站聲譽評級 (version=20171020.0wot, id={a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0, id=formautofill@mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon Photon onboarding (version=1.0, id=onboarding@mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon Activity Stream (version=2017.10.05.1066-43726d35, id=activity-stream@mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon Ghostery (version=7.4.0.5, id=firefox@ghostery.com) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon AGA Arabesque 13 (version=0, id=111088@personas.mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon kanagawa wave (version=1.0, id=111435@personas.mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon Brushed Metal - XP (version=1.0, id=18854@personas.mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon 明亮 (version=, id=firefox-compact-light@mozilla.org@personas.mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon 深邃 (version=, id=firefox-compact-dark@mozilla.org@personas.mozilla.org) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 视频编码器，由思科系统公司提供 (version=1.7.1, id=gmp-gmpopenh264) 1509326846504 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine 内容解密模块，由 Google 公司提供 (version=1.4.8.1008, id=gmp-widevinecdm) 1509326846505 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1509326846519 Sync.Store.Addons DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1509326846519 Sync.Store.Addons DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1509326846519 Sync.Store.Addons DEBUG gmp-gmpopenh264 not syncable: type not in whitelist: plugin 1509326846519 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation 1509326846519 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509326846519 Sync.Telemetry TRACE observed weave:engine:sync:applied addons 1509326846520 Sync.Telemetry TRACE observed weave:engine:sync:finish addons 1509326846520 Sync.Telemetry TRACE observed weave:engine:sync:start forms 1509326846520 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation 1509326846521 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509326846521 Sync.Telemetry TRACE observed weave:engine:sync:applied forms 1509326846521 Sync.Telemetry TRACE observed weave:engine:sync:finish forms 1509326846521 Sync.Telemetry TRACE observed weave:engine:sync:start history 1509326846522 Sync.Engine.History INFO 1 outgoing items pre-reconciliation 1509326846523 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1509326846523 Sync.Telemetry TRACE observed weave:engine:sync:applied history 1509326846524 Sync.Engine.History INFO Posting 1 records of 521 bytes with batch=true 1509326846525 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1509326846528 Sync.Collection DEBUG POST Length: 521 1509326846586 Sync.Collection DEBUG mesg: POST success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/storage/history?batch=true&commit=true 1509326846586 Sync.Collection DEBUG POST success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/storage/history?batch=true&commit=true 1509326846587 Sync.Telemetry TRACE observed weave:engine:sync:uploaded history 1509326846587 Sync.Telemetry TRACE observed weave:engine:sync:finish history 1509326846587 Sync.Telemetry TRACE observed weave:engine:sync:start extension-storage 1509326846588 Sync.Engine.Extension-Storage DEBUG Syncing extension settings for ["firefox@ghostery.com","{7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}","{d7742d87-e61d-4b78-b8a1-b469842139fa}","stefanvandamme@stefanvd.net"] 1509326846598 Sync.CollectionKeyManager INFO Setting collection keys contents. Our last modified: 0, input modified: undefined. 1509326846598 Sync.BulkKeyBundle INFO BulkKeyBundle being created for [default] 1509326846598 Sync.CollectionKeyManager INFO Processing downloaded per-collection keys. 1509326846598 Sync.BulkKeyBundle INFO BulkKeyBundle being created for stefanvandamme@stefanvd.net 1509326846599 Sync.BulkKeyBundle INFO BulkKeyBundle being created for {7a7a4a92-a2a0-41d1-9fd7-1e92480d612d} 1509326846599 Sync.BulkKeyBundle INFO BulkKeyBundle being created for {d7742d87-e61d-4b78-b8a1-b469842139fa} 1509326846599 Sync.BulkKeyBundle INFO BulkKeyBundle being created for jid0-fbHwsGfb6kJyq2hj65KnbGte3yT@jetpack 1509326846599 Sync.BulkKeyBundle INFO BulkKeyBundle being created for firefox@ghostery.com 1509326846599 Sync.CollectionKeyManager INFO Clearing collection keys... 1509326846599 Sync.CollectionKeyManager INFO Saving downloaded keys. 1509326846768 FirefoxAccounts DEBUG getOAuthToken enter 1509326846768 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1509326847135 Sync.Engine.Extension-Storage ERROR Syncing storage-sync-crypto: request failed: Error: HTTP 401; Error: HTTP 401 Unauthorized: Missing Authorization Token (Please authenticate yourself to use this endpoint.) (resource://services-common/kinto-http-client.js:2354:21) JS Stack trace: formatResponse@kinto-http-client.js:2377:21 < processResponse@kinto-http-client.js:2352:14 1509326847135 Sync.Engine.Extension-Storage INFO Token might have expired 1509326847136 FirefoxAccounts DEBUG FxAccountsOAuthGrantClient Initialized 1509326847136 Services.Common.RESTRequest DEBUG POST request to https://oauth.firefox.com.cn/v1/destroy 1509326847136 Services.Common.RESTRequest TRACE HTTP Header accept: application/json 1509326847136 Services.Common.RESTRequest TRACE HTTP Header content-type: application/json 1509326847136 Services.Common.RESTRequest DEBUG POST Length: 76 1509326847136 Services.Common.RESTRequest TRACE POST Body: {"token":"e01e07bfff05adf2435408c426338b12cba91b744c204c78d7a4987d639a62d1"} 1509326847136 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1509326847136 FirefoxAccounts DEBUG getOAuthToken enter 1509326847136 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","deviceId","deviceRegistrationVersion","oauthTokens","profileCache"] 1509326847137 FirefoxAccounts DEBUG FxAccountsOAuthGrantClient Initialized 1509326847137 FirefoxAccounts DEBUG getOAuthToken fetching new token from: https://oauth.firefox.com.cn/v1 1509326847137 FirefoxAccounts DEBUG enter getAssertion() 1509326847137 FirefoxAccounts DEBUG getKeypairAndCertificate: already have keyPair and certificate 1509326847137 FirefoxAccounts DEBUG getAssertionFromCert 1509326847138 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1509326847138 Services.Common.RESTRequest DEBUG POST request to https://oauth.firefox.com.cn/v1/authorization 1509326847138 Services.Common.RESTRequest TRACE HTTP Header accept: application/json 1509326847138 Services.Common.RESTRequest TRACE HTTP Header content-type: application/json 1509326847138 Services.Common.RESTRequest DEBUG POST Length: 2233 1509326847138 Services.Common.RESTRequest TRACE POST Body: {"scope":"sync:addon_storage","client_id":"5882386c6d801776","assertion":"eyJhbGciOiJSUzI1NiJ9.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.QJ6g_cMJtoQZRRp8pq1fSAmqBwlUFMLes1udXzVJOECunSIUeTXkf9kxMr9zRr_aNND_GLHP6z7EN55UMHOeuUzzQHZyzckKPU_6V5SCZoBZK8k1--McmiMzLuKWaBC4xTKlBPg1N441yPCSTpK4H98iOwriKIQ2hs2X1hnynYqkz1982XMmF-yLgTg6r8-k_bZY2ooDTmemc-kcOERtTwXEqpYAYsaSciFYq57KYyDEGVgWEzh5NoG6u-5e5klK9_eC0DoKeu1qkLCNWJckQ6I0FsGitcKOxMn2FAtSBL5P2zWNurW_rkDdBITgPbCtjNwpjrXjnaxqSmEzc0EdvQ~eyJhbGciOiJEUzEyOCJ9.eyJleHAiOjIyOTc3MjY4NDY5NzksImF1ZCI6Imh0dHBzOi8vb2F1dGguZmlyZWZveC5jb20uY24vdjEifQ==.0RqTjdM3FTJELS5I25lvfIQmQxmoFk_pLfo8plr7UqVhws9OKqJnAQ==","response_type":"token"} 1509326847153 FirefoxAccounts DEBUG writing secure storage: ["kA","kB"] 1509326847185 Services.Common.RESTRequest TRACE onStartRequest: POST https://oauth.firefox.com.cn/v1/destroy 1509326847186 Services.Common.RESTRequest TRACE Channel for POST https://oauth.firefox.com.cn/v1/destroy returned status code 0 1509326847186 Services.Common.RESTRequest DEBUG POST https://oauth.firefox.com.cn/v1/destroy 200 1509326847186 Services.Common.RESTRequest TRACE POST body: {} 1509326847253 Services.Common.RESTRequest TRACE onStartRequest: POST https://oauth.firefox.com.cn/v1/authorization 1509326847253 Services.Common.RESTRequest TRACE Channel for POST https://oauth.firefox.com.cn/v1/authorization returned status code 0 1509326847253 Services.Common.RESTRequest DEBUG POST https://oauth.firefox.com.cn/v1/authorization 200 1509326847253 Services.Common.RESTRequest TRACE POST body: {"access_token":"8ac8a616e91cf7070315094e728612e588f0e6b8574e317e0f96522260367621","token_type":"bearer","expires_in":1209599,"scope":"sync:addon_storage","auth_at":1508809086} 1509326847254 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1509326847254 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","deviceId","deviceRegistrationVersion","oauthTokens","profileCache"] 1509326847273 FirefoxAccounts DEBUG writing secure storage: ["kA","kB"] 1509326847637 Sync.Status DEBUG Status for engine extension-storage: error.engine.reason.unknown_fail 1509326847637 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1509326847637 Sync.ErrorHandler DEBUG extension-storage failed: Error: HTTP 401; Error: HTTP 401 Unauthorized: Missing Authorization Token (Please authenticate yourself to use this endpoint.) (resource://services-common/kinto-http-client.js:2354:21) JS Stack trace: formatResponse@kinto-http-client.js:2377:21 < processResponse@kinto-http-client.js:2352:14 1509326847637 Sync.Telemetry TRACE observed weave:engine:sync:error extension-storage 1509326847637 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1509326847637 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1509326847638 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1509326847638 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1509326847638 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1509326847638 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1509326847638 Sync.Doctor INFO Skipping check of history - disabled via preferences 1509326847638 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1509326847638 Sync.Doctor INFO Skipping validation: no engines qualify 1509326847638 Sync.Synchronizer INFO Sync completed at 2017-10-30 09:27:27 after 1.39 secs. 1509326847639 Sync.Declined DEBUG Handling remote declined: [] 1509326847639 Sync.Declined DEBUG Handling local declined: [] 1509326847639 Sync.Declined DEBUG Declined changed? false 1509326847639 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1509326847640 Sync.SyncScheduler DEBUG Next sync in 600000 ms. 1509326847641 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1509326847641 Sync.Telemetry TRACE observed weave:service:sync:finish 1509326847647 Sync.ErrorHandler DEBUG Addons installed: 13 1509326847647 Sync.ErrorHandler DEBUG - OneNote Web Clipper, version 3.7.2, id Clipper@OneNote.com 1509326847647 Sync.ErrorHandler DEBUG - SimilarWeb - 网站流量来源和排名, version 4.3.80, id FirefoxAddon@similarWeb.com 1509326847648 Sync.ErrorHandler DEBUG - 百度广告屏蔽, version 2.4, id {6b7b1115-f3b2-4a3b-85cd-f1518a6d2529} 1509326847648 Sync.ErrorHandler DEBUG - Google™ Translator (web-extension), version 0.5.4, id {059cddf1-f66c-4b63-a79a-c35ac7e6ac65} 1509326847648 Sync.ErrorHandler DEBUG - Vimium, version 1.60.4, id {d7742d87-e61d-4b78-b8a1-b469842139fa} 1509326847648 Sync.ErrorHandler DEBUG - IDM Integration Module, version 6.29.2, id mozilla_cc3@internetdownloadmanager.com 1509326847648 Sync.ErrorHandler DEBUG - Stylus, version 1.1.4.2, id {7a7a4a92-a2a0-41d1-9fd7-1e92480d612d} 1509326847648 Sync.ErrorHandler DEBUG - 关灯看视频, version 3.4.31.0, id stefanvandamme@stefanvd.net 1509326847648 Sync.ErrorHandler DEBUG - Tampermonkey, version 4.5.5570, id firefox@tampermonkey.net 1509326847649 Sync.ErrorHandler DEBUG - bitwarden - 免费密码管理器, version 1.19.1, id {446900e4-71c2-419f-a6a7-df9c091e268b} 1509326847649 Sync.ErrorHandler DEBUG - uBlock Origin, version 1.14.16, id uBlock0@raymondhill.net 1509326847649 Sync.ErrorHandler DEBUG - WOT: Web of Trust網站聲譽評級, version 20171020.0wot, id {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} 1509326847649 Sync.ErrorHandler DEBUG - Ghostery, version 7.4.0.5, id firefox@ghostery.com ------------------
Thanks, that's helpful! From the logs, it looks like your home PCs and work PC are using two separate Sync (and, I assume, FxA) servers. That would also explain why you only see your home PC when you open https://accounts.firefox.com/settings/clients at home, and only your work PC when you check your list of devices at work... From the logs on your home PCs: > 1509121019889 Sync.AsyncResource DEBUG GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/collections > 1509121020181 Sync.AsyncResource DEBUG GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/info/configuration > 1509121020483 Sync.Collection DEBUG GET success 200 https://sync-523-us-west-2.sync.services.mozilla.com/1.5/78382339/storage/clients?full=1&limit=1000 But, on your work PC, it looks like both the base URL and your user ID (263767) are different: > 1509326846304 Sync.AsyncResource DEBUG GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/info/collections > 1509326846354 Sync.AsyncResource DEBUG GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/info/configuration > 1509326846405 Sync.Collection DEBUG GET success 200 https://s2-sync.firefox.com.cn/storage/1.5/263767/storage/clients?full=1&limit=1000 Ryan, have we seen issues like this before? Are the FxA and Sync server URLs locale-specific for certain Firefox builds?
Flags: needinfo?(rfkelly)
> > https://s2-sync.firefox.com.cn > > Ryan, have we seen issues like this before? Yes. The firefox.com.cn domain is used by the Mozilla China repack of Firefox. What I think has happened here is that your work PC is using the Firefox version distributed by Mozilla China, while your home PC is using the one distributed from mozilla.com. So you're basically logged in to two different accounts on the two different browsers. You can make your home PC use the Mozilla China servers by: * Going to about:config * Right-clicking anywhere in the page and choosing "New" -> "String" to create a new preference * Entering "identity.fxaccounts.autoconfig.uri" as the name of the preference * Entering "https://accounts.firefox.com.cn" as the value of the preference If you then disconnect from sync, restart Firefox, and connect to sync again, you should find that it's syncing with the Mozilla China servers and is able to see the details from your work PC. Alternatively, you could follow the same procedure on your work PC and set the value to "http://accounts.firefox.com" in order to use the US-hosted servers.
Flags: needinfo?(rfkelly)
Thanks Ryan. When follow you step change to "https://accounts.firefox.com" (you lose s~ XD),and restart my firefox, I can see my home pc. To be honest, I dont like use China server to sync my data. But, I download the Firefox 57 beta form same site both on home and work pc. On https://ftp.mozilla.org/pub/firefox/releases/57.0b12/win64/zh-CN/ Don't know why use two different area to sync my data. That's very strange. Finally, thanks a lot for help me fix this problem.
> (you lose s~ XD) Nice catch :-) > Don't know why use two different area to sync my data. That's very strange. Is it possible your work PC was using an existing profile, that had previously been used with a Firefox installed from elsewhere? > thanks a lot for help me fix this problem. In any case, I'm glad to hear it's working! Thanks again for reaching out and helping us work through this. I'm going to go ahead and mark this bug as fixed.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
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