1413904 - Intermittent connection issue on talky.io

Status: RESOLVED WORKSFORME

(Core :: WebRTC: Audio/Video, defect, P2)

Description

[Gabi Cheta [:Gabi] Desktop QA]

[Environment:]
Mac Os 10.12.6, MacOS 10.13, Win 10x64

Nightly 58.0a1 20171102100041
Fx 57.0b13 
Fx 56.0.2


[Steps to reproduce]:
1. Launch Firefox.
2. Go to https://talky.io/ 
3. Choose room name
4. Click Start a chat button


[Actual result]:
- Unable to connect to room, "could not connect to server" error is displayed
- The issue is intermittent 


[Expected result]:
- User is connected to room

Browser console log:
https://pastebin.mozilla.org/9071909

Comment 1

[Alex Chronopoulos [:achronop]]

It works just fine here. Are you sure it wasn't a connectivity issue on talky.io side?

Comment 2

[Gabi Cheta [:Gabi] Desktop QA]

(In reply to Alex Chronopoulos [:achronop] from comment #1)
> It works just fine here. Are you sure it wasn't a connectivity issue on
> talky.io side?

I tested on Chrome at the same time that the connectivity issues were observed on Firefox and it worked fine, but there's a chance that its a issue on talky.io side.

Comment 3

[Bogdan Maris, Desktop Test Engineering]

We tested today using latest Nightly 59.0a1 on macOS 10.13, macOS 10.12 and Ubuntu 16.04 64bit and we are still running into problems. For macOS 10.13 and Ubuntu 16.04 64bit we can't establish a call at all, but using macOS 10.12 we can sometimes but it shows the image with huge lag and the content of the webpage is completely broken. Here are some logs from macs https://pastebin.com/dvQwRXnJ.

Comment 4

[Byron Campen [:bwc]]

This seems to be working fine on OS X.