Closed
Bug 1413343
Opened 8 years ago
Closed 6 years ago
[SUMO Feature Request] Investigation of pointing users to Social Support to ask a question for Mobile products
Categories
(support.mozilla.org :: Mobile, task)
support.mozilla.org
Mobile
Tracking
(Not tracked)
RESOLVED
WONTFIX
People
(Reporter: guigs, Unassigned)
Details
Description of the hypothesis:
Users on mobile devices tend to search for answers to issues directly into their home search function or with their Voice Search functionality.
Hence the two user stories:
I as a user don't want to have to create an account to ask a question if I cannot find in a search.
Proposed Solution: Add a feature in mobile products to tweet to or facebook message to the social support channels.
#fxmobilehelp or a variation.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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Description
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